Queensboro Toyota

toyota care i schedule appointment 6 mounts ago. Arriving at this location is easy and pleasant. After they take car for service its terrible long waiting tome f i schedule appointment 6 mounts ago. Arriving at this location is easy and pleasant. After they take car for service its terrible long waiting tome for oil change and tire rotation. Waiting time is around 3 hours and work time is less than 30 minutes DRIVERS BE AWARE THIS DEALER IS NOT CHANGING OIL TO THE CAR IF YOU DON"T WATCH THEM. I WAS MONITORING CARS COMING TO THE GARAGE. THE LAST CAR TAKEN IN FIRST ONE IS FOR SERVICE. WHY? THEY PARK SO MANY CARS ON THE BACK AND THEY WAS NOT ABLE TO PULL THE CAR OUT SO THEY SCREW YOU UP WAITING FOR NOTHING THIS KIND OF THE SERVICE DRIVERS YOU CAN GET ANYWHERE More

Disrespectful manager Manager told me that I was wasting his time and his time means money....... I went to HILLSIDE TOYOTA and bought the car... their manager and staff we Manager told me that I was wasting his time and his time means money....... I went to HILLSIDE TOYOTA and bought the car... their manager and staff were super nice!! More

Do not go to Robert S! He immediately starting hitting on me. I looked at other reviews and another woman said he gave her a special pen. He tried to persuade me to buy and He immediately starting hitting on me. I looked at other reviews and another woman said he gave her a special pen. He tried to persuade me to buy and was over baring. Then left me an unprofessional voice mail. I have tried to talk to Human Resources there and no response. Any woman that goes there, stay away from Robert S!!!!!!! More

Toyota does not value repeat customers! Horrible! Charged me 370 USD for 40min of work when the car was brought in at 730am. Called in at 4pm the mechanic didn’t even look at it. Talk about a rushed j Charged me 370 USD for 40min of work when the car was brought in at 730am. Called in at 4pm the mechanic didn’t even look at it. Talk about a rushed job! Unacceptable the service and value they provide! This is what Toyota has become - careless about customers! They don’t value repeat customers! (Former in this case) I wouldn’t recommend this service since it’s hard to know if they actually did the work in 40min. More

They don't keep promises. Don't return calls They made promises and don't keep them. After i bought the car they won't return my calls or text messages. Cannot be trusted. My car is missing a ma They made promises and don't keep them. After i bought the car they won't return my calls or text messages. Cannot be trusted. My car is missing a manual and they keep telling me that it's mailed and i haven't recieved anything. The car had some scratches which they promised to get rid off and failed to do so. More

Best Dealer ship I went to Q. Toyota, I met Frank Rendon. He is a very professional salesman. I bought a used car for my coworker and he is really happy Excellent ser I went to Q. Toyota, I met Frank Rendon. He is a very professional salesman. I bought a used car for my coworker and he is really happy Excellent service More

Worst experience ever. Do not believe a word they say. Beware. Bait and switch/lost leader. Drove two hours after multiple emails, texts and calls to confirm appointment. The last girl went as far to say s Beware. Bait and switch/lost leader. Drove two hours after multiple emails, texts and calls to confirm appointment. The last girl went as far to say she would have vehicle waiting in front when we arrived. Guess what we arrive to be told vehicle sold several days earlier meaning every single person lied. Car still listed up for sale on websites several weeks later. Dealer xxxx like this give entire industry a bad name. Have contacted better business with no results so far. Take me word and do not believe a word anyone says at this dealer. Everything completely fake/fraud. Do not even consider buying from this fraudulent dealer. You will regret! Worst dealer experience ever. Stay away at all cost. There are many fine, fair and honest dealers out there. Trying to contact Toyota to complain. More

Great Team of Workers On Thursday April 26, 2018, I returned my leased Corolla to Toyota in exchange for a 2018 leased Corolla. I met with EDDIE OLMEDO, my salesman for thi On Thursday April 26, 2018, I returned my leased Corolla to Toyota in exchange for a 2018 leased Corolla. I met with EDDIE OLMEDO, my salesman for this transaction. Mr. Olmedo was polite, friendly, experienced and knew how to deal with a customer. Mr. Olmedo worked with my figures to give me a good deal. The transaction went smoothly and both Eddie and I were happy. After 27 years as a loyal Toyota customer this was my BEST experience. Thanks to Eddie and a new financial employee, I am a very happy client!!! More

bad experience I called queensboro toyota on friday march 23 to get a quote on a sienna XLE AWD i spoke to lavendra and got a very good price for a lease so i went d I called queensboro toyota on friday march 23 to get a quote on a sienna XLE AWD i spoke to lavendra and got a very good price for a lease so i went down to the show room i spent some time there i spoke to him and he wrote the price and details on a piece of paper i called him later and asked him if tax is included he said yes so i asked him to send me a quote by email he told me he will do it before he leaves on vacation i did not get that email so i called on sunday i spoke to wilson LLiguichushca he promised me to send the quote by email before the end of the day but he didn't send it either so i called him back on monday he told me he cannot offer anymore the same price because the programs changed. the programs do not change before the end of the month so they just gave me a price which they wouldn't honor to get me to buy a car there, at the end i bought a sienna at another dealership and i paid the price which i was quoted in the first email. More

Worst service department ever Took my toyota highlander 2013 to get fixed due to a problem of some noise in the front of the vehicle and i read those parts were covered on my warra Took my toyota highlander 2013 to get fixed due to a problem of some noise in the front of the vehicle and i read those parts were covered on my warranty and when i went to fic it i was told they couldnt fix it because it was my negligence which was not because the part messed up is a part you dont touch on the vehicle im going to sue this shop so soon thell hear from my lawyers ,, please dont even go to this toyota dealer they suckkk and they will mess up your car , and ontop of that they made me pay for checking my car More