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Quality Chevrolet - Service Center

Escondido, CA

4.4
483 Reviews

483 Reviews of Quality Chevrolet - Service Center

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October 01, 2023

Fast and easy. All work was done as requested. Chris in the service department is a great guy. More

by anthonyperry1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Report | Print
Oct 04, 2023 -

Quality Chevrolet responded

Anthony, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chris does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 30, 2023

Mike Sanchez always does a great job when I bring my car in for service! Thank you and keep up the great work! More

by henshawdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez
Report | Print
Oct 03, 2023 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that Mike's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 30, 2023

Did a great job of diagnosing and repairing my Traverse. Even with the parts warehouses on strike, they managed to locate the necessary parts. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez
Report | Print
Oct 03, 2023 -

Quality Chevrolet responded

Steve, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 29, 2023

Juan Gonzalez-Service Advisor From all the years I have gone in for my truck service, Juan has been the BEST service advisor Ive met, he goes above and beyond with his customer service, communication and w More

by riveraar215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez-Service Advisor
Report | Print
Oct 02, 2023 -

Quality Chevrolet responded

Thank you for the awesome feedback! You're right, Juan is an excellent service advisor and we appreciate all he does for us! I'm very happy to hear that he has been there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2023

Good customer service, I don’t remember who helped me but he was cool and explained everything that was going to be done to my bad xxx wild cherry LT1 Camaro, thanks again More

by lsa427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Report | Print
September 28, 2023

Me gusta mucho la forma en que tratan a las personas y lo amables que son. More

by MATTYFANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Quality Chevrolet responded

Apreciamos sus amables comentarios, Matty. ¡Esperamos verle de nuevo en un cercano futuro! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2023

My service representative Mike Sanchez is outstanding. He is always on top of things and he is the first one I call when I need service or repairs. He is fast and efficient; knowledgeable with all my conc More

by pajohnsjr55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sanchez
Report | Print
Sep 29, 2023 -

Quality Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2023

Well when I started it to come home it still started. I guess that's good. More

by jimmyngin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill service writer..
Report | Print
Sep 29, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review, Jimmy! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 26, 2023

Good service and technician does their best to help diagnose problem. I will definitely go back for service. More

by gregbreen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Report | Print
Sep 27, 2023 -

Quality Chevrolet responded

Greg, thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 25, 2023

In the 5 years I have been going to Quality Chevrolet, I have always had great service with anyone I ran across and always in service! More

by johnandskeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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