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Quality Chevrolet - Service Center

Escondido, CA

4.3
572 Reviews
Call Service Center (760) 871-4005

572 Reviews of Quality Chevrolet - Service Center

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December 15, 2024

I got exactly what I need done, customer service was great, super nice people. I was treated better here then other places More

by garcia.genesis73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person who helped me.
Report | Print
Dec 17, 2024 -

Quality Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you received exactly what you needed and had a positive experience with our team at Quality Chevrolet Escondido. We pride ourselves on our customer service and are glad that you felt well-treated. I look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 14, 2024

Quincy was rad. Great work all around. Thanks Quality. I need to make it to 15 words. More

by mikula.eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quincy
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Dec 16, 2024 -

Quality Chevrolet responded

Thank you so much for your kind words! I appreciate your support at Quality Chevrolet Escondido. I'm thrilled Quincy could assist you. Please visit us again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2024

Pleasant environment and no hassle service. Work is finished on time and left car in clean condition. More

by darronl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Dec 16, 2024 -

Quality Chevrolet responded

Thank you so much for your review. I'm thrilled to hear that you had a pleasant experience and found our service hassle-free. At Quality Chevrolet Escondido, I strive for timely and thorough work, leaving your car in great condition. I look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2024

Service writer Bill S. Was great. Got my 2024 Tahoe in and done the same day. 2 recalls & oil change More

by dgray3011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel Service writer
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us! I'm thrilled to hear that Bill was able to assist you promptly with your 2024 Tahoe. It’s always our goal at Quality Chevrolet Escondido to provide efficient and top-notch service. I look forward to welcoming you back for any future needs. Safe driving! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2024

Couldn’t have been treated better or more efficiently. Alina and Patrick were terrific. They made it seamless. I’ll buy from them again 😎👍 More

by SOLARDOG
Recommend Dealer
Yes
Employees Worked With
Alina. Patrick
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that Alina and Patrick provided you with an efficient and seamless experience at Quality Chevrolet Escondido. I look forward to welcoming you back for your next purchase. 😎👍 Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 12, 2024

I don’t trust this dealership to be honest and straightforward. From day one in 2018 there have been one lie after another. More

by tldiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Kenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns about trust and honesty, and I appreciate your feedback. At Quality Chevrolet Escondido, I strive to provide transparency and integrity in all our dealings. If you're open to discussing this further, please feel free to reach out to me directly. I'm here to help and hopefully improve your perspective. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 12, 2024

Service was quick and done well. Waiting area was very clean and comfortable. Great areas for working while waiting. More

by KEVIN.IRELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you so much for your kind words and for giving us a 5-star review. I'm thrilled to hear that you appreciated our quick service and comfortable waiting area. I look forward to welcoming you back at Quality Chevrolet Escondido for your future visits! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 09, 2024

I had the pleasure of having Alex as my advisor for the last 2 visits and he was great both times! Thank you Alex for being great!!! See ya on the next visit! More

by pgervasoni1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in the Service Department
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear about your positive experience with Alex during your visits to Quality Chevrolet Escondido. I'll be sure to pass along your appreciation to him. I look forward to seeing you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 08, 2024

Friendly with a very convenient location. Nice facility easy to wait for your car to be serviced. More

by pkat300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you so much for your positive review! I'm delighted to hear that you found our location convenient and our facilities accommodating while waiting for your car to be serviced. I hope to welcome you back to Quality Chevrolet Escondido in the future. Please feel free to share your experience with others! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 07, 2024

My service advisor Juan was great. He was professional, courteous and attentive. I received my car when it was promised. More

by beltran091387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I'm thrilled to hear that Juan provided you with professional, courteous, and attentive service. I aim to deliver quality service at Quality Chevrolet Escondido and I am glad that we met your expectations. I look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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