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RBM of Alpharetta
Alpharetta, GA
5,351 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,351 reviews
Helpful January 27, 2022
John is the consummate professional salesperson, providing the right information at the right time. He is very knowledgeable about Mercedes Benz products and how they compare to other vehicles on t providing the right information at the right time. He is very knowledgeable about Mercedes Benz products and how they compare to other vehicles on the market. John was not pushy and was very fair in the negotiation process. His depth of experience in the industry is illustrated by how he approaches every phase of the sales process. If you are working with John, you are in good hands. More
by Ward
Employees Worked With
January 26, 2022
Bill Favini - just amazing, it took us like 10 mins with him to change our choice from a Lexus GX to a GLE. Amazingly knowledgeable, extremely patient, responsive and very proactive. He even coordinated the him to change our choice from a Lexus GX to a GLE. Amazingly knowledgeable, extremely patient, responsive and very proactive. He even coordinated the transaction on his day off. Thanks Bill for everything…. Wish you the very best More
by Abhi
Employees Worked With
January 26, 2022
Mr. Jeff Twiggs was and has been AMAZING! He sold me my first car with a great deal. Now I just recently purchased another vehicle from RBM Mercedes, where Jeff was my car salesman. Jeff helped me with all first car with a great deal. Now I just recently purchased another vehicle from RBM Mercedes, where Jeff was my car salesman. Jeff helped me with all the details of selecting the perfect car for my family. He is absolutely Wonderful!! More
by Dr. B
Employees Worked With
January 25, 2022
Vadim is excellent at what he does. I thought he was very friendly, helpful and accommodating. friendly, helpful and accommodating. More
by jmpgipson
January 24, 2022
John took great care of us. He was knowledgeable in all aspects of the transaction. aspects of the transaction. More
by Scott Rich
January 22, 2022
Sid was amazing. He made my car buying experience at the dealership so simple and easy. I was given options and was able to chose the best car i saw fit with his knowledge being impeccable on each vehicle. dealership so simple and easy. I was given options and was able to chose the best car i saw fit with his knowledge being impeccable on each vehicle. Thank you i’m really glad i chose this location and Sid was able to help me. More
by tekeyac
Employees Worked With
January 22, 2022
Today was an awesome day at RBM! Thank you Mark for your graciousness and patience! Superior service. Highly recommend Mark! He is the best!! graciousness and patience! Superior service. Highly recommend Mark! He is the best!! More
by Donnamjackson2
Employees Worked With
Mark Higgs
January 21, 2022
I am extremely pleased with the excellent service John provided me. He was prompt in responses and very helpful if getting for me the beautiful car that I wanted. provided me. He was prompt in responses and very helpful if getting for me the beautiful car that I wanted. More
by bettyco
