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RBM of Alpharetta
Alpharetta, GA
5,355 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,355 reviews
March 25, 2022
Professional and superb. Made the buying process easy. Mr Sauer was awesome. Enjoyed the experience Made the buying process easy. Mr Sauer was awesome. Enjoyed the experience More
by Dhalpin65
Employees Worked With
Helpful March 22, 2022
Sheaffer was AWESOME! ! In this day of uncertainty regarding vehicle purchases, Sheaffer ordered our vehicles and kept us updated on their progress. Once the first of three ! In this day of uncertainty regarding vehicle purchases, Sheaffer ordered our vehicles and kept us updated on their progress. Once the first of three vehicles ordered (1 of 3!) arrived, he had all of the paper work prepped so our time at the dealership was less than 45 minutes. His approach was so enjoyable that I ordered a forth while in the dealership! Way to go Sheaffer!! He has solidified Collision Specialists, Inc.'s future business!! More
by jkidd
March 22, 2022
The process with Dan Berry was seamless with no hiccups! He was so nice and responsive. I can’t thank them enough since the car buying experience can be tough. He was so nice and responsive. I can’t thank them enough since the car buying experience can be tough. More
by VY0211
March 21, 2022
This is my second car purchase through RBM of Alpharetta and Mr Sayers and I cannot speak enough of the professionalism in which the car sale was handled. The finance and concierge experience was also top and Mr Sayers and I cannot speak enough of the professionalism in which the car sale was handled. The finance and concierge experience was also top notch and I would definitely return when in the market for another. More
by dpeters04
March 20, 2022
Sent an email to RBM of Alpharetta inquiring about an EQS. A few minutes later I received an email from John Sauer. Shortly after we ended up with an extended test drive of the EQS. Besides being overal EQS. A few minutes later I received an email from John Sauer. Shortly after we ended up with an extended test drive of the EQS. Besides being overall professionally, John was extremely knowledgeable about every detail of the vehicle as well as comparable vehicles of competitors. Ended up buying the EQS after a very plesant and brief process including a trade in. Thank you very much, will definitely recommend RBM of Alpharetta and John Sauer as the to go sales person to my friends. More
by uli
March 19, 2022
My purchase process was seamless. And the reception and customer service was indeed wonderful. Thank you Reza And the reception and customer service was indeed wonderful. Thank you Reza More
by Myceos
Employees Worked With
March 18, 2022
I enjoyed working with Mark as he listens and is very patient with the process. At no time did I feel pressured to make a decision. He was very knowledgeable about the vehicles and made sure that I patient with the process. At no time did I feel pressured to make a decision. He was very knowledgeable about the vehicles and made sure that I got the features that were important to me! More
by Valeriebarrett4166
Employees Worked With
Mark Higgs
March 15, 2022
Vadim provided excellent customer service! It was such an easygoing experience. I love my new car. I would definitely say five stars! It was such an easygoing experience. I love my new car. I would definitely say five stars! More
by Ebholla
March 15, 2022
I had a great experience working with Andy Sayers at RBM of Alpharetta. Andy was very easy to work with and I truly appreciated his efforts and sincerity. of Alpharetta. Andy was very easy to work with and I truly appreciated his efforts and sincerity. More
by Pbarbosa
March 15, 2022
Always pleased and satisfied with their courteous and professionalism, always greeted with kindness and efficiency professionalism, always greeted with kindness and efficiency More
by Murat Oezcan
