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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,112 reviews

January 01, 2025

Your service representative are to rude not very helpful I was earlier to my appointment but I was told they couldn’t help until my appointment and I never got a call when my car was ready to pick up and un More

by rojas1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get help by none of them
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Jan 02, 2025 -

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns regarding your experience at Quality Chevrolet Escondido, particularly with our service representatives. It’s important to me that our customers receive timely and helpful service. I appreciate you bringing this to my attention and encourage you to contact me directly so I can address your issues more thoroughly. Your experience is valuable, and I aim to improve. Thank you again for your insights. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 01, 2025

Awesome customer service. The sales colleagues were very responsive and returned calls quickly. Had a very pleasant experience when purchasing our veho More

by SARAHNICOLERIVERA54
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Sarah Nicole! We’re thrilled to hear that you had an awesome experience with our team at Quality Chevrolet Escondido and that our sales colleagues provided responsive service. We appreciate your feedback and hope to see you again for any future vehicle needs! Enjoy your new vehicle! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 01, 2025

The person in the finance department that did my contract was a complete jerk. The paperwork and their electronic signing was confusing and every time I asked a question he shook his head like I was stupid. More

by cabinetcompany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Quality Chevrolet responded

Thank you for your feedback regarding your experience with the finance department at Quality Chevrolet Escondido. It's important for us to ensure our customers feel supported and informed throughout the process. Please feel free to reach out to me directly so I can address your concerns and improve our services. Your feedback is invaluable. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2024

I had an amazing experience and my dealer, Teddy, was outstanding, informative, and very professional!! More

by alihedman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy
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Jan 01, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Quality Chevrolet Escondido. Teddy truly appreciates your kind words about his professionalism and informative service. We look forward to welcoming you back in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2024

Lewis was very professional and friendly. He treated us as we walked into the dealership. He never rushed us and answered all of our questions. More

by JOEFINCH70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2025 -

Quality Chevrolet responded

Thank you, Joe, for your wonderful feedback! We appreciate you taking the time to share your experience at Quality Chevrolet Escondido. It's great to hear that you felt welcomed and that our team was able to assist you thoroughly. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2024

ROMAN is the most exceptional Salesman. I visited about a week ago then returned with my husband to test drive the Traverse. Roman was fantastic, explained in detail all the bells & whist More

by sserrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Torres
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Jan 01, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We’re so glad to hear that you had a great experience with Roman at Quality Chevrolet Escondido. It's fantastic to know that you and your husband enjoyed the detailed explanation of the Traverse and that you’re loving your new vehicle! We appreciate your support and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2024

I’m very satisfied making business with this dealership. I really like how Imran deals with me in leasing my blazer ev. He has excellent customer service. I highly recommend Quality Chevrolet to friends and More

by leganber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shahid Imran
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Jan 02, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience leasing your Blazer EV with Imran at Quality Chevrolet Escondido. Your recommendation means a lot to me, and I appreciate your trust in our dealership. I look forward to assisting you and your friends and family in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2024

ROMAN TORRES WAS GREAT. Greeted me in the lot. Showed me vehicles on hand that fit my reqs, picked one, test drove before we even went in the building. Roman is professional More

by tpsmolan57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROMAN TORRES SALES
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Dec 30, 2024 -

Quality Chevrolet responded

Thank you for taking the time to share your experience with Quality Chevrolet Escondido! I'm thrilled to hear that Roman provided you with such excellent service and that you found the perfect vehicle. Your recommendation means a lot to me, and I look forward to assisting you and anyone you refer in the future! Enjoy your new ride! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2024

JOSH IS VERY EFFICIENT AND ATTENTIVE. I DON'T LIKE THE WEB APPOINTMENT SYSTEM, it would not let set with him. More

by jpgsd2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 30, 2024 -

Quality Chevrolet responded

Thank you for your feedback! I'm glad to hear that you found our service efficient and attentive. I appreciate your concern regarding the web appointment system not allowing you to schedule with Josh. Your input helps us improve our processes at Quality Chevrolet Escondido. Please feel free to reach out if you have any further suggestions or if there's anything else I can assist you with! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2024

Got out the door price quote in writing with all the incentives included after sending all the required documentation! Sales tried to pull a fast one on me Giving me a $1k more expensive quote. I left . More

by Joe
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Junior Bernal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
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Dec 31, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Joe. I understand how frustrating it can be to receive inconsistent pricing information. At Quality Chevrolet Escondido, we strive for transparency and appreciate your feedback as it helps us improve our processes. If you feel comfortable, please reach out to me directly so I can address your concerns and assist you further. Your satisfaction is important to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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