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RBM of Alpharetta

Alpharetta, GA

5.0
5,353 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,353 reviews

March 14, 2022

Andy and the whole team at RBM made the process very simple. Roberto in finance was very professional and made the documents easy to understand. Elizabeth delivered the car to us and made sure we under More

by Cmurray8876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth, Andy Sayers
Mar 14, 2022 -

RBM of Alpharetta responded

Thank you very much, CMURRAY8876. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Andy could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 13, 2022

John was super nice and helpful with our purchase of a pre owned vehicle. dealership was very nice too More

by ctspittle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

RBM of Alpharetta responded

Thank you, Ctspittle, for the wonderful review. We are pleased to hear that John took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

March 13, 2022

We met Kyle 4 years ago and did not Make a purchase at that time. Upon returning he was able to find the perfect suv and the entire experience was great. Very professional from start to finish. More

by Brenda Dunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

RBM of Alpharetta responded

Thank you very much, Brenda! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kyle took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

March 13, 2022

It was really a pleasure working with John especially in this difficult time, when you have to wait till your dream car will be produced. He was always responsive to our emails and frequently upgraded us on More

by VFurman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

RBM of Alpharetta responded

Thank you, VFurman, for the kind words about RBM of Alpharetta. We're delighted to hear that John took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 12, 2022

Reza Azizi was tremendously helpful during my search and ultimate purchase of one of your fine dealership’s used vehicles. Reza has a perfect blend of personality and professionalism. I had a specific vehi More

by svzitney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

RBM of Alpharetta responded

Thank you for your wonderful review and business! We hope that Reza and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

March 12, 2022

Great experience in buying a new car. Good explanations and I was very happy with the experience. Highly recommend RBM of Alpharetta. More

by Timmermanhh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Elisabeth Sexton, Reagan Sparkman
Mar 14, 2022 -

RBM of Alpharetta responded

Thank you, Timmermanhh. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Andy could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 11, 2022

Purchase experience was easy and simple John was very easy to work with and made sure that my wife and I were extremely satisfied More

by SCOTT21ATL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

RBM of Alpharetta responded

Thank you, SCOTT21ATL1, for the kind words about RBM of Alpharetta. We're delighted to hear that John took excellent care of you during your visit. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 11, 2022

Easy to work with. Straight-forward, no hassle whatsoever. I would strongly recommend Jeff and RBM of Alpharetta. We shopped in 2 other MB dealerships in town... nothin More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

RBM of Alpharetta responded

Thank you, Ben. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 11, 2022

I met mark while driving Thur parking lot . He stopped me to how ways my day! He was nice and Curtiss to me and very helpful and wasn’t pushy at all ! Made me fill comfortable.. if someone I kn More

by Pikeatlanta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Mar 11, 2022 -

RBM of Alpharetta responded

Thank you, Pikeatlanta, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 10, 2022

Exceptional service and solid selection of available inventory in today’s market. Was in and out with my new car in less than two hours. More

by nmm1216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

RBM of Alpharetta responded

Thank you very much, nmm1216! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Vadim took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

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