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Quality Chevrolet

Escondido, CA

4.6
1,108 Reviews

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,108 reviews

March 02, 2024

Very bad service they let my carpet dirty also they promised me when a buy the truck free wash and full tank gas pure lies the sales person named ANDRES said bulkxxxx More

by josejuanmuratalla
Recommend Dealer
No
Employees Worked With
Andres
Mar 04, 2024 -

Quality Chevrolet responded

Jose, I appreciate learning about your experience at our dealership. My number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 02, 2024

Roger from Quality Chevrolet was great to work with. He explained the problem with my 2018 Volt, got the parts and had my car repaired in a few days. Very satisfied, as always, with Quality Chevrolet More

by joanb785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 05, 2024 -

Quality Chevrolet responded

Joan, it’s great to know that Roger provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 02, 2024

Very disappointed with the service rendered, when I got in my truck noticed tire pressure was at 37 psi, even though the service sheet stated it was set to 41 psi! Are we just checking the box / boxes? Als More

by travelinray64
Recommend Dealer
No
Employees Worked With
Kathy, Juan and service manager
Mar 04, 2024 -

Quality Chevrolet responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 01, 2024

Great job by Quality Chevrolet team. Bill and team took excellent care of my 2022 Corvette. Team professional and friendly. More

by cliff.baldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel
Mar 04, 2024 -

Quality Chevrolet responded

Cliff, I appreciate your kind words about our service team. Thank you for choosing Quality Chevrolet Escondido for your vehicle needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 01, 2024

You guys are awesome! !! The best team! Your people live working there. Ramon was detailed about everything, one step ahead of me and very personable. Pete Schofield More

by Peter Schofield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon ⭐️⭐️⭐️⭐️⭐️, Junior Bernal
Mar 04, 2024 -

Quality Chevrolet responded

Thank you for your review and business as a customer, Peter. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 01, 2024

The Quality staff was very pleasant and took care of my needs. I had no wait when I dropped off my car More

by KENWESSELS1451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Mar 04, 2024 -

Quality Chevrolet responded

It's our pleasure to provide top-quality service and I'm ecstatic to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Quality Chevrolet Escondido, we value our customers and I look forward to seeing you on your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 29, 2024

Service is great. Would like to see a change on the Policy regarding oil changes at 20%. do not put a lot of miles on my car and it takes longer than others to rea More

by VALPILGRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Mar 01, 2024 -

Quality Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can discuss this with you. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 29, 2024

Quality Chevy was great with my 2022 corvette. I had an oil change & transmission flush. Love that Quality does complimentary oil changes if you purchase your new vehicle from them. That saves us More

by Sherri
Recommend Dealer
Yes
Employees Worked With
Peyton
Mar 01, 2024 -

Quality Chevrolet responded

Sherri, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 29, 2024

Great service department. Quick and efficient in getting me back on the road. They covered my repairs according to the warranties which is a relief that they honor there progr More

by mrjesseh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez
Mar 01, 2024 -

Quality Chevrolet responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 29, 2024

Made an appointment then as my work truck sat there for a month before a tech could even look at it. They said they were understaffed , because of this I had to spend 66k on a new truck so I could work. The More

by bronzepouring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure there name
Mar 01, 2024 -

Quality Chevrolet responded

I apologize for any inconvenience you experienced. I understand how frustrating this can be and I am doing my best to ensure that all customers receive timely service. Please let me know if there is anything else I can do to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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