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RBM of Alpharetta

Alpharetta, GA

5.0
5,358 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,358 reviews

January 04, 2022

RBM Alpharetta is in a class of their own, so is Dan Berry. Dan was knowledgeable of all vehicles, very patient with the buying process, and possess everything one would want in a car salesman. If I More

by lsm284
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

RBM of Alpharetta responded

Thank you very much! We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Dan could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 04, 2022

My new car purchase experience was easy and professional. Sid was my sales rep and ensured my new car experience was comfortable and fairly simple. My only issue was the unwillingness to negotiate the overal More

by priport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juwan
January 03, 2022

Bill made my new car purchase memorable. HIs attentiveness made this a very pleasant car buying experience. Throughout the entire process I didn’t feel rushed or pressured. He helped me select t More

by fayeglattimore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

RBM of Alpharetta responded

Thank you very much, Faye. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Bill could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 03, 2022

Just bought my second vehicle from this dealership through Jeff Twiggs. Top class service all around! More

by Gibbonsg7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

RBM of Alpharetta responded

Thank you for your kind words! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

January 03, 2022

Vadim was extremely helpful to us. He took significant time to help us, and made the experience most enjoyable. The dealership provided a luxurious vehicle buying experience. Thanks, all! More

by amycware1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Moore, Juwan Shields
Jan 03, 2022 -

RBM of Alpharetta responded

Thank you very much, Amy! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Vadim took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

December 31, 2021

Rich was a great salesman. He did not pressure me to buy a car. He worked hard to make the deal and I felt good when I left. I hadn’t planned on buying a new car when I did but it was a good time to buy. More

by debrsreynolds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobias, Rich Alder
Dec 31, 2021 -

RBM of Alpharetta responded

Thank you, Debrseynolds! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Rich and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 31, 2021

Vadim provided extremely exceptional customer service and he is incredibly knowledgeable!! We trusted him through the whole process and are glad we did! He’s fantastic More

by toridrehoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

RBM of Alpharetta responded

Thank you very much, Tori! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Vadim took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

December 30, 2021

Miss Moss was very professional and helpful during the search for my daughter’s bmw. Even tho the sale didn’t transpire, I was very pleased with my customer service experience. Will recommend in the futur More

by Shawnielanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

RBM of Alpharetta responded

Thank you very much! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Gwen took excellent care of you during your visit! Happy driving, RBM of Alpharetta

December 30, 2021

Gwen was exceptional in helping me obtain an additional vehicle for my growing business. The amount of care, attention to my needs and education she gave was refreshing. This made me comfortable and will m More

by RBGator7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

RBM of Alpharetta responded

Thank you, Roy! We really appreciate the kind words, and thank you for your business. We are delighted to hear that Gwen took excellent care of you during your visit. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 30, 2021

This dealership is the best one I’ve dealt with in my whole life. Absolutely amazing service and people to do business with. Dan is an amazing sales person who is very knowledgeable about the MB produc More

by ginnygodwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

RBM of Alpharetta responded

Thank you very much, Ginny! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Dan took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

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