Quality Chevrolet

Poor customer service in all said 90 minutes it was 2. 5 hours not good 5 hours not good More

The reason for coming back to the Dealership for service is simply the Service Writer, Bill Smigiel. Straightforward honesty with future recommendations is key to financial control and planning for vehicle is simply the Service Writer, Bill Smigiel. Straightforward honesty with future recommendations is key to financial control and planning for vehicle service! More

Great shopping experience Omar and Junior Bernal were very helpful, patient, and knowledgeable! Made the buying process less stressful! very helpful, patient, and knowledgeable! Made the buying process less stressful! More

Brought my duramax truck in for emissions code for a def heater sensor with check engine light on. My scanner indicated 1 dtc code. Maria the service writer called and told me that the code was covered unde heater sensor with check engine light on. My scanner indicated 1 dtc code. Maria the service writer called and told me that the code was covered under warranty BUT the tech found 2 more codes for a different emissions issue (egr cooler bypass valve that the tech said was stuck open) that would be $4700. I authorized the warranty work and declined the out of pocket work. I brought my 2-way scanner with me and picked up my truck. I drove my truck on the freeway while monitoring the egr cooler bypass valve. My scanner showed the valve opening and closing normally. I initiated a dpf regen while driving on the freeway and the regen completed normally. According to my scanner, all is well, no dtc codes, but a few of the smog readiness lights are red pending more drive cycles to clear them. I was confused as to what the tech saw to indicate the egr cooler bypass valve was “stuck open” and why I am not seeing any problem now. There were tech notes on the invoice for the def heater diagnosis and repair BUT there were no tech notes on my invoice explaining what the tech did to test the cooler valve. So I left Maria a voicemail explaining all this and asking her to find out exactly what the tech did to determine the bypass valve was stuck open. Was an error made? Maybe a communication error and the valve wasn’t actually having problems? I never received a call back from Maria. More

Great work every time! María knows what she’s doing and helps every single day thanks María knows what she’s doing and helps every single day thanks More

Great staff. Always busy but never upset. Always willing to help. Always a pleasure when I get my oil change Always busy but never upset. Always willing to help. Always a pleasure when I get my oil change More

Very satisfying during my stay. Greatly appreciated. Truck is operating smoothly. Thank you and all the staff at quality Chevrolet. Greatly appreciated. Truck is operating smoothly. Thank you and all the staff at quality Chevrolet. More

Bill Smiguel gets me in out and does a great job! The whole experience was really good! The whole experience was really good! More

My vehicle had a small oil leak, and when I came to pick the vehicle up. They had no comment on the oil leak. They said we only did oil change and nothing more. I asked him if the technician had seen the oi the vehicle up. They had no comment on the oil leak. They said we only did oil change and nothing more. I asked him if the technician had seen the oil leak. The answer was we only did an oil change. More

This service center has good appointment availability. Very clear communication. Quick service. Easy to understand reports. Very clear communication. Quick service. Easy to understand reports. More