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Quality Chevrolet - Service Center

Escondido, CA

4.4
633 Reviews
Call Service Center (760) 871-4005

633 Reviews of Quality Chevrolet - Service Center

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June 26, 2025

Your service rep Juan is always polite and helpful. He is always there no matter what I need More

by debadrian6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 27, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Deb! We appreciate your recognition of Juan’s excellent service at Quality Chevrolet Escondido. It's great to hear that he is always there for you. We look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 24, 2025

Our service advisors are so professional, responsive and kind. We literally drive from Cqrlsbad to Escondido for both of our cars due to the excellent service we have received. Much appreciated for all th More

by tamarspart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I apologize but I do not have the service advisors names handy
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Jun 24, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience! I appreciate your feedback about our service advisors at Quality Chevrolet Escondido. It's rewarding to know that you and your family choose to drive from Carlsbad for our dedicated service. We look forward to seeing you again for both of your cars. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 24, 2025

I had a good time, everyone was nice and helpful. They treated me well and nicely. More

by Candymarcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Penaloza
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Jun 25, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Candy! I am so glad to hear that you had a good time at Quality Chevrolet Escondido and that our team was helpful and kind. Your satisfaction means a lot to us. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 23, 2025

Great customer service. Very detailed and helpful. 10 out of 10 will be recommending to my family and friends. More

by jocelyncastro2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Snodgrass
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Jun 24, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback, Jocelyn! We’re thrilled to hear you had a great experience at Quality Chevrolet Escondido and found our customer service helpful and detailed. Your recommendation means a lot to us, and we look forward to serving your family and friends in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 23, 2025

$179 for an oil change way too much! ! service person was not willing to contact service contrac department, so I had to pay cash More

by MRMISAEL1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Alex
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Jun 24, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I understand that the cost of the oil change may not have met your expectations, and we appreciate you bringing this to our attention. At Quality Chevrolet Escondido, we strive to provide transparent pricing and quality service. If you have any further concerns or would like to discuss this matter, please don't hesitate to reach out to me directly. We value your input and hope to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 22, 2025

Good service and quality take care all the customer with any questions and concerns and free car wash More

by monroy745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2025 -

Quality Chevrolet responded

Thank you for the wonderful feedback! I'm thrilled to hear that you had a great experience with us at Quality Chevrolet Escondido. Our team is dedicated to providing excellent service and addressing all customer concerns. We appreciate your support and hope to see you again soon for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 22, 2025

I always enjoy going to the dealership not for the cost (obviously) but because everyone is nice and respectful. Bill my guy is fun, down to earth and a good listener. Quality Chevy lives up to their name. More

by amyjojo30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill M (service)
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Jun 22, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Amy! I'm thrilled to hear that you enjoy visiting Quality Chevrolet Escondido and appreciate the kindness and respect shown by our team. It's great to know that Bill has made your experience enjoyable with his fun and attentive approach. We look forward to welcoming you back next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 22, 2025

Great service and friendly staff. Clean facilities and reasonably priced. I will return in the future. More

by lewissingleterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2025 -

Quality Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience at Quality Chevrolet Escondido. Our team is dedicated to providing great service, and we appreciate your feedback about our clean facilities and pricing. We look forward to seeing you again in the future! Lewis Singleterry III, General Manager Lewiss@QualityChevy.com

June 22, 2025

Tire was not rotated per the service. Kathleen called the shop and they confirmed that they did. I had to show the director how i knew it wasn't worth details and then they took care of i More

by sharif.faruque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathleen
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Jun 23, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Sharif. We appreciate your feedback regarding the tire rotation service at Quality Chevrolet Escondido. I understand how important trust is in these situations and am glad to hear that the issue was ultimately resolved. We strive for transparency and high standards in our services, so please feel free to reach out to me directly if you have any further concerns. Thank you for giving us the opportunity to address this matter. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 21, 2025

Prompt and professional The service was prompt and professional and very courteous, friendly and kind. More

by Roxanne
Recommend Dealer
Yes
Employees Worked With
Bill
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Jun 21, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Roxanne! We appreciate your kind words about our prompt and professional service. At Quality Chevrolet Escondido, our team strives to provide a courteous and friendly experience for all our customers. We look forward to welcoming you back soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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