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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,104 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,104 reviews

June 04, 2026

I was blown off by service manager for weeks and only got a response when I asked for the GM. I sent multiple emails and called several times. More

by BRADLERW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Fierro
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Jun 04, 2026 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your frustration regarding the lack of communication from the service team. At Quality Chevrolet, we strive to provide timely and responsive service. I encourage you to reach out to me directly, so I can discuss your concerns further. Your satisfaction is important to me, and I want to ensure we meet your expectations moving forward. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 04, 2026

Aaron Riddle is the reason I shop at Quality Chevrolet. I followed him from the GMC dealership because he is the best. If he leaves Quality Chevrolet I'll follow him to his next job. More

by Dea1019
Recommend Dealer
Yes
Employees Worked With
Aaron Riddle. He is the best!!!
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Jun 04, 2026 -

Quality Chevrolet responded

Thank you for your kind words! I’m thrilled to hear that Aaron has made such a positive impact on your experience at Quality Chevrolet Escondido. It's great to know that you value his exceptional service. I appreciate your loyalty, and our team looks forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 03, 2026

Service was done quickly and very professionally! In spite of discovering that the issue was covered by a service note that required much more extensive work, all was performed while I waited. More

by rick1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Snodgrass
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Jun 04, 2026 -

Quality Chevrolet responded

Thank you for your kind words, Rick! I’m thrilled to hear that your service experience at Quality Chevrolet Escondido was quick and professional. It's great to know that we're able to handle the extensive work efficiently while you waited. I appreciate your feedback and we look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 03, 2026

Jeff & Link did a fantastic job getting me a great deal on my Blazer EV. Very smooth transaction,made me feel like family. More

by AndrewP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Quality Chevrolet responded

Thank you for your wonderful review, Andrew! I’m thrilled to hear that Jeff and Link exceeded your expectations during your purchase of the Chevrolet Blazer EV. At Quality Chevrolet Escondido, we strive to make every transaction smooth and welcoming. I appreciate your kind words and we look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 03, 2026

Excellent customer service. Every one of my questions were answered. I would definitely recommend this location. More

by Carol B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
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Jun 03, 2026 -

Quality Chevrolet responded

Thank you, Carol! I truly appreciate your kind words about the excellent customer service at Quality Chevrolet Escondido. It's great to hear that all your questions were answered. Your recommendation means a lot! We look forward to assisting you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 02, 2026

Kept me up to date on progress & even sent pictures. Actual cost was very close to the estimate. Very professional and courteous. More

by davebuck84
Recommend Dealer
Yes
Employees Worked With
Bill
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Jun 03, 2026 -

Quality Chevrolet responded

Thank you for your wonderful review, Dave! I am pleased to hear that you appreciated our communication and professionalism throughout the process. We strive to keep our customers informed and deliver on our promises. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 01, 2026

My appointment was at 9 and I was 30 minutes early they were able to get me in and out by 9:30 super fast and truly appreciate. The service all topped all my fluids off and the inside of my truck was clean More

by tylermgray23
Recommend Dealer
Yes
Employees Worked With
JUAN GONZALEZ
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Jun 02, 2026 -

Quality Chevrolet responded

Thank you for your wonderful review, Tyler! I am thrilled to hear that you had such a positive experience during your service appointment. I'm glad we could get you in and out quickly while ensuring your truck was well taken care of. I appreciate your kind words, and we look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 01, 2026

Service was good and the person was very nice he gave me some good information about my car and it was faster then he told me More

by rezmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ED Carr
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Jun 02, 2026 -

Quality Chevrolet responded

Thank you for your feedback! We're glad to hear that you had a positive experience at Quality Chevrolet and that our team provided you with helpful information about your car. We appreciate you taking the time to share your thoughts and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 01, 2026

They fixed the problem. The customer service was not good. Communication very bad. Could not figure out how to use the Merchant fleet billing. More

by CKURTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
Report | Print
Jun 01, 2026 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate you bringing these concerns to our attention, and I'm glad to hear that the problem was fixed. However, it seems that communication and customer service did not meet your expectations. Please reach out to me directly at Quality Chevrolet Escondido to address your concerns and improve your experience. Thank you for choosing us, and we hope to assist you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 31, 2026

Just okay. They asked if I wanted an oil change...on my EV. They forgot what my appt was for, and confused the Telematics replacement with the previous unsucces More

by JANTHONYBECHTOLD
Recommend Dealer
Yes
Employees Worked With
Sophia and another service rep...Nick or Akex, maybe?
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Jun 01, 2026 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding the service received during your appointment. At Quality Chevrolet Escondido, we strive to provide clear communication and exceptional service, and it seems there was a mix-up in this instance. I encourage you to reach out to me directly so we can discuss any lingering concerns and ensure a smoother experience in the future. We hope to see you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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