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RBM of Alpharetta
Alpharetta, GA
5,761 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,761 reviews
May 12, 2022
John helped us order my new Mercedes and it was an excellent experience. He is knowledgeable, experienced, and he kept us updated while we waited for the car to be built. Would definitely work with excellent experience. He is knowledgeable, experienced, and he kept us updated while we waited for the car to be built. Would definitely work with John again! More
by M Jackson
Employees Worked With
May 09, 2022
RBM was awesome with helping find what I wanted. From sales to finance the entire experience was great!!! From sales to finance the entire experience was great!!! More
by RidaLove
May 09, 2022
We were able to find the exact car we were looking for. Mark was great in showing us all of the options and making suggestions. It was an all around great experience! Mark was great in showing us all of the options and making suggestions. It was an all around great experience! More
by Robinking05
Employees Worked With
Mark Higgs
May 06, 2022
John was an absolute pleasure to work with. A true professional who found the car I wanted! Thank you! A true professional who found the car I wanted! Thank you! More
by krissyrcarter
Employees Worked With
May 06, 2022
Vadim was the best salesman that I have ever dealt with and I have purchased several new cars!!🤪 he was very attentive and explained everything about the car! and I have purchased several new cars!!🤪 he was very attentive and explained everything about the car! More
by Lakellh13
Employees Worked With
May 05, 2022
We worked with Sid and had an excellent experience throughout the entire purchasing process. Sid answered all our questions right away and accommodated our availability which we very much appreciated throughout the entire purchasing process. Sid answered all our questions right away and accommodated our availability which we very much appreciated. Everyone we encountered at RBM were friendly and professional. At time of purchase Sid took extra time to show and explain all the car’s features. Lisa was also excellent at time of sale finalizing the transaction. We would highly recommend working with Sid and purchasing from RBM. More
by Dgtg
May 05, 2022
I received a notice from Mercedes Benz to install the Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professi Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professional and highly efficient and easy to work with. Look forward to working with Steve again when Mercedes Benz delivers the missing Hermes Communication Module for our 2021 GLE300 SUV. More
by lj_allen@me.com
Employees Worked With
Steve Byrd, Steve Byrd
May 05, 2022
SteveByrd is without a doubt the Best service representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! More
by Charliebrown2605
Employees Worked With
Steve Byrd
May 04, 2022
BE CAREFUL! Unprofessional, lying crooks. Their used car department is the WORST I’ve seen in 15 years working with franchise dealerships. First review ever subm Unprofessional, lying crooks. Their used car department is the WORST I’ve seen in 15 years working with franchise dealerships. First review ever submitted & I’ve been part of this business over a decade. Peter Leavy (the GM) will tell you exactly what you want to hear until something goes wrong… Don’t get fooled by these guys. Way too many dealerships who are willing to HELP! More
by CarguyTy
