Quebedeaux Buick-GMC

Tony took care of my Car. Top notch service. Tony was friendly and personable. Attended to quickly, no waiting. Tony also provided me a discount for Veterans. Thanks Tony. friendly and personable. Attended to quickly, no waiting. Tony also provided me a discount for Veterans. Thanks Tony. More

This was the second oil change on my new 2021 Canyon AT4. I was very happy with the first, but this time I was a little disappointed. I made an appointment to bring it in at 1 p.m. and did not get out the I was very happy with the first, but this time I was a little disappointed. I made an appointment to bring it in at 1 p.m. and did not get out the dealership until after 3:30 p.m. which seemed a bit excessive for an oil change and tire rotation. There were several others in the waiting room who had been waiting longer. To make matters worse, I was ten miles down the road when I noticed that my tire sensor was in error. Apparently, they did not reset it after the rotation was done. I called back in and let them know and they asked me to bring it back the next day, a 45 minute drive each way for me. The next morning, when I restarted my truck, the error message had cleared, but all of my tire pressures were low, below 32 psi. I was disappointed they the service tech had not check my tire pressures or reset the sensor after doing the rotation. Sloppy work. I know that things get backed up and quality suffers. I will give the service department another chance when my next service is due and will hopefully be pleased again. I put a lot of miles on my trucks and usually swap them out after about three years. I would love to continue my relationship with this dealership for years to come. I hope things change. Thanks for the follow-up. Dennis More

Excellent team to work with and great service. Everyone was helpful, knowledgeable and courteous. I got a great deal on two of my recent purchases was helpful, knowledgeable and courteous. I got a great deal on two of my recent purchases More

It’s a nightmare to get a call back or to even get a hold of someone. I never got a loner and was told I would. My tires were not rotated and I was told they were. I didn’t get my oil change sticker for my f of someone. I never got a loner and was told I would. My tires were not rotated and I was told they were. I didn’t get my oil change sticker for my future visit. Bad past year experience. I bought my gmc august of 2020. Please do better More

Everyone did a very good job. I had hoped to get a better Price, But was very impressed with the Quality of the Buick. The car is what made the sale. Price, But was very impressed with the Quality of the Buick. The car is what made the sale. More

Service team really helped us out of a jam. We were getting ready to send our daughter on cross country trip on a Wednesday and car acted up Monday morning. Josh in service knowing our time crunch was getting ready to send our daughter on cross country trip on a Wednesday and car acted up Monday morning. Josh in service knowing our time crunch was able to adjust schedules to allow our work to get done on Monday . She was able to leave on time Wednesday and no issues on the 2,000 mile trip! More

Great sales staff, Don in sales & Chris in finance were efficient and great to work with. I will definitely be back to work with them! efficient and great to work with. I will definitely be back to work with them! More

took my vehicle in for service and it took them 6 days for me to get it back. charged me $207 and i still have the same problem. never will i ever to there again or recommend quebeduaux. for me to get it back. charged me $207 and i still have the same problem. never will i ever to there again or recommend quebeduaux. More

Lack of communication from the service advisor. No calls for over 36 hours. I had to call them after I was told that they would call me. Every time I called no one was available, so I left messages. Very di for over 36 hours. I had to call them after I was told that they would call me. Every time I called no one was available, so I left messages. Very disappointed with this lack of follow thru. Manners don't seem to exist. More

Is grate people nice communication and Luis Navarro was a grate sales person I’ll recommend to buy a car or truck. Is my third truck in this dealership. Tnks sisco for your help grate sales person I’ll recommend to buy a car or truck. Is my third truck in this dealership. Tnks sisco for your help More