Quality Chevrolet
Escondido, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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AJ was my service advisor and did an excellent job keeping me well informed about the status of my vehicle throughout the service. He also provided a loaner vehicle, which made the process much more c keeping me well informed about the status of my vehicle throughout the service. He also provided a loaner vehicle, which made the process much more convenient. I’m very happy with the quality of service—my vehicle feels like new again! Thank you! More
Maria was super helpful and friendly. Was able to get me checked in within a few minutes. 10/10 recommend her and will be setting up my appointments with her going forward! Was able to get me checked in within a few minutes. 10/10 recommend her and will be setting up my appointments with her going forward! More
The service provided was great and the people I interfaced with were great. The big problem is when I initially booked the appointment, when I asked for a loaner vehicle, the scheduler said that t interfaced with were great. The big problem is when I initially booked the appointment, when I asked for a loaner vehicle, the scheduler said that they were all booked. Since I was going on vacation, I chose a date three weeks out and she said they didn’t have any available then either. I said it was odd that they everything was booked three weeks out and then she admitted that they don’t actually have vehicles for loan. (Which also meant she fibbed initially which to me is a big deal. You need to trust the folk working on your car.). Also, having a loaner vehicle available is huge. The extra expense and more importantly time involved in getting a Lyft both ways is a huge negative when you’re a CEO of a company. I haven’t dealt with a dealership that doesn’t have loaner vehicles for at least 3 decades.. More
Quality chevy always have attractive deals and their service is always great!!! I have worked with Roman and Junior in the past and have continued working with them because they have excellent custome service is always great!!! I have worked with Roman and Junior in the past and have continued working with them because they have excellent customer service and I'll always recommend quality chevy and to work with Roman and Junior because they make an excellent team. More
Work was fine Maria Espinosa was rude the other thing was one tire monitor was out when I got car back all were turned off and Maria wanted me to replace all. one tire monitor was out when I got car back all were turned off and Maria wanted me to replace all. More
Great prices, great service! My service coordinator is always quick and attentive. Juan Gonzalez is his name. My truck is only serviced at Quality Chevrolet. My service coordinator is always quick and attentive. Juan Gonzalez is his name. My truck is only serviced at Quality Chevrolet. More
customer service skills could be enhanced to be a little bit more polite and friendly and cheerful bit more polite and friendly and cheerful More



