Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,360 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,360 reviews
April 11, 2022
My experience purchasing a car from RBM of Alpharetta was excellent. I worked with Razizi through the entire purchase. This purchase was a seamless transition he answered all my questions and concerns. E was excellent. I worked with Razizi through the entire purchase. This purchase was a seamless transition he answered all my questions and concerns. Everyone in the dealership was friendly and willing to help with great customer service. I would highly recommend working with Razizi to purchase your next vehicle. More
by andreasanders083
Employees Worked With
Helpful April 11, 2022
The easiest and fastest experience I have ever had buying a car. From the moment I walked into the dealership to driving off the lot we were treated like royalty. Vadim and Andy were friendly and very knowle a car. From the moment I walked into the dealership to driving off the lot we were treated like royalty. Vadim and Andy were friendly and very knowledgeable and the finance department was hassle free with no pressure. I’ll be buying my next car with these guys! More
by Jsanders
April 09, 2022
Absolutely AMAZING customer service from everyone! Our 2nd purchase from Reza, who is outstanding!! He made our purchase so easy and quick! Loved having the tutorial before driving away! Lisa is also Our 2nd purchase from Reza, who is outstanding!! He made our purchase so easy and quick! Loved having the tutorial before driving away! Lisa is also great in finance! Thank you all!! More
by melenlow
April 09, 2022
The process was low pressure and smooth. Our salesman, Sid, was professional, helpful, and not pushy. Our salesman, Sid, was professional, helpful, and not pushy. More
by Mntjones
Employees Worked With
April 08, 2022
I had been trying to find a 2021 or 2022 CLA45C4 since May/June 2021. I originally was going to ship myself one from California and brought the financial paperwork into RBM to have the figures double chec May/June 2021. I originally was going to ship myself one from California and brought the financial paperwork into RBM to have the figures double checked. I wasn’t even sure RBM would be willing to help me since the deal didn’t involve them, but Lisa Brennan sat down with me and offered another set of eyes to closely review the numbers. Since we were so close in price to a new car I reached out to Dan Berry with a custom build I had in mind. I had to wait awhile for the car to be completed and delivered, but the dealership was very helpful and communicative regarding the timeline. I picked up my car on Wednesday and am very happy. This has been a positive experience and I would definitely recommend this team. Thanks for your great service. More
by dthompson2810
April 07, 2022
I received Friendly and excellent service. My car was ready on time. No problem getting a loaner car, My car was ready on time. No problem getting a loaner car, More
by Bern
Employees Worked With
April 07, 2022
I’m always impressed with RBM service from when i arrive to pickup. They are courteous and responsive to my car’s repairs. Steve Byrd my Service Representative always accommodates my needs and is most effic to pickup. They are courteous and responsive to my car’s repairs. Steve Byrd my Service Representative always accommodates my needs and is most efficient in understanding what is needed. Thank you all at RBM! More
by tmmccarthy1
April 07, 2022
Mark is great to deal with. Works to find out your needs and wants to help get your needs met. Very flexible with scheduling. Calls back and does what he says he will do. Highly Works to find out your needs and wants to help get your needs met. Very flexible with scheduling. Calls back and does what he says he will do. Highly recommended! Mark is interested in earning your longterm business. More
by Hammerone2
Employees Worked With
Mark Higgs
