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RBM of Alpharetta

Alpharetta, GA

5.0
5,764 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,766 reviews

July 25, 2022

Mr Suh was great. I had a great experience with him. He took his time and showed me throughout the process. Two thumbs up More

by Jin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Suh
Jul 26, 2022 -

RBM of Alpharetta responded

Thank you, Jin. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Tommy could provide you with a great buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 25, 2022

Very pleasant experience with our purchase of C 300. Jeff Twiggs is a great salesman to work with. More

by Raj K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

RBM of Alpharetta responded

Thank you, Raj K, for the kind words about RBM of Alpharetta. We're delighted to hear that Jeff took excellent care of you, and made you feel welcomed. If there is anything we can do with regards to your new C 300, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

July 24, 2022

My experience at the dealership was awesome. Everyone was so courteous and my sales Mark, was very knowledgeable and friendly. I will refer my friend and family to MB of Alpharetta. More

by Terrelle Tillman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
July 23, 2022

John was extremely helpful, patient and knowledgeable while I was looking for a particular GLE. He communicated very well throughout the process.. Overall, I had a good experience with John and RBM of Al More

by Tunde
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

I’m very much impressed with John who helped us order my new Mercedes and it was an excellent and great experience. He is very experienced and knowledgeable and he kept us updated while we waited for the c More

by Vikrampingili
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
July 21, 2022

Wow. .... Mark Higgs made our auto buying experience at RBM of Alpharetta so easy. He was very helpful in finding the car, that was perfect for us! Mark More

by pslm116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Jul 21, 2022 -

RBM of Alpharetta responded

Thank you, Pslm116! We really appreciate the kind words, and thank you for your business. We're delighted to hear Mark and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 20, 2022

Salespeople are fairly low pressure. Purchase process pretty streamlined. Still have to listen to finance sell the unneeded extras but they weren’t pushy about it. More

by Arepa67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Karaca
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Reagan Sparkman
Jul 21, 2022 -

RBM of Alpharetta responded

Thank you very much, Arepa67. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Reza and Sid could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 20, 2022

Everyone here is so friendly and professional from the first phone call and beyond the sale. Dan Berry communicated everything in a timely manner and made an easy transaction, as we came from out of state More

by deborahc0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

RBM of Alpharetta responded

Thank you very much, Deborahc0! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Dan took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

July 19, 2022

Great staff down there to work with let you feel welcome and I had the best sales person Jeff to work with thank again great job More

by Jerryleeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

RBM of Alpharetta responded

Thank you very much, Jerryleeg! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

July 18, 2022

Sales person is very professional and cooperative. It was a pleasure working with him to make this happen More

by Razfinacc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Jul 21, 2022 -

RBM of Alpharetta responded

Thank you, Razfinacc, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark took excellent care of you, and made you feel welcomed. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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