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RBM of Alpharetta
Alpharetta, GA
5,653 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,653 reviews
January 21, 2025
Excellent service by Lori Mohr and Rachel in financing. Everyone we encountered was friendly, helpful and extremely trustworthy. Easiest car buying experience we have ever had. I can't stress enough how h Everyone we encountered was friendly, helpful and extremely trustworthy. Easiest car buying experience we have ever had. I can't stress enough how honest and open they all were. I felt like they truly wanted me to walk away with the best car for the best price. Would highly recommend Lori and RBM to everyone. More
by kewillia78
January 21, 2025
Britt took excellent care of my needs. It was a very efficient and pleasant process. It took only about 3 hours overall. This is a record for me in buying a car. It was a very efficient and pleasant process. It took only about 3 hours overall. This is a record for me in buying a car. More
by markusglassl
Employees Worked With
January 20, 2025
Great service by Lori at RBM of Alpharetta. I appreciated that she was not "pushy", gave me the info I needed and let me come to my own conclusion. I appreciated that she was not "pushy", gave me the info I needed and let me come to my own conclusion. More
by marz
January 19, 2025
I had an amazing experience at RBM of Alpharetta! Jeff Twiggs, my salesman, was very honest and transparent. He went above and beyond to help me find the perfect car for my needs. I’m really happy Jeff Twiggs, my salesman, was very honest and transparent. He went above and beyond to help me find the perfect car for my needs. I’m really happy with my purchase and I highly recommend this dealership! More
by My Review
Employees Worked With
January 18, 2025
Excellent service by Linda, she went above and beyond. Very professional and courteous. Helped with all questions regarding the purchase. Very professional and courteous. Helped with all questions regarding the purchase. More
by adeyemima@yahoo.com
January 15, 2025
Sheaffer Cheek is everything you would hope for in a car salesman but never thought you would find. First of all, he is focused on doing the right thing for his customer. He advises and educates customers o salesman but never thought you would find. First of all, he is focused on doing the right thing for his customer. He advises and educates customers on models, options, and features without selling them. Sheaffer is kind, considerate, and just simply a pleasure to work with. He made sure that my car buying experience was exceptional and that the car I selected fit what I was looking for. I have a high bar now for RBM of Alpharetta for future service work based on the experience we had with Sheaffer Cheek. Highly recommend! More
by hheydet
January 14, 2025
RBM and Ezekiel did a great job of getting us the SUV we really wanted. Patient and professional. Thanks to all!!! really wanted. Patient and professional. Thanks to all!!! More
by Krvillar1
January 13, 2025
Excellent service by RBM, the sales rep was great, she went above and beyond, nice, professional and no sales person pressure. We enjoyed working with her and definitely utilized her service when we need went above and beyond, nice, professional and no sales person pressure. We enjoyed working with her and definitely utilized her service when we need to buy again. More
by adeyemima@yahoo.com
Employees Worked With
January 10, 2025
From the outset my wife and I found this buying experience to be a smooth and effortless process made possible through the knowledge and professionalism of Mr. Bill Favini. Bill truly made us feel experience to be a smooth and effortless process made possible through the knowledge and professionalism of Mr. Bill Favini. Bill truly made us feel and welcome at RBM. More
by ygbu_gba8
January 10, 2025
Jon was very helpful and knowledgeable. We are very happy with the 7 seater GLS 450 he has introduced to meet our business needs and expectations. This store is very friendly and well stock We are very happy with the 7 seater GLS 450 he has introduced to meet our business needs and expectations. This store is very friendly and well stocked with a good variety of Mercedes Benz. Highly recommend to check them out. More
by llpcand2
Employees Worked With
