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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

November 05, 2023

They kept my vehicle to long didn’t fix my problem even with warranty for Pryor repairs arrogant staff $1080 dollars for unsatisfactory repairs supervisor was of no help exactly why I don’t like dealership More

by lizjoeseitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Gonzalez,Fernando@Qualitychevy. Com
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Nov 07, 2023 -

Quality Chevrolet responded

Hello, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 05, 2023

Very professional and extremely quality work Car was treated with care Respectfully treated very satisfied More

by slkcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Quality Chevrolet responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Quality Chevrolet Escondido. If there is anything more that I can do, please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 05, 2023

The staff here is very professional and helpful. From sales to service department everyone we have dealt with has been great More

by carlos.low1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr
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Nov 07, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review, Carlos! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 04, 2023

Really like the lifetime oil change program and nice customer service go to Rogelio Hernadez. Very low rating for management team, since they don't even show they are part of the team to say Hello to t More

by MPHAMCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez
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Nov 06, 2023 -

Quality Chevrolet responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 04, 2023

Very attentive to my needs. Went overboard on accommodating my every request. Love this place More

by bwhcoh65
Recommend Dealer
Yes
Employees Worked With
Alicia, brock
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Nov 07, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 03, 2023

I always get great service. Bill, my service writer, always makes me feel like I'm the only customer in for service. He gives me a fair estimate and walks me through all of wh More

by ajlio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Tores, my sales person
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Nov 06, 2023 -

Quality Chevrolet responded

Thank you for the awesome feedback! You're right, Bill is an excellent service writer and we appreciate all he does for us! I'm very happy to hear that he has been there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 03, 2023

My last visit for oil change I was told that I would be there for 90 minutes and was out in an hour! Bravo! More

by jdcswims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Quality Chevrolet responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Quality Chevrolet Escondido, we value our customers and we look forward to seeing you on your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 02, 2023

Friendly no pressure hassle-free buying experience. We were able to get a fair trade-in and purchase price. Our sales person Link Dixon gave exceptional customer service. More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Link Dixon
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Nov 03, 2023 -

Quality Chevrolet responded

Congratulations on your new vehicle, Rich. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Link was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 02, 2023

Excellent work thanks my truck feels like new 100 % warranty work 5 ⭐ thanks again ⭐⭐⭐⭐⭐ thanks More

by SEBASKAROL0277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catarine
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Nov 03, 2023 -

Quality Chevrolet responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Quality Chevrolet Escondido, we value our customers and we look forward to seeing you down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 02, 2023

Great dealership. Salesman Kenny was very helpful and I enjoyed working with him. John the finance guy was very helpful also. I would recommend this dealership to a More

by Sudikorth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Moreno & John Latta
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Nov 03, 2023 -

Quality Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Quality Chevrolet Escondido. Please feel free to contact us if you have any questions on your new purchase. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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