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Quality Chevrolet

Escondido, CA

Overview
Reviews
4.6
1,107 Reviews
Call Dealership (760) 871-4005

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,107 reviews

December 17, 2023

Kenneth Moreno really set the bar high his customer service was absolute. He didn’t pressure us like other sales people would.He really listened and understood us and worked with us to make it possible More

by bensantiago323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Moreno
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Dec 19, 2023 -

Quality Chevrolet responded

Your fantastic review was awesome to read, Ben! I am happy Kenneth provided you with pressure-free, efficient, and well-informed customer service. Please let me know if there is anything else that I can assist you with. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 17, 2023

Kathleen provided great service and kept me updated on the progress. She explained all the work that will be done to the truck and provided alternate options. Will work with her again next time. More

by akaslam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Report | Print
Dec 19, 2023 -

Quality Chevrolet responded

I sincerely appreciate your feedback. Each employee is a valued member of the Quality Chevrolet Escondido team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 17, 2023

The service was fast and the service employees are friendly and knowledgeable, enjoyed walking through the lot and seeing the new inventory of cars More

by STEPHIE6241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan , Scott Holtz
Report | Print
Dec 19, 2023 -

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 17, 2023

Muy buen trato el vendedor amable eficiente profesional muy claro para espigar nos enseño y pudo todo lo mejor q habia More

by medinapallets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
Report | Print
Dec 19, 2023 -

Quality Chevrolet responded

¡Sus excelentes comentarios realmente nos alegraron el día, Medina! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 16, 2023

It was cool they did good there best very best got a great deal yes More

by chefelik91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran, Junior Bernal, Richard Anzures
Report | Print
Dec 18, 2023 -

Quality Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 16, 2023

Good dealership most of the time, but it’s in the details where danger lies. More

by le2art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Report | Print
Dec 19, 2023 -

Quality Chevrolet responded

I greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and I encourage you to contact me to discuss this further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 16, 2023

Very courteous staff, but less than upfront about the pricing and deals. We worked it out but it detracted from an otherwise good experience. More

by rickdavidson267
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran Shahid (4 stars), Junior Bernal
Report | Print
Dec 19, 2023 -

Quality Chevrolet responded

Rick, I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 16, 2023

Ready when promised, comfortable waiting area and really quite fast. Wouldn’t go anywhere else! More

by kwmcclain921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Report | Print
Dec 19, 2023 -

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

Very easy. No stress. Best experience I have had at a dealership in a very long time. More

by gene.d.bock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Carr, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures
Report | Print
Dec 18, 2023 -

Quality Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Gene. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

It was fine, except I was told initially it would take 2 hours. However when I got there they said 4 hours. More

by nebulae3sma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Report | Print
Dec 18, 2023 -

Quality Chevrolet responded

Thanks for your review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we always want to ensure every vehicle gets the attention it deserves which can sometimes shift our timeline. Thank you for this feedback. Please let me know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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