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Quality Chevrolet

Escondido, CA

4.5
2,285 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,285 reviews

September 07, 2025

Excellent work - too expensive. Successfully set up an appointment, but appointment was too far in the future - so I reset the oil change indicator to stop the annoying chime every More

by vettemeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill S.
Sep 08, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback about the scheduling of your appointment and the pricing at Quality Chevrolet Escondido. Your insight is valuable, and we are committed to providing quality service that meets our clients' expectations. If you have any further concerns or need assistance, please feel free to reach out. We hope to serve you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 06, 2025

Called for 2 days rang a long time no answer. Finally, someone answered, then i got disconnected, called back, pand rang a long time again. Finally someone answered and was able to make appointm More

by tripjetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the communication difficulties you encountered when trying to reach Quality Chevrolet, as well as the service time for your oil change. It's important to us that our customers receive prompt assistance and top-notch service. If you have any further concerns or if there's anything we can do to improve your experience, please do not hesitate to contact me. I value your input and hope to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 06, 2025

Juan in service was excellent in getting warranty work done on my truck. Great job!! More

by rlschell67
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 06, 2025 -

Quality Chevrolet responded

Thank you for your review! I am glad to hear that Juan provided excellent service while helping with the warranty work on your truck. At Quality Chevrolet Escondido, we strive for high-quality service, and we appreciate your feedback. We look forward to assisting you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 05, 2025

Me atendieron bien muy respetuosos y amables y ala hora que me dijeron me entregaron el carro More

by guillebal25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2025 -

Quality Chevrolet responded

¡Gracias por tu reseña, Guille! Me alegra saber que tu experiencia en Quality Chevrolet Escondido fue positiva y que recibiste un excelente servicio. Esperamos poder atenderte pronto. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 05, 2025

Great staff and great service; however I don’t understand why an oil change takes 3 hours. Other than that great customer service. More

by fabricio_campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Quality Chevrolet responded

Thank you, Fabricio. I appreciate your feedback about our staff and customer service. We understand your concern regarding the oil change duration and are continuously working to improve our service efficiency at Quality Chevrolet Escondido. We hope to see you again for your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 05, 2025

Poor experience. Paid $800 for front brake pads that lasted 1 month. They told me it was my driving. Not true, first set lasted 50,000 miles. They ended up replacing More

by barnettjohnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria, Fernando
Sep 08, 2025 -

Quality Chevrolet responded

Thank you for sharing your feedback, John. I understand your concerns regarding the brake pads and the experience you had with us at Quality Chevrolet Escondido. It’s important to us that our customers feel satisfied with our services. I appreciate your comments and encourage you to contact me directly so we can discuss this further. Your feedback helps us maintain our standards and improve. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 04, 2025

The service writer I had was rude. Said the bare minimum to me. Over the phone I requested that my remote start be looked at because ever since my transmission was replaced by you, it More

by amydrio30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Sep 05, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Amy. I understand your concerns about the service writer’s communication and the issue with your remote start following the transmission replacement. I appreciate you bringing this to our attention. Please feel free to reach out to me directly at Quality Chevrolet Escondido so we can discuss this matter and ensure your remote start is properly addressed. Your satisfaction is important to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 04, 2025

Great working with Roman, he is a great person to work with and will for sure buy again from him More

by hasansuleiman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
Sep 04, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Hasan! I appreciate your feedback and am glad to hear you had a great experience working with Roman at Quality Chevrolet Escondido. We look forward to welcoming you back for your next purchase. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 04, 2025

I have been dealing with Quality Chevrolet and Ed Carr for nearly 30 years. At this point in my life as a single senior, it is a comfort to know I have a true family at Quality Chevrolet. From parts to se More

by Susan Schaefer
Recommend Dealer
Yes
Employees Worked With
Ed Carr, Richard (number cruncher),
Sep 04, 2025 -

Quality Chevrolet responded

Thank you so much, Susan! I appreciate your loyalty over the years and am glad to hear that Ed and the Quality Chevrolet Escondido team have made your experience a positive one. It’s great to know that you feel like part of our family. We look forward to helping you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 03, 2025

The easiest purchase I have ever had, fast organized and pleasant. Daniel Lopez, our salesperson was excellent! More

by joerelyea17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Lopez and Genasys were excellent
Sep 04, 2025 -

Quality Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that your experience at Quality Chevrolet Escondido was the easiest purchase you've ever had. It's wonderful to know that Daniel provided excellent service during your visit. I appreciate your kind words, and we look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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