Quebedeaux Buick-GMC

I'm very happy with the deal on my new car, you have excellant people, Derrick Blackburn is an excellent salesman and went the extra mile to service my business. Frankly Derrick is so good I believe he excellant people, Derrick Blackburn is an excellent salesman and went the extra mile to service my business. Frankly Derrick is so good I believe he's under employed Richard Beals Derrick Blackburn at Quebedeaux Buick GMC More

Overall they were very non-responsive. It was a 3 day wait for an appointment and then was eventually told on Sat, after checking every day, that it would be at least Mon. before it would even be worked wait for an appointment and then was eventually told on Sat, after checking every day, that it would be at least Mon. before it would even be worked on. I was offered the option of leaving a voice mail for the service writer that would be answered on Mon. Instead I talked and complained to the manager(Jim) and he explained that there were no loaner vehicles. He did offer to help and see what could be done. He did call back as promised and said that it would be fixed by 4 PM. Lo and behold he did call shortly after 3:30 telling me the car was fixed and the cost was less the expected. Kudo's to Jim but having an appointment for a known problem (Says shift to park when it is in park) shouldn't entail over a 3 day wait and complaining to the manager to get the problem fixed. I bought my 1st car from them in 1970 and probably no more if that is normal service. More

We were very happy with the salesman we had. He was very friendly and courteous with us. He was very knowledgeable about the vehicle and the sales process. friendly and courteous with us. He was very knowledgeable about the vehicle and the sales process. More

The person whom help me at finances (Fernando Camacho)was very profesional and explain to me each paper do I have to sign,he had a good customer service very profesional and explain to me each paper do I have to sign,he had a good customer service More

Last service was not as great as normally is. I was told that my cabin air filter needed to be replaced. I replace these myself so I didn’t pay them to do it, but went to auto parts store picked up filters that my cabin air filter needed to be replaced. I replace these myself so I didn’t pay them to do it, but went to auto parts store picked up filters to replace that afternoon. I pulled out cabin air filter and it was completely white. I’m not sure why they told me it need to be replaced. I will be asking for pictures before I pay for parts to replace. The people are friendly, but I will be checking everything before I agree to having them do any service that I can do myself at home. More

They are efficient, complete the jobs effectively in a timelt manner. The courtesy vehicle is very nice. We can always count on Quebedeux to service our vehicles. timelt manner. The courtesy vehicle is very nice. We can always count on Quebedeux to service our vehicles. More

I was very pleased to share their excellent work, very precise and very concrete, explaining everything about how the sale would be, I hope they continue like this with their excellent performance precise and very concrete, explaining everything about how the sale would be, I hope they continue like this with their excellent performance More

You folks have always been fair, kind professional and courteous. This is our 3rd car/truck from you. Also the best treatment ever in service courteous. This is our 3rd car/truck from you. Also the best treatment ever in service More

Good organized company the people very friendly and professional. The facility was very clean in the lobby bathrooms and in the lounge area. They also were very informative about the whole process. Gre professional. The facility was very clean in the lobby bathrooms and in the lounge area. They also were very informative about the whole process. Great job! More