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RBM of Alpharetta
Alpharetta, GA
5,761 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,761 reviews
May 03, 2022
Everyone was very nice and friendly. The dealership was clean and very organized with a nice little coffee/water station for the customers. The dealership was clean and very organized with a nice little coffee/water station for the customers. More
by alabathe
May 03, 2022
I’ve been having both my Mercedes vehicles serviced with RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership. More
by Merclover
Employees Worked With
Steve Byrd
May 03, 2022
Steve Byrd is my service agent. He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to a dealership, but I say you should. I am very satisfied with the dealership and my service advisor, Steve Byrd. He has taken very good care of my mercedes and me. More
by MLShaver
Employees Worked With
Steve Byrd
May 03, 2022
Steve Bryd in the service department was very helpful in getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. More
by cherdf48
Employees Worked With
Steve Byrd
May 03, 2022
Steve Byrd at RBM Alpharetta handled our recent service on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolv on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolved so quickly. More
by GoodFortune
Employees Worked With
Steve Byrd
May 03, 2022
Vadim was super helpful with my husband & I by deciding which SUV to choose, we did the test drive and it was a great experience. The next day we decided to buy the GLE 350. I totally recommend Vadim, h which SUV to choose, we did the test drive and it was a great experience. The next day we decided to buy the GLE 350. I totally recommend Vadim, he will answer all of your questions and he will make you feel so welcoming! Thank you for your excellent service Vadim! More
by allymendoza26
May 02, 2022
Andy is the BEST! He is knowledgeable and goes above and beyond for his clients. We have purchased other cars from him but recently purchased a 2022 C300 for our daugh He is knowledgeable and goes above and beyond for his clients. We have purchased other cars from him but recently purchased a 2022 C300 for our daughter. All I had to do was email him one day - he found the perfect car, arranged to have it shipped to Georgia, made sure all the paperwork was complete and arranged for me to bring my GLS for service when picking up the new car! He also kept us updated via text and phone calls on the progress of the car.I was in and out in an hour with the new car. Highly recommend Andy and RBM of Alpharetta. Lisa handled our financing. She is very professional and pleasant to be around. She had everything ready for me and explained additional options very well. Just a few signatures and we were finished! More
by Josie
May 02, 2022
Great experience, he was easy to work with. Nice to have a resource that is so responsive. Thanks again. Nice to have a resource that is so responsive. Thanks again. More
by chris.davis
Employees Worked With
