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RBM of Alpharetta

Alpharetta, GA

5.0
5,360 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,360 reviews

December 30, 2021

Gwen was exceptional in helping me obtain an additional vehicle for my growing business. The amount of care, attention to my needs and education she gave was refreshing. This made me comfortable and will m More

by RBGator7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

RBM of Alpharetta responded

Thank you, Roy! We really appreciate the kind words, and thank you for your business. We are delighted to hear that Gwen took excellent care of you during your visit. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 30, 2021

This dealership is the best one I’ve dealt with in my whole life. Absolutely amazing service and people to do business with. Dan is an amazing sales person who is very knowledgeable about the MB produc More

by ginnygodwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

RBM of Alpharetta responded

Thank you very much, Ginny! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Dan took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

December 29, 2021

Dealership is very well run, very organized and efficient. It made the car buying experience easy and hassle free. We worked with Vadim Russo and he was excellent. Vadim was friendly, great sens More

by tberman2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

RBM of Alpharetta responded

Thank you, tberman2! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Vadim and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 29, 2021

It was a pleasure experience working with Tommy Suh. He was very friendly, very knowledgeable. He is our sales person from now on. More

by JooJoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Suh
Dec 30, 2021 -

RBM of Alpharetta responded

Thank you, JooJoo, for the wonderful review. We hope that Tommy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 28, 2021

Gwen Moss was very professional, thorough, helpful, knowledgeable and friendly!!! I received excellent service from her. More

by Carolyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

RBM of Alpharetta responded

Thank you, Carolyn for the wonderful review! We are pleased to hear that Gwen took excellent care of you during your visit! Your satisfaction is our priority! We wish you all the best! Sincerely, RBM of Alpharetta

December 28, 2021

It was a great pleasure working with Jeff Twiggs and his Outstanding Team. The purchase of my new Mercedes Benz was a very professional and seamless process and experience. More

by louise09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

RBM of Alpharetta responded

Thank you very much, Louise! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you during your visit and we congratulate you on your new car! Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving, RBM of Alpharetta

December 28, 2021

After purchasing our GLC, we had some questions. Tommy was able to help us on busy Holiday. took time and explain to us one by one. More

by Lawlee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Suh
Dec 28, 2021 -

RBM of Alpharetta responded

Hello, Lawlee! We are thrilled to hear that Tommy provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 27, 2021

When we called Tommy about a Mercedes Benz GLE, He was very knowledgeable and answered all our questions. We waited 4 mos for our ordered GLE. definitely worth the wait. More

by M Mack
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tommy Suh
Dec 28, 2021 -

RBM of Alpharetta responded

Thank you for the kind review! We truly appreciate it! We are absolutely thrilled to hear that Tommy was able to provide you with such a high quality experience. If there is anything we can do with regards to your new GLE, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

December 27, 2021

Wonderful experience working with Gwen!! She was extremely personable, informative and knowledgeable throughout the entire experience! What a rockstar! More

by michael.steadings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

RBM of Alpharetta responded

Thank you very much, Michael! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Gwen took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

December 26, 2021

This is the second vehicle I've purchased from Jeff at RBM. Jeff is extremely professional and extremely supportive throughout the buying process. I hope to buy my next vehicle from Jeff when the time c More

by Mike R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experience with us! Congratulations on your new car! Happy driving, RBM of Alpharetta

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