Queensboro Volkswagen

I was surprised. I was able to make an appointment and visit the showroom the same day. Ray found several vehicles to test drive so that I would be able to find the right one for me and my family. BUT, th visit the showroom the same day. Ray found several vehicles to test drive so that I would be able to find the right one for me and my family. BUT, the best one to suit my needs was not on the lot. She schedule for a vehicle to be driven from the warehouse to the showroom and scheduled a test drive the next day. Needless to say, I bought that one. Ray treated like I was part of her family. I greatly appreciated the kindness, attention to detail and patience she showed me during the purchasing process. More

Update on my first review. Worst experience and headache, went in for a trade in October 8 and they took my Jetta trade for a Tiguan, told me all the paper work was taken care of and a month later Volkswagen went in for a trade in October 8 and they took my Jetta trade for a Tiguan, told me all the paper work was taken care of and a month later Volkswagen tells me I still have the Jetta in my possession and will charge me for both cars. Contacted the dealership and til this day NOTHING has been done. It’s now Dec 15,2020. No one is taking responsibility and Volkswagen is also trying to contact them. I don’t even know where my old car is! More

Great service. They gave me an opportunity to purchase a new vehicle. I will recommend anyone to the Volkswagen dealership to purchase or lease a vehicle with them. new vehicle. I will recommend anyone to the Volkswagen dealership to purchase or lease a vehicle with them. More

Earl is a well-informed and patient salesman. He was very knowledgeable about my car and was able to provide me with more than enough information about the work around and in and outs of my vehicle. 10/10 re knowledgeable about my car and was able to provide me with more than enough information about the work around and in and outs of my vehicle. 10/10 recommend. More

Great experience, big thank you to Ray and Rafael for putting everything together aAso KK with the accounting for speeding up the process ! Great job everyone putting everything together aAso KK with the accounting for speeding up the process ! Great job everyone More

My husband and I came to VW to gather information for our next car purchase. While the volkswagen wasn't a fit for us because of our needs, Mike was such a pleasure to work with. He was professional, direct, next car purchase. While the volkswagen wasn't a fit for us because of our needs, Mike was such a pleasure to work with. He was professional, direct, patient and extremely helpful. We would certainly come back to work with him in the future. More

Very pleased with all the services we received. We will definitely be returning in the future. Thanks for such a smooth transition to the new vehicle. definitely be returning in the future. Thanks for such a smooth transition to the new vehicle. More

Earl made my wife and I feel welcomed and comfortable with our purchase . We had a clear understanding of the product and the price point. with our purchase . We had a clear understanding of the product and the price point. More

Earl was the best! Definitely would refer him to anyone I know. He was professional, honest and easy to work with. Overall, great experience at this dealership. know. He was professional, honest and easy to work with. Overall, great experience at this dealership. More

Very pleased with all the services we received.Working with Rafael was an absolute pleasure. He help me a lot he explain about car in detail with Rafael was an absolute pleasure. He help me a lot he explain about car in detail More