Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,761 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,761 reviews
May 20, 2022
Overall, the dealership is run professionally and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and staff. More
by Nfici
Employees Worked With
May 20, 2022
RBM of Alpharetta made it easy for me to purchase my new GLE 450. Royce Worley was helpful and knowledgeable. I would recommend him and this dealership for your next Mercedes Benz purchase. GLE 450. Royce Worley was helpful and knowledgeable. I would recommend him and this dealership for your next Mercedes Benz purchase. More
by Mr.Riddle
May 19, 2022
John Sauer is a very kind, professional and sincere salesperson. He follows through on questions or requests you ask him. When he promises that something that still needs to be done and gives you a ti salesperson. He follows through on questions or requests you ask him. When he promises that something that still needs to be done and gives you a time when he will have it ready, it's right on and he greets you with a smile. He is very kind, easy to talk with and explains everything thoroughly. Then he asks if there is anything else he can answer. I appreciate his professional attitude. He makes RBM of Alpharetta look great when it comes to customer service. We will use him again and again. Dagmar & Tom Sands 404-313-3456 More
by Dagmar Sands
Employees Worked With
May 18, 2022
Jeff Twiggs amd Peter Levy are the best of the best. We have purchased Mercedes’ for over thirty years and this team is amazing.Jeff is patient and creates an experience like no other.We are loyal foreve We have purchased Mercedes’ for over thirty years and this team is amazing.Jeff is patient and creates an experience like no other.We are loyal forever clients to Jeff and Peter at rbm Alpharetta. More
by debicardella3
May 16, 2022
Thanks to John for being the best partner as we worked together to get me into my next Mercedes. It's a crazy time for car sales, but he was patient, attentive, knowledgeable and has what I'll call the Go together to get me into my next Mercedes. It's a crazy time for car sales, but he was patient, attentive, knowledgeable and has what I'll call the Goldilocks approach to car sales: not too pushy, not too relaxed... just right! More
by Klaw
Employees Worked With
May 16, 2022
Great car buying experience. Excellent customer service and RBM always have a great selection of used cars. Thanks! Excellent customer service and RBM always have a great selection of used cars. Thanks! More
by BTLANCASTER
Employees Worked With
May 15, 2022
They are professional and Bill Favini he is the best Salesman and big experience it was amazing to deal with him Salesman and big experience it was amazing to deal with him More
by Ahmadb87
May 14, 2022
David Wang has helped me and my wife with 2 purchase's now, he is great to work with and really take's care of his customers. He and the rest of the RBM team have truly earned our continued business. now, he is great to work with and really take's care of his customers. He and the rest of the RBM team have truly earned our continued business. More
by Daverose0916
Employees Worked With
Other Employees :
David Wang, Steve Byrd, Melissa Denewellis, Rich Alder
May 13, 2022
Excellent customer service and very knowledgeable of the market trends which facilitated the decision to purchase today. market trends which facilitated the decision to purchase today. More
by Marcia
