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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,206 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,206 reviews

December 04, 2025

On 11/11/25 I went to the dealership and had the best customer service. But I was told that once my part arrived I was going to get a call to set up an appointment to service my vehicle. 3 weeks later a More

by Andres Rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t not see anyone of those people
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Dec 04, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience, Andres. I understand how important it is to feel taken care of throughout the entire process, and your perspective is valuable as I look at ways to strengthen the experience at Quality Chevrolet. If you'd like to continue the conversation or provide additional details, I encourage you to reach out to me directly. I value the opportunity to go over anything you’d like to discuss. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 03, 2025

Tried to scam me on a $6,000 transmission fluid change I called my local Chevy dealer in Carlsbad they said the highest it would be was $1100 be very careful with this dealer SCAM ALERT More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience, Luis. I take all feedback seriously and want to assure you that Quality Chevrolet Escondido strives to provide transparent and fair pricing. I encourage you to reach out to me directly so I can discuss your concerns in more detail. Your feedback is important to me, and I appreciate you bringing this to our attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 03, 2025

He said he would call, never did! Said my car was under warranty and I should get a loaner, never did! 7 days without a car! Cordial when standing in front of him, but kinda snotty on More

by Johnholtman5834
Recommend Dealer
Yes
Employees Worked With
Juan
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Dec 03, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us, John. I understand how important it is to have timely communication and reliable service at Quality Chevrolet. I appreciate your feedback regarding the warranty and loaner process, and I would like to address your concerns directly. Please feel free to reach out to me so I can assist you further and ensure a better experience in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 02, 2025

The entire purchase was very smooth. The negotiation process was straightforward and fast. The price was competitive. More

by adir.ha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brock Standerfer
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Dec 02, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback, Adir! I'm thrilled to hear that your purchase experience at Quality Chevrolet Escondido was smooth and efficient. Our team strives to provide a straightforward negotiation process and competitive pricing, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 02, 2025

My appt was at 9 I checked in at 8:50 and didn't get my car till 11 thought it was a little longer for an oil change appt More

by tamarahoffee
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Dec 02, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Tamara. I understand that waiting longer than expected for your oil change can be frustrating. At Quality Chevrolet Escondido, we strive to provide timely service, and I appreciate your patience. If you have any further concerns or feedback, please feel free to reach out to me directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2025

Awesome It was wonderful, spectacular, fun, exciting, and literally everything I hoped for in an experience like this. More

by caugheysd
Recommend Dealer
Yes
Employees Worked With
Bill
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Dec 02, 2025 -

Quality Chevrolet responded

Thank you for your fantastic review! I'm pleased to hear that your experience at Quality Chevrolet Escondido was everything you hoped for and more. I truly appreciate your kind words, and our team looks forward to welcoming you back for another wonderful visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2025

We were greeted and helped by Daniel, and he is 100% the reason we purchased our vehicle from this location!! Daniel is an amazing associate! More

by christopherrfreeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Christopher! I am thrilled to hear that Daniel provided you with such exceptional service and contributed to your decision to purchase your vehicle from Quality Chevrolet Escondido. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2025

Oil change, took 2 weeks to schedule, used to wash the vehicle, automatically with out asking. This was part of the sale's promises. More

by larrytinker95
Recommend Dealer
Yes
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Dec 01, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Larry. I appreciate you sharing your experience regarding the oil change and the scheduling time. It's important to us that we meet our customers' expectations, including the complimentary vehicle wash that is part of our service promises. If you have any further concerns or suggestions, please feel free to reach out to me directly at Quality Chevrolet Escondido. Your input is valuable to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2025

The service team was friendly and professional. The driver was also careful and courteous. Thank you. More

by adolfo365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike. Thank you.
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Dec 01, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Adolfo! I'm thrilled to hear that you found our service team to be friendly and professional, and that your driver was careful and courteous. Your feedback reinforces the commitment we have at Quality Chevrolet Escondido to provide excellent service. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2025

no car problem diagnosed after leaving Tahoe in dealer for 3 days. Anti-lock brake system turns on and off. More

by jeanette_mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Dec 01, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience, Jeanette. I understand your concerns regarding the issue with your Chevrolet Tahoe and the anti-lock brake system. Your feedback is important to us, and I encourage you to contact me directly at Quality Chevrolet Escondido to discuss your concerns further. I appreciate your input. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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