Quebedeaux Buick-GMC

Great service I took my car in for service and to my surprise. I received excellent service this was not my first time having my car serviced at quebedeaux and I mu I took my car in for service and to my surprise. I received excellent service this was not my first time having my car serviced at quebedeaux and I must say that in the past it has been questionable but they have totally redeemed themselves I was so impressed with the service I received at quebedeaux I will definitely come back even after my warranty expires they took very good care of me Brian was excellent excellent customer service representative I would highly recommend quebedeaux to everyone More

Proactive We were "hit" by a unexpected and seemingly unexplainable problem. A call to Adam and we had a "most likely" cause and a reminder on how to get Road We were "hit" by a unexpected and seemingly unexplainable problem. A call to Adam and we had a "most likely" cause and a reminder on how to get Road Services to get the car to the dealer. A few calls to Road Service and a couple of visits from a roadside servicer (delays completely unrelated to Q), and the vehicle was on its way to Q. During these couple of hours, Adam was proactive in keeping contact with us and even making sure we had an alternate contact while he was out of the office for a short time. When the vehicle was delivered, it was working "normally" with nothing having been done to it. Tests returned largely normal results and did not indicate any definitive defect. With Adam's assistance, the decision was made to address "the least normal" item which was the item Adam had predicted as the probable cause. A long road trip and a week of local driving later ... no hint of a problem. More

Trustful I have little faith and trust in this world especially in sales. Chet eased my insecurities and raised confidence in myslef. These guys helped a singl I have little faith and trust in this world especially in sales. Chet eased my insecurities and raised confidence in myslef. These guys helped a single girl get through one of the toughest purchases one makes. More

4th New GMC vehicle purchase couldn't be happier I've bought 4 new GMC cars three at Quebedeaux. All four are serviced and taken care of by Quebedeaux. A 2006 Pontiac GTO, 2009 Pontiac G8GT, 2012 T I've bought 4 new GMC cars three at Quebedeaux. All four are serviced and taken care of by Quebedeaux. A 2006 Pontiac GTO, 2009 Pontiac G8GT, 2012 Terrain and now the 2019 Acadia. I've dropped some serious coin in this place with repairs to both Pontiac vehicles and Quebedeaux was always there. My Terrain suffered a rear end collision. Fear not the Q was there as always consistently demonstrating their superior mechanical competence by fixing all kinds of vehicle repairs I threw at them. They always honor factory bulletins and recall notices from GMC. Yes I had quite a few of those over the years. From the decision to buy to the repair shop I've experienced all their services. I wouldn't trust buying a car from any dealer in Tucson but Quebedeaux. I suggest always taking advantage of the free popcorn, free coffee, and shuttle service. These are Quebedeaux's dream team members I've worked with: Don Edwards (Sales) and John Hicks (Sales), Chet Williams (sales) a great team player. Adam Hensley (service) from grease monkey to service consultant he's the man, Brian Stowell (parts) he can order anything you want, and Tim Mullen (Finance). Overall Quebedeaux is honest, competent and reliable. You couldn't ask anything more from a dealership. thanks to everyone for another fantastic car and having my back. GMC car owner for LIFE! More

Great shop! I love the people at quebedeaux. The culture is one of taking care of people and hard work. My service advisor, Adam, started there when he was 16. I love the people at quebedeaux. The culture is one of taking care of people and hard work. My service advisor, Adam, started there when he was 16. The body shop manager, Chris has 15+ years of service and Jr. the service director has been there for levee. Says a lot about a company when the management appreciate the staff and the staff appreciates the management. Never perfect but they try really hard and the customer benefits from a great culture of focused service. Love the quebedeaux crew!! More

Accommodations Plus Life has been difficult in the months since we purchased our GMC with several trips each week for doctors appointments. Mr. Hoganson made this servic Life has been difficult in the months since we purchased our GMC with several trips each week for doctors appointments. Mr. Hoganson made this service appointment easier by making sure we got to yet another medical appointment on time while our car was serviced. We appreciate the caring. More

Oil change appt. Service agent Medina was rude. Looked like he was having a bad day. I told him I had two oil changes coming when I leased the car. Actually I had to g Service agent Medina was rude. Looked like he was having a bad day. I told him I had two oil changes coming when I leased the car. Actually I had to go to Fernando. who is in charge of the salesmen to prove that I was actually promised 3 oil changes. There was no communication between sales and service dept. When I first got to the service dept. Medina told me I had already used an oil change when I first leased the car, I told him that was ridiculous. He told me that on the 2019 Buicks you only get one free oil change. I don't know why Buick is so tight on the oil changes, Honda gave us free oil changes for the lease of our 2015 Civic. I have to take the car back to get my promised oil changes. Maybe, I'll get a different more friendlier service agent the next time.. More

Less than stellar Your wash unit was broken, thus you all could only do 1/2 of my second service. I suggested taking the car to Mister wash but you couldn't do that. I Your wash unit was broken, thus you all could only do 1/2 of my second service. I suggested taking the car to Mister wash but you couldn't do that. I suggested give me $10 and I'll go to the car wash, they wouldn't do that. I could come back later, but that requires a 30 mile drive each way. So service was only 1/2 done. More

Best service ever!!! We went to 3 dealerships and ended here. Our sales representative Ervin Wilson has by far the best customer service. I would really recommend this pla We went to 3 dealerships and ended here. Our sales representative Ervin Wilson has by far the best customer service. I would really recommend this place to all my friends and family! More

No responce My wife and I went to trade in our enclave because the salesman who was helping my son get a used truck told me I should trade in the car because it w My wife and I went to trade in our enclave because the salesman who was helping my son get a used truck told me I should trade in the car because it was getting HIGH mileage. So she drove 22 miles into town (I was already there) so we could trade it in. Ken worked at getting the paperwork done then Don who was helping came to us and explained to us that as it was a Sat. that we would be contacted Mon. as soon as they could get the financing. NO RETURN CALL. Thanks Quebedeau. More