RBM of Alpharetta

RBM of Alpharetta’s professionalism and superb customer service from the beginning to the very end of our shopping experience will keep me coming back for years to come. My husband and I had no idea what service from the beginning to the very end of our shopping experience will keep me coming back for years to come. My husband and I had no idea what kind of vehicle we wanted to get. We began our process of looking for a vehicle here at RBM of Alpharetta simply because it was the closest dealership to our house. What we found here was a sales associate, Gwen Moss, who wasn’t just trying to sell us a car but put time and effort into meeting all of our needs and wants. Gwen was patient and not pushy. She realized that we had just started looking at cars and we wanted to look at other dealerships. So, we did just that. What my husband and I found is that none of the other dealerships provided us the level of professionalism RBM of Alpharetta gave us. Our sales person, Gwen, provided us with “on-the-spot” detailed knowledge about every vehicle we looked at. It was evident that she takes pride in her work and we truly appreciate her professionalism, knowledge, kindness and honesty. Need-less-to-say, after looking at other dealerships we returned to RBM of Alpharetta to purchase a GLS 450. Thank you to all who helped us. We truly appreciate you. More

My husband and I just leased a Mercedes EV from RBM of Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manag Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manager. This experience was in complete contrast with what we had in 2021 with another dealership. Kyle is exceptionally good with not just selling cars but in his connections with people. Interaction with him for just a few minutes made us realize we are in excellent hands. He is an evolved soul and a good human being. He does not pressurize or use sales pitch like we typically encounter at dealerships. He takes the time to explain everything and tells you what to expect upfront, good or bad with each of the car choices. His attitude didn’t change even when we walked in and said we may not do any sale in the nearest future. RBM of Alpharetta is lucky to have such a dedicated team member. More

It was an absolute pleasure to work with Britt in choosing the appropriate vehicle for myself. He was patient with us and did not mind explaining or clarifying any questions we had. We came across a choosing the appropriate vehicle for myself. He was patient with us and did not mind explaining or clarifying any questions we had. We came across a bump in the process of purchasing the suv because we needed to break our current lease with Honda and he was calm and understanding. He didn't get frustrated that we had just spent two hours with him and in the end we needed to go back to Honda. He followed up with us and walked us through the process of breaking our lease. And we then returned to Mercedes and made sure we continued our process with him. He is a true gem and gentleman. I truly wish many men this generation would take some lessons from him. He is pure class and kindness. I one hundred percent recommend anyone to run not walk to him for their next purchase from Mercedes. We toured five different high end vehicle brands and came across many salesmen. And only one our two were patient and knowledgeable. But Britt hit a home run. He blew them all out of the park. More

I was very happy with the transaction with this dealership. Everyone was on top of keeping me informed at all times concerning where everything was going on with my order. dealership. Everyone was on top of keeping me informed at all times concerning where everything was going on with my order. More

Britt is someone that knows his information on the cars. He was wonderful in giving details as I was viewing a car I was interested in.His personality was just lovely, and made my purchase easy. He is great He was wonderful in giving details as I was viewing a car I was interested in.His personality was just lovely, and made my purchase easy. He is great! More

Absolutely great experience with Bill Favini. Very helpful with our needs. Highly recommend Bill and RBM of Alpharetta. Cindy Herndon Rick Kirby Very helpful with our needs. Highly recommend Bill and RBM of Alpharetta. Cindy Herndon Rick Kirby More

In a word, WOW! To say this was the most pleasurable, straightforward, professional car buying experience would be an understatement. From the moment I contacted J To say this was the most pleasurable, straightforward, professional car buying experience would be an understatement. From the moment I contacted Jon Lee (Sales) about a used Cadillac RBM I felt like I was his most important customer. Jon's attention to detail and results-driven follow-through are uncommon these days. He has won a customer for life. Likewise, Rachel Collins (Finance) is an absolute gem. Personable, professional, and efficient. No wasted time just solid work and she even beat my credit union interest rate! All around, RBM of Alpharetta is an outstanding dealership. More

The entire RBM team was great to work with, but Bill Favini stole the show. Bill was extremely responsive, accommodating, and consistently demonstrated he had my best interest in mind. Thanks Bill, i Favini stole the show. Bill was extremely responsive, accommodating, and consistently demonstrated he had my best interest in mind. Thanks Bill, it was an absolute pleasure working with you. More

Kyle is our guy! I have purchased two vehicles (one in 2023 and the second one for my wife in April 2025) with Kyle and referred him to my father, who also purchased I have purchased two vehicles (one in 2023 and the second one for my wife in April 2025) with Kyle and referred him to my father, who also purchased a new vehicle with him. Kyle is friendly, knowledgeable, and created an incredible experience from the first moment we met him. We trust him and his expertise, hence we keep coming back to him. Additionally, RBM of Alpharetta is a phenomenal dealership and team. We have had wonderful interactions with everyone who works there and the environment is fun to be at while purchasing a vehicle. 5 stars! More

Reza was helpful and polite as I tried to decide which car features would be best for me. I’m a reluctant car shopper and he made the entire experience pleasant. car features would be best for me. I’m a reluctant car shopper and he made the entire experience pleasant. More