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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,209 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,209 reviews

August 20, 2025

I will not take the time to write a review, so please don make me. More

by rooneyconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Quality Chevrolet responded

Thank you for your rating! We appreciate your engagement with Quality Chevrolet Escondido and hope you had a positive experience. If you have any feedback or need assistance, feel free to reach out. We look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 20, 2025

Thank you for the great service and for reminding me about my appointment, I had a great experience. More

by canaco43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Quality Chevrolet responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a great experience at Quality Chevrolet Escondido. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 20, 2025

Daniel Lopez, Junior & John were friendly, helpful and no xx. Daniel knew everything about the products and eager to share it. Nice guy, fun to talk to. More

by lizardranch96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Lopez
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Aug 21, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm pleased to hear that you found our team, especially Daniel, Junior and John, to be friendly and knowledgeable. At Quality Chevrolet Escondido, we always strive to provide exceptional service and a positive experience. We appreciate your feedback and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 20, 2025

Excellent experience over all. Everyone was helpful but Ed has exceptional customer service. I highly recommend Quality Chevy. More

by l. espinoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Carr
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Aug 20, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience at Quality Chevrolet Escondido. Ed is indeed fantastic, and we appreciate you highlighting his exceptional customer service. We look forward to serving you again and hope to see you soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 19, 2025

Roman, our sales rep, was excellent. He pointed out all the features and clearly had thorough knowledge of all of them. Our financing went as expected and between our trade-in and our do More

by acoolmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
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Aug 19, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Roman provided you with excellent service and that you found the financing process seamless. It's great to know you're enjoying your new car! I appreciate your feedback, and we hope to see you again at Quality Chevrolet Escondido for all your future needs. Safe travels! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 19, 2025

Really appreciate Maria helping me out with some unique requests for my service appointment due to a sudden injury I sustained. More

by bryant.peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Espinosa
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Aug 19, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Bryant! I'm glad to hear that Maria was able to assist you with your unique requests during your service appointment. At Quality Chevrolet Escondido, we strive to provide exceptional service to all our customers. We appreciate your feedback and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 18, 2025

After my check in I did not get much of the update on recall repairs. AJ was not able to get any of my answers regarding warranty. I had to call GM to get the information More

by akaslam
Recommend Dealer
Yes
Employees Worked With
AJ
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Aug 19, 2025 -

Quality Chevrolet responded

Thank you for sharing your feedback. I understand your concerns regarding updates on your recall repairs and warranty information. At Quality Chevrolet, we aim to provide clear communication and timely updates, and your input helps us recognize how this situation affected your visit. If you’d like to discuss this further, please feel free to contact me directly. Your concerns are taken seriously. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 18, 2025

Have a great experience. A++++ The staff are great. Great environment & clean. Excellent service More

by Romualdo M Dagal
Recommend Dealer
Yes
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Aug 18, 2025 -

Quality Chevrolet responded

Thank you for the review, Romualdo! I am happy to hear you had a great experience at Quality Chevrolet Escondido. Our team takes pride in providing excellent service in a welcoming environment. We look forward to seeing you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 18, 2025

Your service workers failed to do their job. I brought my car in with a tire with a SLOW leak. In a couple hours I got a call that the tire was good no leak found. I took it home. Next morning t More

by pajohnsjr55
Recommend Dealer
No
Employees Worked With
Maria
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Aug 19, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I acknowledge your concerns regarding the tire service at Quality Chevrolet Escondido. It is concerning that your vehicle did not receive the thorough inspection it needed. I appreciate your feedback and will use this to improve our service standards. If you would like to discuss this matter further or seek assistance, please contact me directly so we can ensure your satisfaction moving forward. Thank you for bringing this to our attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Aug 19, 2025 -

pajohnsjr55 responded

Mr. Singleterry, I have been a loyal customer for a long time and have had my vehicles serviced at Quality Cheverlet Escondido without a hitch or hiccup and have been very pleased with the service I have received. A discussion on this matter is really not needed. I just want you to know that this time your service department let me down. They did not do there due diligence in checking my issue as they should have. Instead, I had to prove to your personnel that there really was an issue and this should not have happened. I hope that you will take the appropriate action to insure no one else is inconvenienced and receive the service you promise to provide. I do have to say that Maria did a great job after being put in the position of appologizing for something she did not have any control over and did her best to correct the issue. Thank you.

August 17, 2025

Always friendly professional and kind always a good experience. I always feel my truck is in good hands with quality Chevrolet. More

by frankcain
Recommend Dealer
Yes
Employees Worked With
Kathleen
Report | Print
Aug 18, 2025 -

Quality Chevrolet responded

Thank you for your review, Frank! I am glad to know you always have a great experience with us at Quality Chevrolet Escondido and that you feel confident leaving your truck in our care. We appreciate your feedback and look forward to serving you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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