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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
1,931 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,931 reviews

August 18, 2025

Your service workers failed to do their job. I brought my car in with a tire with a SLOW leak. In a couple hours I got a call that the tire was good no leak found. I took it home. Next morning t More

by pajohnsjr55
Recommend Dealer
No
Employees Worked With
Maria
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Aug 19, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I acknowledge your concerns regarding the tire service at Quality Chevrolet Escondido. It is concerning that your vehicle did not receive the thorough inspection it needed. I appreciate your feedback and will use this to improve our service standards. If you would like to discuss this matter further or seek assistance, please contact me directly so we can ensure your satisfaction moving forward. Thank you for bringing this to our attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Aug 19, 2025 -

pajohnsjr55 responded

Mr. Singleterry, I have been a loyal customer for a long time and have had my vehicles serviced at Quality Cheverlet Escondido without a hitch or hiccup and have been very pleased with the service I have received. A discussion on this matter is really not needed. I just want you to know that this time your service department let me down. They did not do there due diligence in checking my issue as they should have. Instead, I had to prove to your personnel that there really was an issue and this should not have happened. I hope that you will take the appropriate action to insure no one else is inconvenienced and receive the service you promise to provide. I do have to say that Maria did a great job after being put in the position of appologizing for something she did not have any control over and did her best to correct the issue. Thank you.

August 17, 2025

Always friendly professional and kind always a good experience. I always feel my truck is in good hands with quality Chevrolet. More

by frankcain
Recommend Dealer
Yes
Employees Worked With
Kathleen
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Aug 18, 2025 -

Quality Chevrolet responded

Thank you for your review, Frank! I am glad to know you always have a great experience with us at Quality Chevrolet Escondido and that you feel confident leaving your truck in our care. We appreciate your feedback and look forward to serving you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2025

Amazing service and people! We had a complicated situation and they made the deal happen when no one else would. I would not go anywhere else! More

by melburrell111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr is the best!
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Aug 18, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Mel! It's great to hear you had a positive experience with us at Quality Chevrolet Escondido, especially in navigating your complicated situation. We appreciate your trust and are here to help you anytime. We look forward to working with you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2025

Happy to have Lifetime oil change Not happy to be advised to buy grossly overpriced products More

by Terrywmitchell
Recommend Dealer
Yes
Employees Worked With
Smigiel
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Aug 18, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Terry! I appreciate your satisfaction with our Lifetime oil change program. I understand your concerns regarding the pricing of additional products. Your input is valuable as we strive to provide the best service at Quality Chevrolet Escondido. If you would like to discuss this further, please reach out to us directly. We hope to assist you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2025

Reliable place to bring vehicle to be serviced. Polite staff and clean environment! Service center very welcoming. More

by JOSEFA.RAMIREZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzales always available and very courteous in service department!
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Aug 17, 2025 -

Quality Chevrolet responded

Thank you for your review, Josefa! I am glad you had a positive experience at Quality Chevrolet Escondido. We take pride in providing a welcoming environment and polite staff for all your service needs. We look forward to seeing you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2025

Anthony took real good care of us during our test drive experience. He answered all my questions and the questions I didn’t even have which I was appreciative of. I’m very happy with my decision to purchas More

by andrea.durazo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I work with Anthony and Link.
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Aug 17, 2025 -

Quality Chevrolet responded

Thank you so much, Andrea! I am happy to hear that Anthony took great care of you during your test drive experience. Your satisfaction is our priority, and we're glad you're happy with your decision to purchase your vehicle at Quality Chevrolet Escondido. We look forward to assisting you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2025

My truck was checked in quickly and the service was performed rapidly. Overall they did the required service in a quick and professional manner. More

by navytri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Report | Print
Aug 17, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm glad to hear that your truck was checked in and serviced quickly and professionally at Quality Chevrolet Escondido. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 16, 2025

Josh was great from start to finish. He’s so professional, courteous & kind. Thank you so much for excellent service! More

by Bonnie M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Aug 17, 2025 -

Quality Chevrolet responded

Thank you, Bonnie! I'm thrilled to hear about your positive experience with Josh at Quality Chevrolet Escondido. We appreciate your kind words and are glad you received excellent service. We look forward to welcoming you back in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 16, 2025

Unpleasant service. No shuttle. No loaner vehicle. Made an appointment for warranty service. Was told it couldn't be performed. No diagnosis. Offered. They basically tol More

by N/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
Report | Print
Aug 18, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand that your recent visit to Quality Chevrolet Escondido did not meet your expectations regarding your warranty service and the lack of shuttle or loaner vehicle. Your feedback about the overall service and car cleanliness is noted, and I appreciate you bringing this to our attention. I encourage you to reach out to me directly so we can discuss your experience further and address your concerns. Your satisfaction is important to us, and we want to ensure a better experience in the future. Thank you for choosing Quality Chevrolet Escondido. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 16, 2025

My experience was fast, efficient, honest, easy, with great service. I would definitely purchase again. More

by SCOTT.D.LISH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Aug 16, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that your experience at Quality Chevrolet Escondido was fast, efficient, and honest. It means a lot to us that you found the service great and that you would consider purchasing from us again. We look forward to welcoming you back in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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