Quality Chevrolet
Escondido, CA
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Overall this last visit was better than the previous visits. I will say it was very nice having a female advisor. I will say their records of my vehicles aren’t quite up to par, even from previous visit visits. I will say it was very nice having a female advisor. I will say their records of my vehicles aren’t quite up to par, even from previous visits. Of course problem fixed, but of course the other side mirror is now broken. More
Estimated completion time was pushed multiple times, which caused me to have to leave my car overnight. Cost estimate also increased significantly from original estimate, as the brake service (that I or which caused me to have to leave my car overnight. Cost estimate also increased significantly from original estimate, as the brake service (that I originally had asked for) was not included in original estimate. More
Service was quick and the service department was attentive and very professional. The Service writer was also very professional and kept me informed of what was next to be done on my vehicle. attentive and very professional. The Service writer was also very professional and kept me informed of what was next to be done on my vehicle. More
Although it took way too long to get the vehicle after ordering, Walter kept me in the loop and expedited the delivery when it did finally arrive ordering, Walter kept me in the loop and expedited the delivery when it did finally arrive More
Simon Gates is the reason I am giving the 5-Star rating/Excellent service response. He was very nice to work with and showed concern, was a great listener, and followed through with requests for ev rating/Excellent service response. He was very nice to work with and showed concern, was a great listener, and followed through with requests for everything I presented to him. More