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Quality Chevrolet

Escondido, CA

4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

December 01, 2023

Bill is great. Unfortunately my car was there for a week because of a computer glitch. 😔 More

by GNLE2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel was great.
Dec 01, 2023 -

Quality Chevrolet responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2023

Well… I hope Richard and Ramon are the same person,,,,🤣 because Ramon was the gentleman who worked with us and he was excellent. He made a usually anxiety ridden purchase fun and painless! Ramon was knowl More

by lynellegillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Quality Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Richard and Ramon were able to meet your needs. At Quality Chevrolet Escondido, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2023

Our experience was very pleasant! When we first came to look at the cars Andres helped us out and he was great, gave us all the info we needed. When we came back to purchase Alan and More

by melissa.johnson09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan, Andres,
Dec 04, 2023 -

Quality Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Melissa. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2023

The salesperson Roman T is very professional and patient in providing the information on my potential purchase of the Chevy Bolt. He does not pressure me in my judgement. I have a 100% satisfaction More

by cheukwm00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Torres
Dec 02, 2023 -

Quality Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Roman was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2023

Great experience with all the staff. Our primary agent, Ramon, was very knowledgeable and understood our interest. Highly recommend Quality Chevrolet in Escondido CA when shopping for a More

by gilliscd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Quality Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Ramon and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 30, 2023

Always a very pleasant experience. I have always been taken care of at Quality Chevrolet. More

by wendyfego84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
Dec 01, 2023 -

Quality Chevrolet responded

Wendy, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 30, 2023

Very pleasant staff. Tried to help more but equipment (plug in tester) wasn’t working. Didn’t have a lot of info re: the emissions part that I had a letter, so we chose t More

by ette05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name-Service
Dec 01, 2023 -

Quality Chevrolet responded

Thank you for visiting Quality Chevrolet Escondido’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. I appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else I can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 30, 2023

I had a pleasant experience with both the sales person that helped me, the sales mananger, and also the person I signed all the with paper with. More

by steve.conklin88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadhira Sejas
Dec 01, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review, Steve! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 29, 2023

Outstanding customer service with Payton Jackson appreciate his friendly demeanor personality NOT the typical authoritarian advisor attitude. Great to work with service adviser like Payton. Eventh More

by alfierol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON JACKSON
Nov 30, 2023 -

Quality Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Payton was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 29, 2023

Always taken wonderful care of. Older Veh 06/07 Vans/Trucks. Mike has gotten things repaired that have been strange at best . Having the same mechanic work on our Veh is smart and w More

by r.ram23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Quality Chevrolet responded

Robert, thank you for this amazing review of your experience with Mike here at Quality Chevrolet Escondido! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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