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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,254 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 2,254 reviews

August 20, 2026

Repair took nine hours should not have been more than a two or three hour job More

by bob.t0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2026 -

Quality Chevrolet responded

Thank you for your feedback, Bob. I understand that lengthy repairs can be frustrating, and I appreciate you bringing this to our attention. Please reach out to me directly at Quality Chevrolet so I can discuss your experience further. Your satisfaction is important to me, and I want to ensure we meet your expectations in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 20, 2026

On time and service only took a few hours. All employees in the dealership were attentive. One even helped with the Wi-Fi. More

by kmcbiondi65
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
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Aug 20, 2026 -

Quality Chevrolet responded

Thank you for your wonderful review! I’m glad to hear that your service was prompt and that we were attentive to your needs. It’s great to know that someone was able to assist you with the Wi-Fi as well. Your feedback is appreciated, and we look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 20, 2026

Very slow wait times. No communication throughout service and do not go over report with customers More

by SEAN.ALBRECQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Print
Aug 20, 2026 -

Quality Chevrolet responded

Thank you for your feedback, Sean. I understand that communication and timely service are crucial, and I appreciate you bringing this to our attention. At Quality Chevrolet, we strive to improve our processes, and your experience matters to me. I invite you to reach out to me directly so we can discuss your concerns more thoroughly. Thank you for choosing us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 19, 2026

I would give a great rating to this dealer. When I purchased my Tahoe the sales staff look at all incentives to get me the best deal they could. Now working with service side they have been gr More

by cnygord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Print
Aug 20, 2026 -

Quality Chevrolet responded

Thank you for your wonderful feedback! I’m thrilled to hear that you had a great experience purchasing your Chevrolet Tahoe and that our sales staff worked hard to secure the best deal for you. It's also fantastic to know that you've had positive interactions with our service team. I appreciate your support, and we look forward to assisting you again at Quality Chevrolet! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 19, 2026

Lack of communication. Worst service. Only time Chevy cares about customer is when they are making a sale to profit. Once person buys vehicle they no longer care and you ju More

by lizardoreynoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Quality Chevrolet responded

Thank you for your feedback, Lizardo. I understand your concerns regarding communication and service at Quality Chevrolet. We strive to provide exceptional customer care, and it’s disappointing to hear that we didn’t meet your expectations after your purchase. I appreciate your insights and would welcome the opportunity to discuss your experience further. Please feel free to reach out to me directly. Thank you again for sharing your thoughts. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2026

Great job and great service. I always recommend Quality Chevrolet to my family members and friends. More

by South City Mo
Recommend Dealer
Yes
Employees Worked With
Bill Smigle
Print
Aug 18, 2026 -

Quality Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with us at Quality Chevrolet Escondido. I appreciate your recommendations to family and friends, and we look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2026

Passenger side power folding mirror failed. Juan was able to source a replacement and have it installed within a week. Thank you again Juan! More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Aug 18, 2026 -

Quality Chevrolet responded

Thank you for your kind words, Gregory! I’m glad to hear that Juan was able to help you with the replacement of your passenger side power folding mirror. I appreciate your feedback and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2026

I've to wait for 3 and half hours for oil change omg terrible usually it only takes hour and a half ?????? More

by timwang71
Recommend Dealer
No
Employees Worked With
Bill
Print
Aug 17, 2026 -

Quality Chevrolet responded

Thank you for your feedback, Tim. I understand that waiting for an oil change can be frustrating, especially when it takes longer than expected. Your experience is important to me, and I appreciate you bringing this to our attention. If you'd like to discuss this further, please don't hesitate to reach out to me at Quality Chevrolet. I'm here to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2026

It was a simple oil change and I told them I was on a timeline. They got me in and out on time and washed my car too More

by Mmangerino
Recommend Dealer
Yes
Employees Worked With
Ray
Print
Aug 17, 2026 -

Quality Chevrolet responded

Thank you for your wonderful review! I’m thrilled to hear that your oil change experience at Quality Chevrolet was quick and efficient, and that we could get you back on your timeline. I appreciate your feedback, and we look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 17, 2026

It was a simple oil change and I told them I was on a timeline. They got me in and out on time and washed my car too More

by Mmangerino
Recommend Dealer
Yes
Employees Worked With
Ray
Print
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