572 Reviews of Quality Chevrolet - Service Center
Excellent service from Josh. He is thorough and works to ensure top quality service is recommended and provided. He is thorough and works to ensure top quality service is recommended and provided. More
I was provided with excellent service. I would definitely have my Camaro serviced at Quality Chevy again. I would definitely have my Camaro serviced at Quality Chevy again. More
I had called about a warning sign on my car (service brake monitor system) and said they would check while rotating tires. Juan told me that's normal to get that message when part is touching pads and t brake monitor system) and said they would check while rotating tires. Juan told me that's normal to get that message when part is touching pads and they probably need replaced. I explained only 22000 miles seems low when 30-70,000 is usually time frame. He made me feel like no that's not true. After service paper came back pads in green error message still showing and saying replace pads but tech said they were good at 12mm. Juan then said we'll they aren't really good at that I would need to bring in another day and it would be 250 brake inspection. Sounds crazy the monitor system is saying g it needs service like it's messed up but I would have to pay. I wasn't happy when I left still no answer about this message and wondering do I need to go to a other dealership to have checked where I can get clarification and not be charged as this car is a year old. More
The attendant, Kathleen (? ) is highly knowledgeable and nice to work with, she’s friendly and polite ) is highly knowledgeable and nice to work with, she’s friendly and polite More
The service was great. In and quickly even though it was obvious they were very busy. The lifetime oil change is an amazing benefit. In and quickly even though it was obvious they were very busy. The lifetime oil change is an amazing benefit. More
It's a great location other option is Temecula. Jose the sales representative is great to work with. Service center is decent. Waited 2 hrs for a scheduled appointment for an oil change. Wish they Jose the sales representative is great to work with. Service center is decent. Waited 2 hrs for a scheduled appointment for an oil change. Wish they kept me updated on a time frame when arriving and intermittently while waiting! More
People were pleasant however it was marked that I needed new windshield wipers. I had just replaced the windshield wipers. They were brand new so the inspector or mechanic evidently didn’t even look at my w new windshield wipers. I had just replaced the windshield wipers. They were brand new so the inspector or mechanic evidently didn’t even look at my windshield wipers or he would’ve known they were brand new. I did not like that. More
Everyone was friendly and extremely helpful. From the initial call to make an appointment, to the reminder texts, to the pick up of my car. I dropped off my car on a Friday and they estimated th From the initial call to make an appointment, to the reminder texts, to the pick up of my car. I dropped off my car on a Friday and they estimated the ready date for Tuesday. It was ready the same day! More
Service Advisor (Alex) was available at appointment time. Vehicle taken to service bay and returned to me within 45 minutes. Excellent service response and quality of care for my vehicle. Minimal disrupti Vehicle taken to service bay and returned to me within 45 minutes. Excellent service response and quality of care for my vehicle. Minimal disruption to my day. More
I was charged 300 for c8 oil change. Last time I paid about $225 in Carlsbad. Current price on carlsbad is $250. Thought eggs and chevys were cheaper in the country they also quoted $100 Last time I paid about $225 in Carlsbad. Current price on carlsbad is $250. Thought eggs and chevys were cheaper in the country they also quoted $1000 over Carlsbad for trans service. It’s a Chevy ! Price transparency. Guess I’m going to Carlsbad from now on. Dealers should be ashamed of their service margins. More