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RBM of Alpharetta

Alpharetta, GA

5.0
5,571 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,571 reviews

September 04, 2024

Exceptional Service and Expertise: A Five-Star Experience with Roberto Manzur at RBM Finance I recently had the pleasure of working with Roberto Manzur at RBM Finance. I cannot speak highly enough about h More

by Mingwei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Sep 13, 2024 -

RBM of Alpharetta responded

Thank you so much for your detailed and glowing feedback! We’re thrilled to hear that Roberto Manzur provided such exceptional service during your experience with RBM Finance. It’s fantastic to know that Roberto’s professionalism, thorough explanations, and tailored advice made such a positive impact. His commitment to making sure you understood every aspect of the financing and warranty options really stands out, and we’re glad he could make the process so smooth and stress free for you. Roberto’s dedication to customer satisfaction and his follow-up to ensure everything went well are exactly what we strive for. Your kind words truly highlight the care and expertise he brings to his role. Thank you again for your recommendation and for taking the time to share your experience. If you need anything else or have any more questions, don’t hesitate to reach out. Best Wishes, Your Friends and Family at RBM of Alpharetta

September 03, 2024

Kyle was awesome. Best car buying experience I've ever had. Martin was also great as the concierge. He was very nice and patient in showing us everything the car doe More

by psimmons27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

RBM of Alpharetta responded

Congratulations on your beautiful Benz! We’re thrilled to hear that Kyle made your car-buying experience the best you’ve ever had. It’s great to know that Martin also made a big impact as your concierge, showing you all the features and answering your questions with patience. We’re excited to hear you’ll be back for your next car! If you need anything else or have more questions in the future, just give us a shout. Thanks again for choosing us! Kind Regards, Your Friends and Family at RBM of Alpharetta

September 03, 2024

I always dread the thought of buying a car, and put it off as long as possible. This experience was maybe the easiest ever. Thank you to Lori Mohr and Roberto Manzur. So far, love the car and looking forw More

by smparis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

RBM of Alpharetta responded

Thank you for sharing your experience! We’re thrilled to hear that this car-buying process was the easiest you’ve ever had. It’s great to know that Lori Mohr and Roberto made things smooth and stress-free for you. We’re excited that you’re already loving your new car and can’t wait for you to enjoy it for years to come! Best regards, RBM of Alpharetta

September 03, 2024

Reza was awesome to work with! He treated us respectfully and helped us make the right selection of our new vehicle. He communicated throughout the process and was a pleasure to wo More

by haleysbohlman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

RBM of Alpharetta responded

Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Reza. Please let us know if we can be of any further assistance to you now or in the future. Kind Regards, Your Friends and Family at RBM of Alpharetta

September 02, 2024

Recently had a great experience at the RBM of Alpharetta. This is my 6th car with RBM and continue to return due to the exceptional customer service and atmosphere of visiting family while engaging with the More

by FW111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

RBM of Alpharetta responded

Thank you so much for the amazing feedback! It’s fantastic to hear that your latest visit to RBM of Alpharetta was as enjoyable as ever. We’re thrilled that Vadim, Lisa, and Deisi made your experience feel like catching up with old friends. Vadim’s care, Lisa’s smooth handling of the paperwork, and Deisi’s friendly and knowledgeable help are what we aim for every time. We’re so grateful for your continued trust in us it really feels like we’re all part of the same family! If you need anything else or just want to chat, don’t hesitate to reach out. Thanks again for the kind words and for sticking with us! Best regards, RBM of Alpharetta

Sep 14, 2024 -

FW111 responded

In addition, I’d to mention Andrei Bucatari in your service department. Over the last 10 years he has always been helping me out with the services flawlessly, great personality. Always going above and beyond. * * * * *

September 02, 2024

Excellent customer service from the time we walked in to the time we drove off of the lot. Royce and Rachel were a pleasure as they walked us through the process for purchasing our first Mercedes. More

by Deirdre.small127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

RBM of Alpharetta responded

Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. It’s wonderful to know that their service from start to finish made the process smooth and enjoyable for you. We’re really glad you had a positive experience with us! We look forward to assisting you for many years to come and are here to help should you need us. Best regards, RBM of Alpharetta

August 31, 2024

Linda and Neil T were fantastic! Top notch and consummate professionals….best car buying experience I have ever had…. More

by LD459
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hi LD459, Thank you so much for the 5-star review! We appreciate your kind words about Linda Luu. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

August 31, 2024

You have a great sales agent, Lori Mohr. Everyone at the dealership was pleasant. The time spent with Martin was very helpful. If any of my friends are looking for a new car, I know where to More

by Sharyntrucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

RBM of Alpharetta responded

Thank you so much for your kind words! We’re delighted to hear that Lori Mohr and Martin made your visit to RBM of Alpharetta so positive. It’s wonderful to know that everyone at the dealership was pleasant and that Martin’s assistance was helpful. Your willingness to recommend us to your friends means a lot to us! If you or anyone you know needs anything in the future, don’t hesitate to reach out. Thanks again for choosing us and for your support! Best Wishes, Your Friends and Family at RBM of Alpharetta

August 30, 2024

My third lease at RBM of Alpharetta. It is always amazing to go there, the service is just impeccable! Lori Mohr was amazing, she had everything ready at my arrival and it has been by fa More

by Jaddel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

RBM of Alpharetta responded

Thank you, for your continued trust in RBM of Alpharetta! We’re thrilled to hear that your third lease experience was just as impressive as the previous ones. It’s fantastic to know that Lori Mohr provided you with such efficient and impeccable service. We’re always here to make your visits as smooth and quick as possible. If there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new vehicle! Sincerely, RBM of Alpharetta

August 30, 2024

A great deal on a fabulous car with a great level of service. I was highly impressed More

by philegan
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

RBM of Alpharetta responded

"Thank you, for the great feedback! We’re thrilled to hear that you were impressed with both the deal and the level of service you received. It’s wonderful to know that we could provide you with a fabulous car and an exceptional experience. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new car!" Best regards, RBM of Alpharetta

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