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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
1,751 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,751 reviews

June 17, 2025

The service department has been an issue for some time. I get told that they will call me back about something and I never hear from them again. I was told my transmission was fine and within months I had More

by amydrio30
Recommend Dealer
No
Employees Worked With
Maria
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Jun 18, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns about the service department at Quality Chevrolet Escondido and appreciate your feedback. It is important to us that our customers feel heard and valued. I invite you to reach out to me directly so we can address your concerns regarding the transmission and the service you received. We want to ensure that we uphold our standards and provide you with a better experience in the future. Thank you again for your input. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Jun 26, 2025 -

amydrio30 responded

I was also told that my computer board is going out and that my service rep would call GM to ask about coverage. NEVER received a call back. Since putting in my transmission my remote start has stopped working and my TPS system is off (passenger front tire is reading on the driver side front). He stated it was because of the board. Well my stereo issues arent happening anymore but my remote start still isnt working and since figuring out the TPS issue my light hasnt come back on. I had no electrical issues before my truck sat there for 4 months, but I get it back and I have issues with no resolution or even a call back to let me know what GM said.

June 16, 2025

This is the first time I have received bad service . Just for oil change ; when I first arrived they stated They could not find me ( I scheduled appt weeks in advance; then when they did service ; t More

by tracyann82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of their names
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Jun 16, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Tracy Ann. I understand your concerns regarding the oil change service and the scheduling issues you faced. At Quality Chevrolet Escondido, we strive for high standards, and feedback like yours helps us improve. If you would like to discuss this matter further, please feel free to reach out to me. I'm here to assist you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 16, 2025

Great experience , friendly people good communication along the way. Roman was great to work with, sent me pictures of the car we were interested in. More

by munozanna1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
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Jun 17, 2025 -

Quality Chevrolet responded

Thank you for your positive review, Anna! We're glad to hear that you had a great experience at Quality Chevrolet Escondido and found our team friendly and communicative. It’s wonderful to know Roman was able to assist you with the pictures of the car you were interested in. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 16, 2025

Staff was extremely professional and made the process quick and easy. Will definitely be looking to do future business with Quality Chevrolet More

by mercadojorge6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick
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Jun 17, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our staff provided you with a quick and easy experience at Quality Chevrolet Escondido. We truly appreciate your support and look forward to assisting you with your future automotive needs. See you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 15, 2025

Love the service department! Juan is always positive and friendly. He provides great customer support! More

by brwieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service.
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Jun 16, 2025 -

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear you love the service department at Quality Chevrolet Escondido. Juan is indeed a valued member of our team, and we’re glad he's been able to provide you with great customer support. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 15, 2025

Had my truck towed there they had the information called me, checked it out told me the problem and called me next day that it was finished friendly and perfect interaction. Thank you Alex. More

by rington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service 5 star
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Jun 16, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that your experience with Quality Chevrolet Escondido was smooth and that Alex provided friendly and efficient service. We appreciate your kind words and hope to see you again for any future needs! Safe travels with your truck! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 14, 2025

Alex is professional and knowledgeable. He always goes above and beyond to help me out More

by ewild31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Montes
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Jun 15, 2025 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Alex has provided you with such excellent service. At Quality Chevrolet Escondido, we strive to go above and beyond for our customers. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 14, 2025

Lewis was very professional and made me and my wife feel at home. Lewis didn’t force us into a truck we didn’t want, he allowed us to pick the truck we wanted. He also was able to help us get to the monthly More

by tylermgray23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2025 -

Quality Chevrolet responded

Thank you for your fantastic review, Tyler! We're thrilled to hear that you and your wife had such a great experience with Lewis at Quality Chevrolet Escondido. Our team prides itself on providing a comfortable and pressure-free environment, and it’s great to know Lewis helped you find the perfect truck and the right payment plan. We appreciate your kind words and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 14, 2025

Was great got me in the same week for service and got it done on time More

by angelinacuevas29
Recommend Dealer
Yes
Employees Worked With
Kathleen I think
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Jun 14, 2025 -

Quality Chevrolet responded

Thank you for your review, Angelina! I'm glad to hear that we could accommodate you for service in the same week and complete it on time. We appreciate your trust in Quality Chevrolet Escondido and look forward to serving you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 13, 2025

I found the service department staff to be very friendly, knowledgeable and had the car in and out in a decent amount of time. More

by lindsay010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Jun 13, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Lindsay! I am so glad to hear that you found our service department staff at Quality Chevrolet Escondido to be friendly and knowledgeable. Providing timely service is important to us, and we appreciate your feedback. We look forward to welcoming you back for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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