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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,179 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,179 reviews

November 25, 2025

Was not called when my vehicle was done and service that should have been done was not even recommended. The service manager did take responsibility and made the situation right, but rough customer service More

by candrews55
Recommend Dealer
No
Employees Worked With
Fernando Fierro, Service tech, Maria
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Nov 25, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate you sharing your experience with us. It's great to hear that our service manager took the initiative to resolve the situation. However, I understand that the communication and service recommendations did not meet your expectations this time. I value your input and encourage you to reach out to me directly at Quality Chevrolet Escondido for any concerns in the future. Your satisfaction is important to me, and we hope to provide you with a better experience next time. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 24, 2025

Will they read this? Overall bad experience make you spend money on things that are not needed to try to find a problem. When I told them what the problem is. More

by Dealerrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not say
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Nov 24, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns regarding your recent visit to Quality Chevrolet Escondido. Your feedback is valuable, and I encourage you to reach out to me directly so I can better address your situation. We strive to ensure all our customers have a positive experience, and I appreciate your input. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 24, 2025

The people there were very helpful and they were willing to work with us. Omar Reyes did a great job thumbs up to the dealership very satisfied. More

by MIYAHGRANPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Reyes five stars to him
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Nov 24, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Miyah! I am thrilled to hear that you had a great experience at Quality Chevrolet Escondido and that Omar was able to assist you effectively. We appreciate your satisfaction and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 23, 2025

Great offers and customer service. Also has great warranties on their vehicles. Hunter was awesome. Definitely would recommend. More

by SKYLAR TYLSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
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Nov 23, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Skylar! I'm thrilled to hear that you had a great experience at Quality Chevrolet Escondido and that Hunter provided you with excellent service. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 22, 2025

Great customer service and personable staff. Attentive and knowledgeable. Made the process easy. Low stress...fast and prompt More

by lou64ster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We at Quality Chevrolet Escondido are thrilled to hear that you had a great experience with our attentive and knowledgeable staff. We strive to make the car-buying process as easy and stress-free as possible. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 22, 2025

Maria Espinoza was great and very attentive. She was very welcoming and helpful during our visit. We appreciate it! More

by Jazreyes622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
María Espinoza
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Nov 24, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Jaz! I'm thrilled to hear that Maria made your experience so positive at Quality Chevrolet Escondido. We appreciate your feedback and look forward to welcoming you back on your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 20, 2025

Everything went fine. They quoted about an hour and a 1. It took 2 hours besides that. The work was done to satisfaction. More

by Imjws411
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Nov 21, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the time it took for your service at Quality Chevrolet Escondido. I'm glad to hear that the work was completed to your satisfaction. If you have any further concerns or suggestions, please feel free to reach out to us. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 20, 2025

Alex was very helpful, have had a lot of issues with our vehicles and he always there to help us out More

by mikegonzales99
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 20, 2025 -

Quality Chevrolet responded

Thank you for your kind words, Mike! I am thrilled to hear that Alex has been so helpful during your visits to Quality Chevrolet Escondido. We appreciate your trust in us and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 19, 2025

Bill rocks his customer service! While anyone can be professional, Bill is that rare combination of being both professional AND personable. Bill knows his stuff and explains things More

by JohnSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, John! We're thrilled to hear that Bill provided you with exceptional customer service at Quality Chevrolet Escondido. It's fantastic to know that his expertise and personable approach made your experience enjoyable. We appreciate your feedback and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 19, 2025

Great selection of trucks with good options. Walked out happy with my purchase and price. More

by WOODYM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rodriquez
Report | Print
Nov 20, 2025 -

Quality Chevrolet responded

Thank you for your review! We’re glad to hear that you found a great selection of trucks at Quality Chevrolet Escondido and that you walked away happy with your purchase and price. Your feedback is appreciated, and we look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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