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Quality Chevrolet

Escondido, CA

Overview
Reviews
4.6
1,107 Reviews
Call Dealership (760) 871-4005

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,107 reviews

November 03, 2023

My last visit for oil change I was told that I would be there for 90 minutes and was out in an hour! Bravo! More

by jdcswims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
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Nov 03, 2023 -

Quality Chevrolet responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Quality Chevrolet Escondido, we value our customers and we look forward to seeing you on your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 03, 2023

I always get great service. Bill, my service writer, always makes me feel like I'm the only customer in for service. He gives me a fair estimate and walks me through all of wh More

by ajlio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Tores, my sales person, Scott Holtz
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Nov 06, 2023 -

Quality Chevrolet responded

Thank you for the awesome feedback! You're right, Bill is an excellent service writer and we appreciate all he does for us! I'm very happy to hear that he has been there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 02, 2023

Good followthrough with extended warranty insurance provider, who misunderstood what part was being replaced and initially declined to cover the repair. More

by firstgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
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Nov 03, 2023 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 02, 2023

Great dealership. Salesman Kenny was very helpful and I enjoyed working with him. John the finance guy was very helpful also. I would recommend this dealership to a More

by Sudikorth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Moreno & John Latta
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Nov 03, 2023 -

Quality Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Quality Chevrolet Escondido. Please feel free to contact us if you have any questions on your new purchase. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 02, 2023

Excellent work thanks my truck feels like new 100 % warranty work 5 ⭐ thanks again ⭐⭐⭐⭐⭐ thanks More

by SEBASKAROL0277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catarine
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Nov 03, 2023 -

Quality Chevrolet responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Quality Chevrolet Escondido, we value our customers and we look forward to seeing you down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 02, 2023

Friendly no pressure hassle-free buying experience. We were able to get a fair trade-in and purchase price. Our sales person Link Dixon gave exceptional customer service. More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Link Dixon
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Nov 03, 2023 -

Quality Chevrolet responded

Congratulations on your new vehicle, Rich. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Link was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 01, 2023

It was easy to get my car towed and my tire changed in a timely manner. More

by DEBRA.KERRIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Report | Print
Nov 03, 2023 -

Quality Chevrolet responded

Hi Debra, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Quality Chevrolet Escondido. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 01, 2023

Roman was very helpful, but I have had issues with the deceiving Intallation advertising. First I was told that Chevrolet will do the installation, then that Chevrolet actually only pays 1000$ with no opt More

by cb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Junior Bernal
Report | Print
Nov 03, 2023 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 01, 2023

Fast and dependable service managers and technicians. I get my oil changes here every 4 months without fail. More

by philjohnson0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Report | Print
Nov 03, 2023 -

Quality Chevrolet responded

Phil, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 01, 2023

Everyone at this dealership was extremely helpful and welcoming. We got a very good deal with them. More

by carolineaugustines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures
Report | Print
Nov 03, 2023 -

Quality Chevrolet responded

Caroline, thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and I am pleased to hear that our team provided a welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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