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Quality Chevrolet

Escondido, CA

4.5
1,768 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,768 reviews

September 17, 2024

Dropped my car off for service and 3 days later it had still had not been touched. This is unacceptable especially when I'm paying for a rental. I dropped it on Wednesday and ended up picking it up on Sat More

by jmh.vctr
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
Sep 19, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay in servicing your vehicle. It's important to me that our customers receive timely service, especially when rental costs are involved. I appreciate your feedback and will use it to improve our processes. If you'd like to discuss this further, please feel free to reach out to Quality Chevrolet Escondido directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2024

Usually a great experience. Last time they made me sit around for 30-40 minutes after truck was done. They were too busy More

by james@freedomsec.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate your loyalty to Quality Chevrolet Escondido and understand that your last experience did not meet our usual standards. Your concerns about the wait time after your truck was ready are important to me, and I am continuously working to improve efficiency during busy times. Please feel free to reach out to me directly with any further concerns. I look forward to serving you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2024

My husband negotiated a great lease deal on a Blazer EV at another dealership. Somehow he ended up at the Quality Chevrolet in Escondido instead and Jose was in the parking lot. He called his manager over More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Teddy Hernandez
Sep 19, 2024 -

Quality Chevrolet responded

Thank you, Jessica, for your thoughtful review! We're thrilled to hear that you and your husband were able to secure a great lease deal on the Blazer EV at Quality Chevrolet Escondido. It's fantastic to know that Jose, along with his manager, went the extra mile to assist you, and we're glad that your son had a fun experience too! We appreciate your feedback on the trade-in process, as we're always striving for improvement. Thank you for recommending us, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 16, 2024

Service adviser was excellent, very kind and attentive to our needs. will definitely return to dealership More

by japal777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA SNODGRASS
Sep 18, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that our service advisor provided you with excellent support and attentiveness. At Quality Chevrolet Escondido, I strive to meet our customers' needs and I look forward to welcoming you back soon. If you have any questions or need assistance in the future, please don't hesitate to reach out! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 15, 2024

Ed was great to work with. Easy deal to make. Would buy with him again. More

by GTDENNY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr
Sep 17, 2024 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Ed made your experience at Quality Chevrolet Escondido easy and enjoyable. We appreciate your support and look forward to helping you again in the future. Don't hesitate to reach out when you're ready for your next vehicle! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 15, 2024

Teddy was awesome. We knew what we wanted and we were in and out in 3 hours. More

by bkraft0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Teddy provided you with an excellent experience and that you were able to find exactly what you wanted at Quality Chevrolet Escondido. We appreciate your feedback and hope to see you again soon for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 14, 2024

Window regulator broken: - $215 to remove a door panel which takes 15 minutes to someone who does it for the first time? - $180 for a regulator (when it costs $45 online). - $450 estimated for the work More

by gerald13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It's not the employee, it's the process.
Sep 16, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns regarding the pricing for the window regulator repair. At Quality Chevrolet Escondido, I strive to provide competitive pricing and quality service. I appreciate your feedback and would like to encourage you to contact me directly to discuss your experience further. Your satisfaction is important to me, and I want to ensure we address your concerns appropriately. Thank you for bringing this to my attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 13, 2024

Father helped me by taking truck in. He was scammed into paying for additional services that were not requested or required, costing an additional $600.00. More

by jscorwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Gonzales
Sep 16, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand that the additional services your father was charged for were unexpected and not requested. I appreciate your feedback, as it helps us to better serve our customers. Please feel free to reach out to me directly at Quality Chevrolet Escondido so we can discuss this matter further and work towards a solution. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 13, 2024

They got me in and back on the road in good time. I’ve always had good service there. More

by defelbab
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at Quality Chevrolet Escondido and that we got you back on the road quickly. I appreciate your trust in our service and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 12, 2024

I love that Maria is back! She has always taken care of our Chevy vehicles. Great service! More

by marchavez92069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria is our service person, she’s perfect
Sep 13, 2024 -

Quality Chevrolet responded

Thank you so much for your wonderful review! I'm thrilled to hear that you love having Maria back at Quality Chevrolet Escondido. She truly goes above and beyond to care for our customers and their Chevy vehicles. I appreciate your kind words and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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