Quality Chevrolet
Escondido, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We can't disagree with the other raters more...quality of professionalism and respect we received while looking to purchase a new 2021 Chevy Traverse was outstanding. Our sales person was Eduardo "Eddie" and professionalism and respect we received while looking to purchase a new 2021 Chevy Traverse was outstanding. Our sales person was Eduardo "Eddie" and he is top notch. The price we agreed on was compatible with other dealers in the area with compatible other car models. We are replacing an older Traverse and since we loved that car, decided to buy a newer one. Not only was Eddie the best salesperson we ever met, but the manager Junior and the finance person John all treated us with respect and courtesy. There was never any pressure from anyone and we honestly felt the deal was fair. I wouldn't hesitate to buy here again. More
The price advertised versus the price they tried selling me the car for is not the same. The car’s price magically increased by a 3000 dollars. This is similar in my opinion to a bait and switch trick. Extr me the car for is not the same. The car’s price magically increased by a 3000 dollars. This is similar in my opinion to a bait and switch trick. Extremely unprofessional. Also, when I asked about a price breakdown to figure why the price increased so much, the salesman blatantly told me they don’t do price breakdowns. What kind of dealership doesn’t do price breakdowns? I would not recommend anyone trust their advertised prices or do business with this dealership. More
They tried to charge me an extra $3500 without my knowledge!!! The advertised price was $25110, I was told I was going to pay $25110 I agreed to thsi price. I get my finace paperwork and the price ma knowledge!!! The advertised price was $25110, I was told I was going to pay $25110 I agreed to thsi price. I get my finace paperwork and the price magically went up $3500 from the price listed on their website. When I brought this up they said "they were doing me a favor" by giving me some of the incentivies they offered. I was not the only customer this happened to. While I was there I heard 3 other customers complaing it happened to them. More
Just as the most recent March 2021 review notes, it appears as though Quality Chevrolet practices deceptive advertising. Buyer beware. We had an agreed upon price through discussions with a salespers appears as though Quality Chevrolet practices deceptive advertising. Buyer beware. We had an agreed upon price through discussions with a salesperson through email and over the phone. Went in to pick up the truck and the sales manager Manny increased the price by $1400 for paint and interior protection they claim has already been installed. They refuse to sell the vehicle for the online advertised price. VERY deceptive! Look up the definition of "Bait and Switch" and it describes the exact practice that Quality Chevrolet is conducting. Be careful with your money. I've purchased 6 other vehicles already this year at other dealers and have NEVER run into this type of deception before. More
Dealer ship offers a very low price online and then when you contact them they tell you they added additional after market items that pump up the price. Shop at your own risk. you contact them they tell you they added additional after market items that pump up the price. Shop at your own risk. More
xxxxxxxx Once they rope you in with a good advertised xxxxxxxx Once they rope you in with a good advertised deal they put on the contract all kinds of add ons. Like "paint protection" (wax) interior xxxxxxxx Once they rope you in with a good advertised deal they put on the contract all kinds of add ons. Like "paint protection" (wax) interior protection (scotchguard) and "anti-theft" which is just some metal stickers on body panels (thieves have razor blades lol) Fuzzy math lies and deception. I should have walked. Denied my an incentive but were dumb enough to write it in the paperwork-complaining to GM Financial. Once you see the "four square" and all they want to do is talk payment RUN I should have left and I am better than this. More
Made an appointment with a salesman to see an Equinox. Sat down told them what I wanted to be in terms of monthly payments. They came back with an insulting number. I have an 750 to 800 depending on which Sat down told them what I wanted to be in terms of monthly payments. They came back with an insulting number. I have an 750 to 800 depending on which bureau you go with. I told then no thanks and asked for my keys and they didn't even ask me what they could do to get me in the Equinox. Walked in to Courtesy in Mission Valley and told them wher I need to be and 45 min later i was driving away in a more expensive Equinox than i had intended to buy. More
Put WRONG oil in an Almost New Corvette I made an appointment with Anthonly(New Guy, sadly) two weeks before to have 0 W 40 oil put my 2017 Corvette Grand Sport. He apparently coded somethi I made an appointment with Anthonly(New Guy, sadly) two weeks before to have 0 W 40 oil put my 2017 Corvette Grand Sport. He apparently coded something wrong and the put in the standard 5 W 30 that all the other common Chevys get. He CHARGED me the higher price, and when I questioned it they paraded out the shop Foreman who said that the Part#12345885 was FOR the 0 W 40; but when I got home I checked and it is the cheap 5 W 30. He LIED to my Face. This place has really gone down hill and I can't go back. Of course Anthony does not return a call to him but they would not correct it if they are willing to lie to your face.....Another dealer Gone. More
Stay away from these scoundrels, especially their service dept. They refused to polish my car after they damaged it with a cheap wash. Their techs couldn't even install anything correctly without any problem dept. They refused to polish my car after they damaged it with a cheap wash. Their techs couldn't even install anything correctly without any problems. Do yourself a huge favor and go somewhere else. More
I bought a silverado from Quality Chevy a few months ago and their service was great. I felt they went out of their way to accomodate my needs and help me through the whole process. I found them by doing a and their service was great. I felt they went out of their way to accomodate my needs and help me through the whole process. I found them by doing a search on google. Their website <A HREF="http://www.qualitychevy.com">QualityChevy.com</A> was the most helpful one I could find so I visited them and I did haggle the price down a bit but it was quick and easy. I just brought my silverado in for the first service and that also went smoothly. No complaints there. I used a coupon they sent me so I got a great price on the service. More