Quality Chevrolet

I received great service from Bill and the Service Department. Bill immediately recognized the problem, set me up with Service and kept me advised of the progress. My car was repaired within a day! Department. Bill immediately recognized the problem, set me up with Service and kept me advised of the progress. My car was repaired within a day! Very nice! More

Good communication throughout the process and listened and met the needs of the buyer. A++ and met the needs of the buyer. A++ More

Easy scheduling, friendly customer service, decent wait time and clean waiting area with free coffee time and clean waiting area with free coffee More

Link and Junior worked with us to get a good deal for our truck. I thought everyone was very nice and professional. The benefits this dealership offers such as the 8 year unlimited mile powertrain warranty a truck. I thought everyone was very nice and professional. The benefits this dealership offers such as the 8 year unlimited mile powertrain warranty and lifetime maintenance is unmatched. More

Bill in the Service Department is great to work with. He always makes sure my truck is well-maintained. Recently, a tech traced an annoying buzzing noise to a damaged transmission heat shield. Once re He always makes sure my truck is well-maintained. Recently, a tech traced an annoying buzzing noise to a damaged transmission heat shield. Once replaced, the noise was gone. I'll only take my truck to Quality Chevrolet for any service it needs. More

Link was awesome! He helped us get the deal and truck we wanted. Excellent service! He helped us get the deal and truck we wanted. Excellent service! More

Great service, great value, with great people. Sales man Link is awesome! Sales Manager JR also amazing! Explain everything with in depth detail. Sales man Link is awesome! Sales Manager JR also amazing! Explain everything with in depth detail. More

Bill has always been awesome to work with, the consummate professional. Joe runs a great ship, both in sales and service. professional. Joe runs a great ship, both in sales and service. More

Our sales person, Mikhail was fantastic. We appreciated his knowledge of the vehicle and he approached showing of the car with honesty, integrity, knowledge, and a calm demeanor that made it We appreciated his knowledge of the vehicle and he approached showing of the car with honesty, integrity, knowledge, and a calm demeanor that made it easy to consider pros and cons of the car. The price discussion was tense and typical of a dealership experience. The dealer had the opportunity of 5 stars, but the approach of the price negotiation brought the rating down to average. Two issues - 1. The advertised price on the website was presented as out the door pricing, but the sticker had $3k of dealer secondary dealer add-ons that were presented at the point of price negotiation. The dealer implied the add-ons were an expected and mandatory part of the car sale. I found this to be disingenuous. The car should have been advertised with the add-ons on the website if the expectation is pricing must include these add-on features. The add-ons in question are: a. Nanocure protection, anti-theft etching, and door guards. 2. The price negotiator presented the numbers with the 3 add-ons as part of the price build up of the car whereas the extended warranty was presented as a set of options outside of the price build up - different area of the pricing worksheet. When I asked if the Nanocure had already been applied upon delivery, the sales negotiatir responded with a non direct answer leaving me with an impression that it was applied upon delivery and the 3 add-ons were a requirement to buy the car. Later after the sale, a follow up w the same negotiator (on unrelated matters) on when the nanocure was applied confirmed that it was actually applied upon the sale of the vehicle. The net is that I believe I did have the option to decline the add-ons as a condition of purchase, but wasn’t presented with a clear choice. The presentation of the extended warranty was an example of a clear choice. When I declined the protection it was immediately removed from the price. However, the presentation of the addons made it appear that these were required to buy the car which is why I am feeling the approach is disingenuous. I believe the dealer should have either disclosed the addons on the website as required parts of the price or presented the addons as options to be considered and opted out like the extended warranty. The experience More

Imran was awesome to work with. He was very friendly and never made us feel pressured. Helped us get the process of buying the car quickly. He was very friendly and never made us feel pressured. Helped us get the process of buying the car quickly. More