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RBM of Alpharetta

Alpharetta, GA

5.0
5,763 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,763 reviews

June 01, 2022

Had a great experience purchasing a vehicle with RBM of Alpharetta. Reza provided excellent customer service and took the time to follow up with me to see if I was still happy with my purchase. Really appr More

by jovanmunroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you, jovanmunroe, for the kind words about RBM of Alpharetta. We're delighted to hear that Reza took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

June 01, 2022

I had a great experience purchasing my new E 450 coupe! Very professional and comfortable environment. Thank you! More

by Jenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you, Jenn. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. If there is anything we can do with regards to your new E 450, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

June 01, 2022

Reza was an absolute pleasure to work with from start to finish. Reza had great communication and was very knowledgeable about the models we were looking into. I highly recommend scheduling time with Reza i More

by brie23young
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you very much, brie23young! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you during your visit! Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 31, 2022

Sensitive to needs, both service and timing. Detailed information provided for every question! Best dealer I have ever been associated with. And salesperson!! More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you very much, Jim! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Andy took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

May 31, 2022

I had the very best car buying expert thanks to Andy Sayers. He sent me all the information I needed for two vehicles, met me punctually for our appointment, went through the calculations very well and More

by Atlmimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Ramona Razavi
May 31, 2022 -

RBM of Alpharetta responded

Thank you, Atlmimi. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Andy could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 31, 2022

It was great working with Mark. He helped and supported throughout our purchase with RBM. More

by Madhushapaturi
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you, Madhushapaturi. We really appreciate the kind words, and thank you for your business. We are thrilled that Mark could provide you with the best Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 31, 2022

The sales reps were super helpful, made the process seem super smooth. The whole experience was beyond expectations. More

by Mcasique83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you, Mcasique83, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark took excellent care of you, and made you feel welcomed during your visit. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 31, 2022

Great experience through entire process. Dan Berry was excellent at giving suggestions on how we build our GLS. I highly recommend! More

by joshdhorne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you, Joshdhorne! We really appreciate the kind words, and thank you for your business. We're delighted to hear Dan and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 31, 2022

5 stars is not enough for Jeff. He deserves 10! One of the best experiences we ever had! More

by katiamielli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

RBM of Alpharetta responded

We appreciate you taking the time to share your experiences with us! We are so glad to hear Jeff could provide you with such an outstanding experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 30, 2022

Very impressed by RBM of Alpharetta. Everyone was extremely professional and courteous. Dave Wang was absolute a subject matter expert ! He did an excellent job with my wife and I and More

by jrvelordi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
May 31, 2022 -

RBM of Alpharetta responded

Thank you, jrvelordi, for the kind words about RBM of Alpharetta. We're delighted to hear that David took excellent care of you, and made you feel welcomed. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

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