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Quality Chevrolet - Service Center

Escondido, CA

4.4
483 Reviews

483 Reviews of Quality Chevrolet - Service Center

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June 22, 2024

Knowledgeable staff who are able to address all question's presented. Parts Dept was able to track down specialty hardware without issue. Highly recommended. More

by rogerp.234947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Quality Chevrolet responded

Thank you for the wonderful review, roger! We are thrilled to hear about your positive experience with our knowledgeable staff and Parts Department at Quality Chevrolet Escondido. We strive to provide excellent service, and we're glad we could assist you effectively. We appreciate your recommendation and look forward to welcoming you back in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 20, 2024

Bill Smiegel is “my guy! ” He’s honest, detail-oriented, friendly and I trust his recommendations. More

by VIRGINIAEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smiegel
Report | Print
Jun 21, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido and for sharing your positive experience with Bill! We appreciate your kind words about his honesty, attention to detail, and friendly service. We look forward to seeing you again for your future automotive needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 20, 2024

The stuff is friendly and kind. I didn’t way too long for my truck service 🌷 More

by mgutierrez9766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your truck service! We appreciate your kind words about our friendly staff and efficient service. We value your feedback and look forward to assisting you again in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 18, 2024

Difficult time diagnosing the problem. Drivers side door knick, missing parts, used key fob after giving them a new one to program More

by DMAEST1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger
Report | Print
Jun 20, 2024 -

Quality Chevrolet responded

Thank you for your feedback. We understand your concerns regarding the diagnostic issues, door knick, missing parts, and key fob situation. Please reach out to me directly so we can address these concerns and work towards a resolution. We strive to maintain high standards at Quality Chevrolet Escondido and appreciate your feedback. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 17, 2024

Joshua went above and beyond to ensure an amazing experience for us. We had a slight delay with my car's repair but Joshua made sure to rectify any issues and was a complete professional throughout t More

by jcslasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Jun 19, 2024 -

Quality Chevrolet responded

Thank you for the wonderful review, Joshua truly goes the extra mile for our customers! We're delighted to hear that he provided exceptional service and took great care of you during your car repair. We appreciate your kind words and look forward to welcoming you back to Quality Chevrolet Escondido in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 16, 2024

My 18 year old son took my Tahoe in for a recall and the team was very kind to him and made the process super simple. They called when vehicle was ready and it was very seamless. Thank you! Lisa and Cam More

by papayabeach001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido! I appreciate your positive feedback and look forward to assisting you with any future vehicle needs. See you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 14, 2024

Very happy with the quality of the speed of the service. They also answered all my questions. More

by RATHOMYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Quality Chevrolet responded

Thank you for the positive feedback on the speed of our service and for mentioning that we addressed all your questions! We appreciate your review and look forward to assisting you again at Quality Chevrolet Escondido! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 10, 2024

All four jobs were done in a single day without delay. Thank you Bill S. More

by frankjesteban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill S.
Report | Print
Jun 13, 2024 -

Quality Chevrolet responded

Thank you for your positive review! I am delighted to hear that all your jobs were completed efficiently in a single day. Bill and the team at Quality Chevrolet Escondido are dedicated to providing timely and top-notch service. I appreciate your feedback and look forward to assisting you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 10, 2024

Every thing when fine, Happy all around. Truck in running great. I will be back. More

by matorretto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido for your truck needs! I am delighted to hear that everything went well, and your truck is running great. I appreciate your support and look forward to welcoming you back in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 09, 2024

Excellent service. On time. Courteous and helpful. Clean environment as well as overall good service More

by nevets0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill (NY)
Report | Print
Jun 11, 2024 -

Quality Chevrolet responded

Thank you for your kind words about your experience at Quality Chevrolet Escondido. We are delighted to hear that you found our service excellent and our team courteous and helpful. Providing a clean environment and good service is always our priority. We appreciate your feedback and look forward to serving you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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