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RBM of Alpharetta
Alpharetta, GA
5,768 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,768 reviews
August 31, 2022
Dan Berry went above and beyond to make sure my wife got her dream car. He was caring and thoughtful and happy for us both. Also the finance department is very straight forward and the management was also a her dream car. He was caring and thoughtful and happy for us both. Also the finance department is very straight forward and the management was also attentive to us. I would recommend anyone in the market for a Mercedes-Benz to visit RBM of Alpharetta first, it will be your last stop. Thank you RBM! More
by david.olivieri82
August 29, 2022
My wife and I purchased another new vehicle from Kyle Edson. The vehicle was a new car launch and Kyle took plenty of time making sure we ordered the car just like we intended. The car arrived last week Edson. The vehicle was a new car launch and Kyle took plenty of time making sure we ordered the car just like we intended. The car arrived last week and the expectations of the experience were outdone as always there. We have purchased several vehicles through RBM and will continue to do so! We highly recommend Kyle and the RBM Alpharetta team! More
by Jason W.
August 28, 2022
Very good people, take less time and good Deals, ask for Sed The best sale person guy in the Dealer. Sed The best sale person guy in the Dealer. More
by sebyghencea
August 27, 2022
I had the pleasure of working with Mr. Jeff Twiggs as my salesman. He was very friendly and professional. Mr. Twiggs also kept me informed of every transition throughout my process. If you Jeff Twiggs as my salesman. He was very friendly and professional. Mr. Twiggs also kept me informed of every transition throughout my process. If you’re looking for a honest man, I highly recommended Mr. Twiggs. Great customer service!!! More
by asadler
Employees Worked With
August 27, 2022
Supreme Customer Service. Vadim was very knowledgeable, patient and informative. My wife hates dealerships but she was quite at home with this one. They even washed her car! W Vadim was very knowledgeable, patient and informative. My wife hates dealerships but she was quite at home with this one. They even washed her car! We weren’t sure about the q580, however Vadim was able to answer all of questions and concerns. Everyone was friendly and the dealership was very clean. We were both well informed on all of the cars features. Our next vehicle will be with Vadim and Mercedes’ Alpharetta. More
by jhlewismd
August 27, 2022
Mr. John Sauer was very professional, knowledgeable and friendly. John provided outstanding customer service. John kept me informed, and updated every step throughout the purchase. He promptly responded to friendly. John provided outstanding customer service. John kept me informed, and updated every step throughout the purchase. He promptly responded to my calls, and emails. He made my first Mercedes Benz purchase very exciting. My visit to RBM Alpharetta was very welcoming. The staff was very nice, and friendly. Thank you John :-) for making my first Mercedes Benz purchase exciting! More
by Melanie
Employees Worked With
John Sauer
August 26, 2022
It was a pleasure to deal with John Sauer while purchasing my first Mercedes Benz! He was professional and very knowledgable. John kept me informed every step of the way while I waited for my new G purchasing my first Mercedes Benz! He was professional and very knowledgable. John kept me informed every step of the way while I waited for my new GLC 300 to arrive at the dealership. From the courteous greeting at the front desk, to sales, to finance, I'd recommend RBM of Alpharetta any day! More
by paulas831
Employees Worked With
John Sauer
August 25, 2022
Outstanding job by John Sauer and team to find a way to keep us in the Mercedes Benz family. Exceeded expectations with the purchase and the process. keep us in the Mercedes Benz family. Exceeded expectations with the purchase and the process. More
by rto
Employees Worked With
Ramona Razavi, John Sauer
