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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,164 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,164 reviews

July 01, 2026

I would give him a 10! He's always going the extra mile to help his customers! He deserves a raise! More

by rtorres98
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 02, 2026 -

Quality Chevrolet responded

Thank you for your wonderful feedback! I truly appreciate your kind words and am thrilled to hear about your positive experience at Quality Chevrolet Escondido. We are dedicated to going the extra mile for our customers, and I will make sure to share your compliments. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 01, 2026

Kept me posted on every aspect of the repair, very timely considering parts needed to be ordered. More

by dboren54
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 02, 2026 -

Quality Chevrolet responded

Thank you for your review! I'm glad to hear that you appreciated the timely updates during your repair process at Quality Chevrolet Escondido. We strive to keep our customers informed every step of the way. Looking forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 01, 2026

Roman Torres , salesman, was very easy to work with. Very professional and friendly. The process of buying a car is pretty smooth. More

by Tonyphantc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Torres
Report | Print
Jul 01, 2026 -

Quality Chevrolet responded

Thank you for taking the time to leave such a fantastic review! I’m thrilled to hear that you found our salesman, Roman, easy to work with and that your car-buying process was smooth and professional. Your satisfaction is our priority at Quality Chevrolet. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 29, 2026

The customer service was excellent! Yadira and Eddie were great and very helpful! We definitely had a great experience with our purchase. More

by gaby.escobedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadhira and Eddie
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Jun 30, 2026 -

Quality Chevrolet responded

Thank you so much for your kind words, Gaby! I’m thrilled to hear that you had an excellent experience with Yadira and Eddie at Quality Chevrolet. It’s always our goal to provide outstanding service, and I appreciate you sharing your feedback. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 29, 2026

Took my truck 5 times and they couldn’t find problem,Alex came in and got it fixed More

by ABELNERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex-service-5 stars
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Jun 29, 2026 -

Quality Chevrolet responded

Thank you for your feedback, Abel! I'm thrilled to hear that Alex was able to resolve the issue with your truck. At Quality Chevrolet Escondido, we strive to provide exceptional service, and it's great to know that Alex made a positive impact on your experience. I appreciate your patience and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 28, 2026

My car was there for a month with very little communication from the service writer. I had to communicate via text because he would not answer the phone or return calls. I had to wait a week to g More

by SMITH.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service- AJ Moran
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Jun 29, 2026 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback and understand how important communication is during the service process. I'm glad to hear that your car is fixed and recognize that the lack of timely updates was frustrating. Please reach out to me directly at Quality Chevrolet Escondido to address your concerns and improve our service moving forward. Your satisfaction is important to me, and we hope to serve you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 28, 2026

Was a good time, sharing information about the service. The financial department was great, warranty service too. Thanks More

by persevereone2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2026 -

Quality Chevrolet responded

Thank you for your feedback! I’m glad to hear you had a good experience with the financial department and warranty service at Quality Chevrolet. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2026

Just a long time to get appt and 3 hrs to get alignment done!!!' More than 2 wks to be seen due to alignments only done in mornings!!!! More

by Mem
Recommend Dealer
Yes
Employees Worked With
Juan. He is a 5
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Jun 28, 2026 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand that waiting for an appointment and the time it took to complete the alignment can be frustrating. Your feedback is valuable, and I will take it into consideration to improve our scheduling process at Quality Chevrolet Escondido. If you have any further concerns or need assistance, please feel free to reach out to me. I appreciate your input. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2026

The person at service desk was fine But scheduling an appointment and then waiting 4 hours for oil change is ridiculous More

by Dwaite047
Recommend Dealer
No
Employees Worked With
The person at service desk was fine But scheduling an appointment and waiting 4 hours for oil change is ridiculous
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Jun 28, 2026 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us at Quality Chevrolet Escondido. While I'm glad to hear that our service desk staff met your expectations, I understand that waiting for an oil change can be frustrating. Your concerns have been noted, and I encourage you to contact me directly to discuss your experience further. I'm always looking to improve and provide our customers with the best service possible. Thank you again for bringing this to our attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2026

Juan and the rest of the team are always professional and very friendly. Also, efficient, my truck is never there for any unnecessary amount of time. I really enjoy working with them. More

by FITZGUY2000
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 27, 2026 -

FITZGUY2000 responded

Juan and his team are the best!

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