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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,006 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,006 reviews

January 03, 2024

Overall I was happy with the purchase of our new Bolt EV. It was the first day of the instant 7,500 credit and they were able to process it quickly. I was disappointed that the dealer "add-ons" were mandator More

by BoltBuyer22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran Shahid
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Jan 04, 2024 -

Quality Chevrolet responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Please feel free to reach out to me if you would like to further discuss what happened during your time with us. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 03, 2024

My appointment was at 2 and I was out 90 minutes later. No charge. A perfect appointment. More

by hainesmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 03, 2024

Everyone was very nice, friendly, & helpful. Very quick too. They even washed my car. Thank you More

by irishlass1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Hernadez
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Jan 04, 2024 -

Quality Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 03, 2024

process was very smooth and quick. I am still waiting to hear when they can install a couple of items that were missed and had to be ordered. More

by rbarron0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. We look forward to being able to install those other items for you. Please reach out to me if there is anything else we can assist you with. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 02, 2024

Very bad Costumer service my car was there for 6 months 2020 chevy can't imagine not being able to rent another car to keep working g for 6 months the awful More

by vistadelrey2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Jan 04, 2024 -

Quality Chevrolet responded

Thank you for sharing your thoughts and feedback with us. I strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 01, 2024

Great and friendly Service at quality Chevrolet Thank you for their help and service all the time More

by doraly
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rojas
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Jan 03, 2024 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 01, 2024

Great easy smooth service… very professional at the check in desk and accurate with wait time expectations More

by teamfigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young kid at the check in desk
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Jan 03, 2024 -

Quality Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

Our transmission pump went out which made the transmission fail. The repair was very expensive. Quality worked with us on pricing. For that we are grateful. More

by Sherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez & Juan
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Jan 03, 2024 -

Quality Chevrolet responded

Sherri, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Quality Chevrolet and we look forward to your continued business! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

We had a great experience at Quality Chevrolet. Imran earned our trust immediately by being transparent and helpful. We traveled over 90 miles to this dealership to purchase our 2024 Suburban RST a More

by 05.2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran Shahid
Report | Print
Jan 03, 2024 -

Quality Chevrolet responded

Thank you for the wonderful review and for traveling to Quality Chevrolet Escondido from quite a distance, I appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

The service department personnel were very polite and attentive to my needs and required work. More

by jscruzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Quality Chevrolet responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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