Queensboro Volkswagen

I had reached out to Rafael on the phone & he had my 2018 Ford Escape ready when I arrived at their dealership. Ms KK & Dioris worked hard to get me a reasonable rate for my car payments. They were als 2018 Ford Escape ready when I arrived at their dealership. Ms KK & Dioris worked hard to get me a reasonable rate for my car payments. They were also very attentive everything went smoothly & fast! I’m more than happy with my car purchase from Queensboro Volkswagen 53-21 Northern Boulevard Woodside NY. I highly recommend this place for purchasing your new or used car! More

The worse car buying experience I’ve ever had. The manager gave me the price $3000 over sticker. When I got to the dealership, the car sales man is telling the car is going $4000 over sticker. The The manager gave me the price $3000 over sticker. When I got to the dealership, the car sales man is telling the car is going $4000 over sticker. The manager is saying that is part of the negotiation. I didn’t come to negotiate I came to pay the price I got over the phone. I drove from Staten Island and was very annoyed sitting in traffic for 2 hours. After an argument we agreed on $3000 over sticker. I asked if I can bring a check from MCU to finance the car. They told me they work with MCU and will get me the loan. The next day at 3pm they called me to tell me that they do work with MCU. Why lie? Why run my credit? Went to the bank before they close to get the loan and again sitting in rush hour traffic. Because they could just let me bring the check and get it all done off peak hours. I asked the sales man if I can get the $500 credit for being a firefighter. He told its only for the lease. When on Volkswagen website it states lease or finance excludes golf r models. I just didn’t want to argue anymore and wanted to be done with them. When I went back to get the car. I asked if I can get the $1000 deposit refunded like we agreed on. Because I brought the check for the full amount of the vehicle. The finance manager try to play me and say that it’s deducted from the total. Of course the sales manager had to play dumb and look in the computer and tell me that he owes me $1000. Finance manager got upset and said he’d have to redo all the paperwork. We get to he’s office all the paperwork was correct and he didn’t have to do anything. Very unprofessional he wouldn’t even explain to me what I was signing. The dealership is really a joke I don’t even know how they stay in business. The only reason I bought a car from them is because my wife wanted a certain specs in the vehicle and they the only dealer that had it in that color. More

I’ve been here multiple times and they are always communicative about what is going on with my vehicle and very nice. communicative about what is going on with my vehicle and very nice. More

Easy to make and an appointment. Staff was professional, kind and thorough. Made the whole process painless. Staff was professional, kind and thorough. Made the whole process painless. More

Briana Sanchez and the whole Crew were very helpfull and informative to my wife and I which made our experience very smooth and enjoyable. informative to my wife and I which made our experience very smooth and enjoyable. More