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RBM of Alpharetta

Alpharetta, GA

5.0
5,571 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,571 reviews

September 28, 2024

Jon Lee and the RBM dealership were phenomenal at providing top notch customer service, listening to my needs, and offering a fair price. They delivered on everything they promised. More

by CarGuy2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi CarGuy2018, Your kind words mean the world to us! Jon Lee is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Regards, RBM of Alpharetta

September 28, 2024

We were referred to our salesman  Dan Berry and had a great experience with him getting educated on the new 2025 GLE450. Looking forward to getting our order confirmed next week. We should have our new G More

by Laurascar2025
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Laurascar2025, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Dan Berry and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best Regards, RBM of Alpharetta

September 27, 2024

Reza is a very good salesman and very nice, he informed me very well about my vehicle More

by Eugene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Eugene, Your kind words mean the world to us! Reza Azizi is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Regards, RBM of Alpharetta

September 27, 2024

Professional, knowledgeable, and kind salesman; an overall AMAZING experience from start to completion! Thank you so much! More

by Zerly
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Zerly, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Regards, RBM of Alpharetta

September 26, 2024

I just purchased my first Mercedes from Sid Karaca at RBM of Alpharetta & am very happy with the entire experience & my new car. Sid was very knowledgeable, professional and communicative and made the entire More

by Bucca88
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

RBM of Alpharetta responded

Thank you for sharing your experience! It’s fantastic to hear that you had such a positive journey purchasing your first Mercedes from Sid Karaca at RBM of Alpharetta. Sid’s knowledge, professionalism, and excellent communication truly shine through in your feedback. We’re delighted that he made the process enjoyable for you. Enjoy your new car, and don’t hesitate to reach out if you need anything in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

September 26, 2024

Lori Mohr and her team at RBM of Alpharetta were first class from the first initial phone call to the beautiful red carpet delivery of my new CLE cabriolet! Lori & Bill were very knowledgeable about the More

by Nicoleshoward79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

RBM of Alpharetta responded

Thank you for sharing your fantastic experience! It’s wonderful to hear how our team at RBM of Alpharetta provided you with first-class service from the very first phone call to the beautiful delivery of your new CLE cabriolet. Lori and Bill truly pride themselves on their knowledge and dedication, and it’s great to know they kept you informed throughout the build and arrival process. Martin’s thorough walkthrough sounds like it made getting acquainted with your new vehicle a breeze! We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Kind Regards, Your Friends and Family at RBM of Alpharetta

September 26, 2024

Lori Mohr and her team at RBM of Alpharetta were first class from the first initial phone call to the beautiful red carpet delivery of my new CLE cabriolet! Lori & Bill were very knowledgeable about the More

by Nicoleshoward79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Nicoleshoward79, Our team was elated to read that Lori Mohr and Bill Favini took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Regards, RBM of Alpharetta

September 25, 2024

Jeff Twiggs is a very professional salesman and we enjoyed working with him. Finance department was great and the whole process once the deal was struck was quick and seamless. More

by Sbeckham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

RBM of Alpharetta responded

We greatly appreciate your feedback! It’s wonderful to hear that your experience with Jeff Twiggs at RBM of Alpharetta was so positive. His professionalism truly makes a difference! We’re also glad to hear that the finance department met your expectations and that the process was quick and seamless once the deal was finalized. Your satisfaction is our priority, and we hope you enjoy your new vehicle! Best Wishes, Your Friends and Family at RBM of Alpharetta

September 25, 2024

Royce is the best ever it’s my third time working with him and I know for sure that if I’m looking for another car he’ll definitely be the one I would contact. If you are looking for someone that respect More

by O.D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi O.D, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Royce Worley ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

September 23, 2024

Reza Azizi and Lisa Brennan are the best. They make it easy and do everything to make me happy. More

by burton.bucher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

RBM of Alpharetta responded

Hi burton.bucher, Thank you so much for the 5-star review! We appreciate your kind words about Reza Azizi and Lisa Brennan. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

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