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RBM of Alpharetta
Alpharetta, GA
5,358 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,358 reviews
April 03, 2022
Mark Higgs is good, patient, and is quite dedicated to attend to the simplest details attend to the simplest details More
by hprice592
Helpful April 01, 2022
Jeffery Twiggs was awesome. He was very patience and it was a pleasure working with him. And I LOVE my BENZ!!!. He was very patience and it was a pleasure working with him. And I LOVE my BENZ!!!. More
by Janetsharpe39
April 01, 2022
Dan Berry, is one of the most courteous, professional and someone who always goes above and beyond to help his customers. I’ve know Dan for over 6 months now, I’ve been coming to the dealership for over 7-8 someone who always goes above and beyond to help his customers. I’ve know Dan for over 6 months now, I’ve been coming to the dealership for over 7-8 years now for servicing my E-class, and now ordered GLE with Dan, and not once that he has not gone above and beyond to accommodate me and my car needs. I yet have to find a customer service like what Dan delivers, so kudos to him! I believe it’s people like Dan Which makes RBM of Alpharetta, being the one of the best in the business. Last and not least, Dan is an amazing and genuinely great human being, which I value more than anything else! Dan .. YOU ROCK MAN! Keep up the great work!!!! More
by muhammad.ali
March 31, 2022
Gwen Moss is exceptional! She is personable and makes you feel like a friend. I truly appreciated all of her work and patience in helping us purchase a new car. I was very imp She is personable and makes you feel like a friend. I truly appreciated all of her work and patience in helping us purchase a new car. I was very impressed with her dedication to customer service and answering phone calls and texts even on her days off. I will refer everyone to Gwen Moss! More
by Laurenashleysheffer
March 31, 2022
Very happy with customer service at this dealership. This was my second purchase there and they continue to show the professional experience I expect from Mercedes’ Benz. This was my second purchase there and they continue to show the professional experience I expect from Mercedes’ Benz. More
by kkeenny
Employees Worked With
March 31, 2022
Mr. Mark Higgs is very professional and friendly. He did an awesome job. We loved to do the business with him. We definitely will recommend him to our family and friends. an awesome job. We loved to do the business with him. We definitely will recommend him to our family and friends. More
by Michellelin7890
Employees Worked With
Mark Higgs
March 31, 2022
Enjoyed working with our sales consultant Rich. He understood our needs and answered all our questions. Thought the presentation of going over the car features was done well. He understood our needs and answered all our questions. Thought the presentation of going over the car features was done well. More
by Jstansberry0
Employees Worked With
Rich Alder
March 31, 2022
Great service from Donnie and Rich. Friendly, knowledgeable, and very personable. It was a joy to work with this group! Friendly, knowledgeable, and very personable. It was a joy to work with this group! More
by Mari
Employees Worked With
Donnie Moore and Lisa Brennan, Rich Alder
March 31, 2022
Excellent customer service! !! Mark was very knowledgeable , explained all features of the car , showed us the comp price list on market and we realized with got best deal with !! Mark was very knowledgeable , explained all features of the car , showed us the comp price list on market and we realized with got best deal within our budget More
by B2jude
Employees Worked With
Mark Higgs
March 31, 2022
Kyle at RBM of Alpharetta helped me out with purchasing my dream car, 10/10 would recommend! Great experience. my dream car, 10/10 would recommend! Great experience. More
by NewBenz4Me
Employees Worked With
