RBM of Alpharetta

RBM of Alpharetta cares about their customers and is very accommodating to their customers' needs. Our sales associate, Jeff Twiggs was very attentive to our needs regarding what we were looking for in a cer accommodating to their customers' needs. Our sales associate, Jeff Twiggs was very attentive to our needs regarding what we were looking for in a certified pre-owned Mercedes SUV. He made the process very easy and efficient and took the time to listen to us and answer any questions that we had. I would highly recommend him for anyone looking to purchase a new or used Mercedes at RBM of Alpharetta. Thank you, Jeff, for making this process easy and painless! More

John was proactive in contacting me when I was considering buying my car off lease. I was so surprised he was working behind the scenes to ask how he could assist me. He made it SO easy! I have considering buying my car off lease. I was so surprised he was working behind the scenes to ask how he could assist me. He made it SO easy! I have been leasing for over 20 years so I was nervous regarding buying the car and going through the certified pre-owned process. He took care of everything and alleviated all of my fears. I could not have had an easier experience. More

Ezequiel made my experience amazing. The process was so quick and easy thank you! I would definitely send friends and family here. The process was so quick and easy thank you! I would definitely send friends and family here. More

Lori was excellent. We live 4 hour away and found two vehicles that we really liked. Lori answer all of our question over the phone and took additional pictures that we We live 4 hour away and found two vehicles that we really liked. Lori answer all of our question over the phone and took additional pictures that we requested. When we drove in, both cars were parked side by side and ready for our review and test drive. We were on our way home with our choice in no time. More

I have been a Mercedes owner for many years. I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experi I recently searched among all the luxury brands for a new vehicle. There are some great vehicles out there. When I added up my excellent sales experience with Lori Mohr and Rachel Collins, and my excellent service experience with Steve Byrd, the decision to get another Mercedes was easy. Lori took the time to demonstrate all the vehicles with no pressure, and I found the perfect vehicle (E 350 4 Matic). It was not all about a car. I felt comfortable with RBM, and the total Mercedes experience was the difference maker. RBM and its employees all "get it." They are a quality dealership every step of the way. More

Lori Mohr made the car buying experience a fun, exciting experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part experience. She didn’t pressure me and was readily available to answer any question I had along the way. I love my new car and am excited to be part of the Mercedes family! More

Britt Kaminsky is, in my book, rated a 10 on a 5-point scale! He actually assisted me when my original contact had a conflict for my appointment. Britt stepped in and immediately treated me like an old scale! He actually assisted me when my original contact had a conflict for my appointment. Britt stepped in and immediately treated me like an old friend. He was courteous, professional, and extremely knowledgeable. Britt took me for a pleasurable test drive, all the while educating me about my CPO GLC300. He stayed past store closing to help me close my deal, as I was anxious to have this vehicle as my own. Upon delivery, Britt walked me through all the steps and conducted a "professional photo shoot" for me to share with all my friends : ). I had a minor issue that was addressed as top priority by Brett, Daice, and the service manager. This is when the team really shined! Brett immediately engaged support and followed up with me 4 times over the next 24 hours. Count me as a happy RBM of Alpharetta customer who will be sending her friends your way!! More

Kyle, and everyone at RBM of Alpharetta, was a pleasure to work with. Thwy made the buying experience both easy and informative. to work with. Thwy made the buying experience both easy and informative. More

I highly recommend this dealership for their outstanding customer service, professionalism, and thanks to the wonderful team who made my car buying journey a delight. customer service, professionalism, and thanks to the wonderful team who made my car buying journey a delight. More

Great customer service and follow up, extremely professional, offered the best deal, love the car professional, offered the best deal, love the car More