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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,190 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,190 reviews

August 02, 2025

Bill Smigiel is great to work with. Very knowledgable and has my best interest in mind when discussing service on my truck. More

by glenn95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Smigiel, John Perez
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Aug 03, 2025 -

Quality Chevrolet responded

Thank you for your fantastic review, Glenn! I appreciate your kind words about Bill and am so happy to hear that he provided you with knowledgeable and attentive service regarding your truck. At Quality Chevrolet Escondido, we always strive to prioritize our customers' best interests. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 02, 2025

The service was terrible. My car was returned with something loose. They kept it double the time. The communication was poor. The car was retuned on empty. There was scratc More

by ashley.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
We worked with AJ
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Aug 04, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience, Ashley. I understand your concerns about the extended service time, condition of your vehicle upon return, and communication throughout the process. At Quality Chevrolet Escondido, we aim to handle every vehicle with care and keep our customers informed, and your feedback helps us see how this experience shaped your perspective. If you'd like to talk more about your visit, please feel free to reach out to me directly. Your trust matters to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 02, 2025

My car was returned super dirty and no curasy wash after keeping my car for almost 2 weeks. More

by vigils210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
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Aug 04, 2025 -

Quality Chevrolet responded

Thank you for sharing this. I understand your disappointment about the condition of your car upon return and the length of time it was in service. At Quality Chevrolet Escondido, we aim to return every vehicle clean and in great shape, and your feedback helps us see how this experience shaped your perspective. If you'd like to talk more about your experience, please feel free to contact me directly. Your input is valued. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 01, 2025

I always get fast and friendly service and there’s never pressure to do extra work More

by tamarahoffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2025 -

Quality Chevrolet responded

Thank you for your positive feedback, Tamara! I appreciate your kind words about the fast and friendly service at Quality Chevrolet Escondido and am glad to hear that you feel no pressure for extra work; your comfort is important to us. We look forward to serving you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 01, 2025

Went in for oil change. Once done my car started smoking from mufflers every time it was turned on. Had to go back the next day to get it checked out and fixed. More

by raorozco42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria/ 5 star service. She was great!
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Aug 03, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand how concerning it can be when issues arise after service. At Quality Chevrolet Escondido, we strive to maintain high standards, and your feedback is appreciated. Please feel free to reach out to me directly so we can discuss your concerns further. We're here to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 01, 2025

Joshua was extremely helpful and he helps me with all my questions. Joshua was extremely helpful and he helps me with all my questions. Quality Chevrolet has a really good customer service. More

by cheras23
Recommend Dealer
Yes
Employees Worked With
Joshua Snodgrass
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Aug 01, 2025 -

Quality Chevrolet responded

Thank you for your feedback! I'm glad that you found our customer service at Quality Chevrolet Escondido to be exceptional, and that Joshua was able to assist you with all your questions. We appreciate your support and look forward to helping you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 01, 2025

Excellent, and courteous service, they take the time to explain, and find the best deals for their customers More

by islamibrahim1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I appreciate your kind words about our excellent and courteous service at Quality Chevrolet Escondido. It's great to hear that our team took the time to explain and help you find the best deals. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 01, 2025

Excellent service and answered all my questions about the car and promotional rebates and interest rates . More

by vince34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Carr
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Aug 01, 2025 -

Quality Chevrolet responded

Thank you, Vince! It's great to hear you received excellent service and that all your questions regarding the car, promotional rebates, and interest rates were answered. We appreciate your feedback and look forward to assisting you again at Quality Chevrolet Escondido. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 01, 2025

Was met at the door with a salesman that remembered me from months earlier; pretty amazing. The service was completed in the time estimated. Very good, friendly service More

by rangerat26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Quality Chevrolet responded

Thank you for your review! I am happy that our team remembered you and provided friendly service during your visit to Quality Chevrolet Escondido. It's great to know that your service was completed on time and met your expectations. We look forward to seeing you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 01, 2025

Everyone was so helpful and walked me through the whole process smoothly. Great communication skills. More

by laratoma32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Quality Chevrolet responded

Thank you for your review! I appreciate your feedback about our team at Quality Chevrolet Escondido. I'm glad that you found our communication helpful and that we made the process smooth for you. We look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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