Quality Chevrolet

I want to express my gratitude to AJ, the service desk, and the service manager for their exceptional support. A special shout-out goes to AJ for his dedication and for patiently addressing all my calls an and the service manager for their exceptional support. A special shout-out goes to AJ for his dedication and for patiently addressing all my calls and visits, which were quite frequent. When purchasing a new car, you anticipate a seamless experience, but I encountered a few issues. After having the seat cover replaced, my only remaining concern is that the molded plastic cover, which conceals the seat frame when you open the door, wasn't installed correctly. This cover features four guide stakes and two spring clips on top, and I was able to reinstall it correctly myself rather than bringing my truck back in. As an FSE for a biochemistry robotic company, I understand the importance of ensuring that all covers and hardware are installed properly; loose hardware is simply not an option for us. It's a standard we uphold diligently to avoid any return service visits. My primary concern is ensuring that all work is completed to the highest standards. More

Great customer service. Staff is very helpful and professional. Ed Carr knows what we need and works well with our needs. We enjoy working with him. Staff is very helpful and professional. Ed Carr knows what we need and works well with our needs. We enjoy working with him. More

Awesome service by Yadhira, she patiently listened to our car needs and provided us the best deal car needs and provided us the best deal More

Service was done as promised and at a reasonable time provided they had to wait 4 days for parts. Juan also took care of recalls. Loner vesicle would have been helpful since truck was needed for a week. provided they had to wait 4 days for parts. Juan also took care of recalls. Loner vesicle would have been helpful since truck was needed for a week. I have a handful of nagging other issues with truck that I’d like to be addressed in near future. ( drivers seat clicks/ slides when turning, adhesive is oozing from two piece hood, brakes squeak every morning, steering wheel squeaks on cold mornings, drivers window makes noises intermittently, suspension squeaks.) More

Mikail, my salesperson, was very knowledgeable and personable. I had a great buying experience. I would buy a vehicle there again. personable. I had a great buying experience. I would buy a vehicle there again. More

Upon my arrival I was greeted right away even though there were several vehicles in line for services. My appointment was at 0800, service rep confirmed appointment. I asked if I could get a shuttle ri there were several vehicles in line for services. My appointment was at 0800, service rep confirmed appointment. I asked if I could get a shuttle ride down the street to grab something to eat while I waited. Shuttle dropped me off and received a call at 0930 that services where complete. Overall staff was great and good on time. I was expecting to be there longer. I also want to thank Maria. I had mentioned to her that there was some unknown residue on paint. She informed me that she would have service department take a look at it. When I picked up my truck all the residue was gone, cleaned up. Awesome. Thank you for great service. Also thank you to the service rep that was in charge of the in process when you pull in to check in your vehicle. I didn't get his name. Very attentive. offered me water and guided me to Maria. He looked like he had a lot going on with all the vehicles yet looked calm and friendly. More

Quick & easy My overall experience was excellent, everything went smoothly and exceeded my expectations. everything went smoothly and exceeded my expectations. More

Thank you, Maria, Thank you, thank you, thank you, thank you, thank you, Maria. Me. you, thank you, Maria. Me. More

We have bought 3 cars from this dealership. The staff is friendly and knowledgeable, no pressure on sales, the purchase experience is quick and informative. Edson was our salesman this time a The staff is friendly and knowledgeable, no pressure on sales, the purchase experience is quick and informative. Edson was our salesman this time and he was professional and kind. We will always purchase our Chevy's through Quality. More

I love this dealership. I hate all of the survey requests. I have shared my opinion twice on this visit already. I hate all of the survey requests. I have shared my opinion twice on this visit already. More