Quality Chevrolet
Escondido, CA
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When I turned in me vehicle for an oil change, the service employee told me it would be about 90 minutes. It was completed in 30 minutes. After I received my key and went to check. The front tire stil service employee told me it would be about 90 minutes. It was completed in 30 minutes. After I received my key and went to check. The front tire still had the green cap and the same tire which told me the tires were not rotated. I checked the oil and it look muddy. Which told me it was not checked. Service Manager told his employees to tell me, the green cap just got put back in the front tire. But the tire is different than the other three tires and it was still in the same driver side front. they told me the oil was change but due to the milage (78,000 miles) it makes it look that way. I am no mechanic, but I know what a fresh change of oil looks like. The filter probably was not change and that why the oil still looks muddy. I recommand this service if it is completed correctly More
Great experience! ! The service person was great. Very welcoming. Fast and efficient service. Looking forward to my next appointment. ! The service person was great. Very welcoming. Fast and efficient service. Looking forward to my next appointment. More
I took my SUV into quality Chevrolet because the check engine light was on and when I went to pick up my vehicle, it would no longer start a run. I don’t know what they did to my vehicle. I am not satisfi engine light was on and when I went to pick up my vehicle, it would no longer start a run. I don’t know what they did to my vehicle. I am not satisfied. I am very upset because now I’m left without transportation, and when I discussed that with the person on staff, I was told that eventually the vehicle would’ve stopped anyway, no empathy a total disregard for my property and I feel that I was violated and taken advantage of I will never bring another vehicle of my quality Chevrolet I was never able to talk to the owner or the actual manager And that says a lot More