Quality Chevrolet

Overall the dealership has been accommodating and willing to help find solutions. Aside from the car issues the staff has been very helpful to help find solutions. Aside from the car issues the staff has been very helpful More

My 2016 Volt was towed to this dealership on May 31, 2025, after being diagnosed with a failure in one of the vehicle’s high-voltage batteries. The necessary repair or resolution, which required coordin 2025, after being diagnosed with a failure in one of the vehicle’s high-voltage batteries. The necessary repair or resolution, which required coordination with GM’s took approximately four months to complete. The primary issue throughout this period was a profound and systemic failure in customer communication and follow-up. The process completely stalled after the initial diagnosis; had I not persistently initiated contact, my vehicle would still be awaiting attention. This failure of service was unfortunately led by the Service Manager Scott Holt, whose demeanor was both unhelpful and unprofessional, demonstrating disinterest in resolving my issue. Calls to GM Customer Service were equally unsatisfactory, as I was given incorrect information regarding the vehicle’s warranty status and I was told there was noting GM could do for me? There was zero assistance from the dealership when they knew GM Customer Service gave me incorrect information? The sole positive element in this entire ordeal was the exceptional effort of Bill Smigiel in the service department, who provided a necessary and appreciated level of communication. Based on this dismal, four-month-long failure—minimal dealership, follow-up, and no external coordination—I cannot, in good conscience, recommend this service department or the dealership for vehicle purchases. More

I can’t say enough good things about Josh and the incredible service he provided when my truck needed a major repair under warranty. From start to finish, Josh went above and beyond to make sure I wa incredible service he provided when my truck needed a major repair under warranty. From start to finish, Josh went above and beyond to make sure I was completely taken care of. He kept me informed every step of the way, explained everything clearly, and made what could’ve been a stressful situation smooth and worry-free. It’s rare to find someone who genuinely cares about their customers the way Josh does—he treated me with honesty, professionalism, and respect. Thanks to him, I’ll continue to bring my vehicles to Quality Chevrolet with total confidence. Highly recommend asking for Josh if you want top-notch service and peace of mind! More

There were Multiple people just walking around and talking and joking and speaking Spanish....yet, they can't Greet the Customers, and are Care Less about Everything....they get paid to have an Attitu talking and joking and speaking Spanish....yet, they can't Greet the Customers, and are Care Less about Everything....they get paid to have an Attitude and barely do Anything!! Unacceptable!! More

"Alejandro has a bad attitude and doesn’t help at all, no matter how many basic questions you ask about your service, and it’s always the same. I have been bringing my car here for over 5 years, and I have a matter how many basic questions you ask about your service, and it’s always the same. I have been bringing my car here for over 5 years, and I have already reported him." More

Great service and excellent quantity done on my transmission service. I would recommend quality Chevrolet. transmission service. I would recommend quality Chevrolet. More

Good, customer friendly and focused. Can improvise with implementing technology to make form completion and data transfer process efficient. Can improvise with implementing technology to make form completion and data transfer process efficient. More

The attendant at the repair shop was very helpful addressed all my concerns and they got me out and a good amount of time. addressed all my concerns and they got me out and a good amount of time. More

Easy to deal with always friendly plenty of stock great service dept competition prices will match or beat service dept competition prices will match or beat More

Less than 14k miles on the truck and I've had two check engine lights come on. The truck has been at the dealership for almost a month for trouble shooting and maintenance. Hopefully the latest maintenance engine lights come on. The truck has been at the dealership for almost a month for trouble shooting and maintenance. Hopefully the latest maintenance has fixed the issue. More