Quality Chevrolet

I arrived for my first oil change. I pulled up in what I thought was the line and I was not greeted nor did I know if I should wait in my care or not. So I went inside there was two gu I pulled up in what I thought was the line and I was not greeted nor did I know if I should wait in my care or not. So I went inside there was two guys sitting at the service descended on there phones, I was not greated. Then one of the guys calls someone behind me in the order in which we walked in. Instead of saying whos next, hi we’ll be right with you. This type of service is unacceptable to me. Not that I need to tell you your job but I guess I should point out to you that follow up service is key to return customers. You should visit Kearny Mesa Ford service line. They for one have great service. They employ a couple of people with IPads that check in customers as they arrive to service. What’s the point of a schedule or making appointments. Stop relying on the customer to do your job. Strive to be the best and not the best service and not the best at sales. Don’t forget that word of mouth travels very fast and very far. Should this type of service happen to me again I will be more vocally outspoken. More

I would recommend Quality Chevrolet for a hassle free car buying experience. Kenneth was awesome and easy to work with. buying experience. Kenneth was awesome and easy to work with. More

Very profesional and good service Excellent experience with Juan Gonzalez They were extremely kind and professional. Their guidance and advice were invaluable. I felt heard and supported every step of the with Juan Gonzalez They were extremely kind and professional. Their guidance and advice were invaluable. I felt heard and supported every step of the way. Highly recommended! More

Took in for oil change and found the radiator was cracked and was day late after promised day was given and was day late after promised day was given More

Omar was amazing! !! The best purchase I ever had! Omar and Richard are best!!! We will come back and purchase again even if this dealership is 2-1/2 hours away. Five s !! The best purchase I ever had! Omar and Richard are best!!! We will come back and purchase again even if this dealership is 2-1/2 hours away. Five stars for Quality Chevrolet because of Omar and Richard! More

Detailed & speedy check I process. Turnaround on service work is fast. They will even wash your vehicle if you ask. Turnaround on service work is fast. They will even wash your vehicle if you ask. More

I been a loyal customer for 7 years, I like it, Juan my service writer was good got me out on time. service writer was good got me out on time. More

I had an appointment and was helped by Bill right away, service was completed on time and the waiting area was clean and comfortable. service was completed on time and the waiting area was clean and comfortable. More

Always accessible - always get back to you on calls. I’m female & lots of times, they don’t think you have a clue but here they treat you right & not like just a dumb female. My request was different. T I’m female & lots of times, they don’t think you have a clue but here they treat you right & not like just a dumb female. My request was different. They handled it. Bill has been around forever & I’m so glad to always get him. More

Great service brought out the truck I wanted to see. Let me test drive. Also told me all devices that are in the truck. Let me test drive. Also told me all devices that are in the truck. More