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Quebedeaux Buick-GMC

Tucson, AZ

4.4
4,187 Reviews
WHY CHOOSE QUEBEDEAUX BUICK GMC? Why should you buy from Quebedeaux Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Tucson. Visit us today to discover why we have the best reputation in the Tucson area.
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3566 E Speedway Blvd

Tucson, AZ

85716

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Showing 4,187 reviews

August 05, 2021

took my vehicle in for service and it took them 6 days for me to get it back. charged me $207 and i still have the same problem. never will i ever to there again or recommend quebeduaux. More

by CTMSPADILLA6052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Medina
Aug 16, 2021 -

Quebedeaux Buick-GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. We want to amend the situation. Best, The Quebedeaux Buick GMC Team.

August 05, 2021

Lack of communication from the service advisor. No calls for over 36 hours. I had to call them after I was told that they would call me. Every time I called no one was available, so I left messages. Very di More

by GMARITE5
Customer Service
Recommend Dealer
No
Employees Worked With
Don't have their names because I wasn't given any paper work
Aug 16, 2021 -

Quebedeaux Buick-GMC responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. We hope you can give us another chance to amend the situation.

August 04, 2021

Is grate people nice communication and Luis Navarro was a grate sales person I’ll recommend to buy a car or truck. Is my third truck in this dealership. Tnks sisco for your help More

by obed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis navarro
Aug 06, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Quebedeaux Buick GMC Team.

August 04, 2021

Horrible horrible liars...First the internet salesperson (David) was supposed to hold my vehicle when I arrived in Tucson...he did not show up and I was told it was sold to someone just before I got there. More

by whoakj2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David in Internet Sales, Erik Floor Sales
Aug 16, 2021 -

Quebedeaux Buick-GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Best, The Quebedeaux Buick GMC Team.

August 04, 2021

Service dept is not good or reliable at all. I received 3 recall notices in the mail for my 2017 GMC. I called to make an appointment 1 week in advance. Told them what it was for and they documented. Dropped More

by jim@awedirect.com
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Check in rep
Aug 16, 2021 -

Quebedeaux Buick-GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 03, 2021

This was the first time I went to the dealership Buick and they take care of the oil tires . Thank you so much Ali khoub More

by ali_tusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landyn Richardson
Aug 05, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Best, The Quebedeaux Buick GMC Team.

August 03, 2021

I do not trust them. I feel that they are not honest with their advertising. They are very aggressive. I had 3 different people contact me. More

by dennyd47
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Fiore
Aug 16, 2021 -

Quebedeaux Buick-GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Best, The Quebedeaux Buick GMC Team.

August 02, 2021

Made the car buying experience simple. Jon Hicks and everyone that took care of us at the dealership were kind and friendly as well as efficient. Anytime you need a vehicle this is the dealership. It wa More

by KERRYKENEZONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hicks assistant, Jon Hicks
Aug 04, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Quebedeaux Buick GMC Team.

August 02, 2021

Extremely long wait times, no respect for appointment times, waiting lobby has absolutely nothing for customers to make the long wait a bit more bearable very behind compared other dealerships. More

by rvarela54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Aug 16, 2021 -

Quebedeaux Buick-GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. We are sorry we missed the mark but we want to amend the situation. Best, The Quebedeaux Buick GMC Team.

August 02, 2021

They didn't offer a test drive. And when I signed my paperwork called me to pick up a 2nd key then tried to take the vehicle back stating they didn't get financing. This dealership is a joke. I would no More

by rsaucedo82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cisco Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Villamil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation. Best, The Quebedeaux Buick GMC Team.

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