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Quality Chevrolet

Escondido, CA

4.5
1,968 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,968 reviews

August 29, 2025

Very welcoming from your staff. Bill in service is a excellent worker. Makes you feel comfortable in providing good service on your vehicle. I have a GMC and I brought my vehicle to More

by brendaleal1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service
Aug 30, 2025 -

Quality Chevrolet responded

Thank you for your review, Brenda! I am happy to hear you felt welcomed by our staff and that Bill provided excellent service for your GMC. At Quality Chevrolet Escondido, we strive to make every customer feel comfortable and well taken care of. We hope to see you again for your future vehicle needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 29, 2025

Their service department refuses to answer the phone. You have to call sales and make them get someone from service to answer. Additionally, when you finally get ahold of someone, they will look for any More

by cnip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I could name an employee, but I’d assume this is a broader problem than one individual
Sep 01, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I understand how important clear communication and timely service are when your vehicle is in for repairs. At Quality Chevrolet, we aim to keep customers informed and supported during all service appointments. Please reach out to me so we can discuss your visit and provide any necessary clarification. Your experience matters to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 29, 2025

Juan does a fantastic job when I bring in my C8 for service. Just had my 7500 mile transmission service and oil change and Juan kept me informed on status of the service and when it was going to be rea More

by ghicks06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Aug 30, 2025 -

Quality Chevrolet responded

Thank you for your review! I'm glad to hear about your positive experience with our service team while getting your Chevrolet Corvette C8 serviced. It's great to know that Juan kept you informed and provided awesome service. We look forward to seeing you again at Quality Chevrolet Escondido for any future needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 29, 2025

The service advisors were all very friendly, prompt with answers to all my questions and provided excellent options for my service More

by Trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Aug 30, 2025 -

Quality Chevrolet responded

Thank you for your feedback, Trent! It's great to hear that our service advisors at Quality Chevrolet Escondido were able to assist you with friendliness and promptness. We always aim to provide excellent service and options for our customers. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 29, 2025

I got my car serviced, my filter never got changed and the paperwork says I received a new one More

by LGUAJARDO
Recommend Dealer
No
Employees Worked With
I don't remember who my service person was. I don't think it was Scott whichis my choice above.
Aug 30, 2025 -

Quality Chevrolet responded

Thank you for letting us know about your visit. I understand your concerns regarding the filter replacement and documentation. At Quality Chevrolet, we aim to ensure each service is completed correctly and documented accurately, and your feedback helps us maintain those standards. Please don’t hesitate to contact me if you’d like to talk further about your experience. We hope to have the opportunity to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 28, 2025

I made an appointment to meet with Zach, from the start of the appointment Zach was helpful and answered all our questions. After deciding to lease a car, Link made the process for the deal easy and worked More

by A.L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, Link, Genesis
Aug 29, 2025 -

Quality Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that Zach, Link, and the rest of our team at Quality Chevrolet Escondido were able to assist you so effectively. It's great to know that your car leasing experience was smooth and enjoyable. I truly appreciate your recommendation, and we look forward to helping you again in the future! Lewis Singleterry III, General Manager Lewiss@QualityChevy.com

August 27, 2025

Thanks for the services on my vehicle. And updated phone number. Text message available. Or email. More

by jsantillan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Espinoza
Aug 28, 2025 -

Quality Chevrolet responded

Thank you for your review! I appreciate your feedback and am glad to hear you were satisfied with the services at Quality Chevrolet Escondido. If you have any questions or need further assistance, feel free to reach out via text or email. We look forward to serving you again! Lewis Singleterry III, General Manager Lewiss@QualityChevy.com

August 27, 2025

Poor customer service in all said 90 minutes it was 2. 5 hours not good More

by cwilkinson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
Aug 28, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I understand that your experience with us at Quality Chevrolet Escondido did not meet your expectations regarding wait time. I appreciate your input, as it helps us improve our services. Please feel free to reach out to me directly to discuss your experience further. I value your feedback, and we hope to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 27, 2025

The reason for coming back to the Dealership for service is simply the Service Writer, Bill Smigiel. Straightforward honesty with future recommendations is key to financial control and planning for vehicle More

by smbirdguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel
Aug 28, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that Bill provided you with the straightforward and honest service you value. At Quality Chevrolet Escondido, we prioritize our customers' needs and strive to create a positive experience. We look forward to seeing you again for your vehicle service! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 27, 2025

Great shopping experience Omar and Junior Bernal were very helpful, patient, and knowledgeable! Made the buying process less stressful! More

by eli.gavino15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Aug 27, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Eli! I'm glad to hear that you had a great shopping experience at Quality Chevrolet Escondido. Omar and Junior are indeed valuable members of our team, and it’s fantastic to know they helped make your buying process stress-free. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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