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RBM of Alpharetta
Alpharetta, GA
5,762 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,762 reviews
May 25, 2022
Easy to work with and gave great advice along the way. Second car we've bought through John in the last 18 months! Second car we've bought through John in the last 18 months! More
by Steve B
Employees Worked With
May 25, 2022
Both Vadim Russu & Tobias Gilmore (Service Advisor) RBM of Alpharetta both scheduled appointments to schedule and install Service Campaigns to retrofit Augmented Reality and Hermes Control Units (provided of Alpharetta both scheduled appointments to schedule and install Service Campaigns to retrofit Augmented Reality and Hermes Control Units (provided free of charge). They expedited appointments with excellent installation. Mercedes Benz honored their commitment and delivered. Customer communications and updates were provided throughout the service. Excellent customer service experience. Highly recommend RBM of Alpharetta. More
by lj_allen@me.com
May 25, 2022
They are friendly , not pushy or overbearing and they take their time with the customers take their time with the customers More
by Pam
May 24, 2022
Great experience. This is our second purchase at RBM and have been a customer since 2009. We are very loyal. This is our second purchase at RBM and have been a customer since 2009. We are very loyal. More
by Keith
Employees Worked With
May 24, 2022
I have bought two Mercedes from RBM of Alpharetta. Dan Berry was the sales person we worked with. He provided us with excellent service. My experience could not have been any better. The entire pr Dan Berry was the sales person we worked with. He provided us with excellent service. My experience could not have been any better. The entire process was quick and easy. I would recommend Dan anytime to my friends. More
by becky34
Employees Worked With
May 24, 2022
I have really good experience with RBM of Alpharetta. Mark Higgs is one of the awesome person to deal with. He provided me all the information what I was looking for also being said that he gave me the b Mark Higgs is one of the awesome person to deal with. He provided me all the information what I was looking for also being said that he gave me the best quote too and now I am proud owner of My dream car To summarise I will say whole process of RBM is well defined and great. More
by Piyush Arya
Employees Worked With
Ramona Razavi, Mark Higgs
May 23, 2022
Told Dan what I wanted. He went to work and found exactly what I asked for. 2nd car we have bought form Dan. I would recommend him to anyone seeking a "what you see is what He went to work and found exactly what I asked for. 2nd car we have bought form Dan. I would recommend him to anyone seeking a "what you see is what you get" kind of guy. No xx, straightforward. Anyone wanting a Mercedes should talk with Dan. More
by wbiddix
Employees Worked With
May 22, 2022
Great experience. Mark was great to work with and took care of our needs all the way through the process. Mark was great to work with and took care of our needs all the way through the process. More
by Dtbowen35
May 22, 2022
Entire process was so quick and easy. John Sauer took the time to show me several cars, let me test drive them and answered all of my questions. This is our 4th car purchased at this deal John Sauer took the time to show me several cars, let me test drive them and answered all of my questions. This is our 4th car purchased at this dealership over the last 10 years and every service encounter has been stellar. The vehicle service department is amazing also, would highly recommend this dealership. More
by danazahnle
Employees Worked With
May 21, 2022
Helpful and persistent. Would recommend to others to work with him at RBM. Got car quickly at good APR rate as a first time buyer. Would recommend to others to work with him at RBM. Got car quickly at good APR rate as a first time buyer. More
by Kalonicethompson
Employees Worked With
Mark Higgs
