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RBM of Alpharetta

Alpharetta, GA

5.0
5,763 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,763 reviews

June 06, 2022

Jeff was highly professional, thorough, responsible and knowledgeable throughout the entire purchase process. The Finance manager Lisa was also fantastic. Thank you More

by hughcroth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

RBM of Alpharetta responded

Thank you very much, HughCroth! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Gwen & Jeff have taken excellent care of you during your visits and we congratulate you on your new car! Happy driving, RBM of Alpharetta

June 04, 2022

Rich Alder was great! Very flexible. Everyone at the dealership was friendly and made the process smooth and easy. More

by Kate22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Jun 06, 2022 -

RBM of Alpharetta responded

Thank you, Kate, for the wonderful review. We are pleased to hear that Rich took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

June 04, 2022

The process was smooth and efficient. The entire team including Royce and the Finance Manager were very professional and responsive to my questions. More

by virgilfludd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Ramona Razavi, Royce Worley
Jun 04, 2022 -

RBM of Alpharetta responded

Thank you very much, Virgil! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Royce took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

June 02, 2022

It was an awesome experience working with Vadim on the purchase of my 2022 Mercedes. Vadim assisted me in getting the car I wanted and at the price point I wanted. The drive to Alpharetta was definitely w More

by sehogges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

RBM of Alpharetta responded

Thank you, Sehogges, for the wonderful review. We are pleased to hear that Vadim took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

June 02, 2022

Gwen Moss deserves 10 stars. I am at the beginning of my search but I appreciate her knowledge, professionalism, and most importantly her patience. In her words "I am not a pres More

by Margo Knight
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you very much, Margo Knight. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Gwen could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 02, 2022

Sir and the team at RBM Made purchasing this car click, easy, and painless! Syd took the time to text message me pictures of the car while I was out of town, the paperwork was quick and easy. And the entir More

by Kevin.Compton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

RBM of Alpharetta responded

Thank you, Kevin.Compton! We really appreciate the kind words, and thank you for your business. We're delighted to hear Sid as well as the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 02, 2022

Loved Jeff! He made the process so easy and once I made up my mind, we were in and out of the dealership in less than an hour! More

by jennifer.hester72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you, Jennifer.Hester72. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 01, 2022

Andy and Juwan were great! Very patient and extremely helpful. Will definitely come back here for our next Mercedes. More

by Hollanddad3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiwanis Shields, Andy Sayers
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you very much, Hollanddad3! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Andy and Juwan took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

June 01, 2022

My wife Carolyn purchased her vehicle from Gwen Moss and raved about her and RBM of Alpharetta. It looks like I will be purchasing my vehicle from Gwen next! Thanks for the great service!!! More

by C Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you very much, C Bell! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Gwen took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

June 01, 2022

Gwen Moss was outstanding with the way she efficiently helped me! She was extremely professional and although i didn’t get a vehicle at the time she showed me what i needed to fix in order to come back an More

by Mr Stanfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

RBM of Alpharetta responded

Thank you, Mr Stanfield! We really appreciate the kind words, and thank you for your business. We're delighted to hear Gwen & the whole team at RBM of Alpharetta could provide you with a delightful experience. Your 100% satisfaction is our priority. Happy driving! Sincerely, RBM of Alpharetta

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