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RBM of Alpharetta

Alpharetta, GA

5.0
5,571 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,571 reviews

September 16, 2024

The sale person in RBM Alpharetta, Jon Lee provided all the information I needed for my car purchase and made the whole process convenient and pleasant More

by Mohammad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hi Mohammad, Your kind words mean the world to us! Jon Lee is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Regards, RBM of Alpharetta

September 16, 2024

My wife and I had an excellent experience with Jon Lee and RBM of Alpharetta! Jon was highly knowledgeable about the GLS we were reviewing and could give us insight into where it performed better than sim More

by hobertbush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hello Hobertbush, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Jon Lee ensured you had a great time while searching for the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

September 15, 2024

I had a great experience with my car purchase at RAbM of Alpharetta. Adil was professional and nice to work with. I love my new car! More

by Lisapwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
ADIL CHAUDHRY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hello Lisapwilliams, Thank you so much for the 5-star review! We appreciate your kind words about Adil Chaudhry. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

September 12, 2024

This was by far the best car purchasing experience I’ve had. I had the pleasure of working with Britt L. Kaminsky. Mr. Kaminsky was knowledgeable about the car and showed me the many features it had to off More

by laqueta.simmons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

RBM of Alpharetta responded

Thank you, Mr. and Mrs. Wharton, for your glowing review! We are thrilled to hear that your car purchasing experience with Britt was the best you’ve had. Britt’s knowledge and commitment to customer service truly shine through, and it’s fantastic to know he made you feel comfortable and well-informed throughout the process. We appreciate your recognition of his efforts, including his thoughtful follow-ups to ensure your satisfaction. Your recommendation means a lot to us, and we’re grateful for your kind words about our team. We strive to provide exceptional service, and we’re delighted that you felt that during your visit. Thank you for choosing RBM of Alpharetta, and we look forward to assisting you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

September 12, 2024

Clean, lot of choice of cars ,courteous and competenant staff,reasonable additional amenities. Should have check off list about car inside gadgets and function and should give customer video explaining i More

by Ptpatel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Leavy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hi Ptpatel, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Regards, RBM of Alpharetta

September 11, 2024

No hassle, no tiresome negotiation on price, fair market price for our Range Rover vehicle for trading. Highly recommend. Ask for Royce!! The entire process from test drive to financing were pleasant. Hug More

by Bob Y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hi Bob Y, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Royce Worley and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best Regards, RBM of Alpharetta

September 11, 2024

The sales rep, Mr. Lee, was very attentive and very knowledgeable about the vehicle and was able to explain all the details of the vehicle. He was not high pressure and More

by drcroberson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hello Drcroberson, Our team was elated to read that Jon Lee took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new vehicle! Enjoy and welcome to the RBM of Alpharetta Family! Best Regards, RBM of Alpharetta

September 11, 2024

First of all the RBM staff were very friendly at first sight. Greeted us with warm smiles each time we visited. Very nice dealership, great selection of luxury vehicles. More

by jbrown4794
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
ADIL CHAUDHRY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Hina
Oct 14, 2024 -

RBM of Alpharetta responded

Hi Jbrown4794, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Regards, RBM of Alpharetta

September 09, 2024

Everyone at this dealership is genuinely nice and respectful. Specially Linda, who helped me pick out my favorite vehicle of all time. Thank you Linda More

by malik.faisal02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hello Malik.faisal02, Thank you for taking the time to share your feedback! We’re thrilled to hear that Linda Luu made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and its clear that Linda went above and beyond to assist you. We’ll make sure to pass along your kind words to Linda Luu and celebrate her dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best regards, RBM of Alpharetta

September 09, 2024

Awesome salesperson to have. Very pleasant to work with, and is incredibly knowledgeable and helpful. More

by ChelcL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hello ChelcL, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Sincerely, RBM of Alpharetta

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