
Putnam Lexus
Redwood City, CA
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288 Reviews of Putnam Lexus
Emergency service We had a blown tire and were towed to Putnam Lexus for service at 5 p.m. and were provided a courtesy car and the service was completed by 11 a.m. the We had a blown tire and were towed to Putnam Lexus for service at 5 p.m. and were provided a courtesy car and the service was completed by 11 a.m. the following day.We had purchased the vehicle at Putnam but had relocated but Putnam had our vehicle records and our service experience was excellent. Thank you. More
My advisor, Fadi, was very helpful. Fadi was very helpful - much better than my first experience before I knew about him! I feel like I am going to be in good hands now that I am workin Fadi was very helpful - much better than my first experience before I knew about him! I feel like I am going to be in good hands now that I am working with him. More
Excellent Service Fadi is the reason I have now bought my third Lexus from you dealership, and why I always take my vehicles to you for service. Top notch, trustworthy, Fadi is the reason I have now bought my third Lexus from you dealership, and why I always take my vehicles to you for service. Top notch, trustworthy, professional. More
Efficient Routine scheduled service; Joe was helpful. Waiting room and check out service pleasant. Snack options a little sparse by the late morning when I wa Routine scheduled service; Joe was helpful. Waiting room and check out service pleasant. Snack options a little sparse by the late morning when I was there. More
great my car was cleaned and sparkling. my agent was very courteous and everything was great when I picked it up. keep up the great work. my car was cleaned and sparkling. my agent was very courteous and everything was great when I picked it up. keep up the great work. More
Ben is an exceptional service manager. He was prompt and communicated at the highest level. Highly recommend for anyone looking to get their lexus serviced. -Josh Y. communicated at the highest level. Highly recommend for anyone looking to get their lexus serviced. -Josh Y. More
Excellant service Everything went well and was on time....wish there was not a charge for diagnostics on something that could have been covered by warranty.$250 or so t Everything went well and was on time....wish there was not a charge for diagnostics on something that could have been covered by warranty.$250 or so to check something seemed extreme! More
Everything was and always professional and on time Thank you Everyone at the dealership is friendly and cooperative, My appointment went perfect as the person that called me to make my appointment. I was very ha Everyone at the dealership is friendly and cooperative, My appointment went perfect as the person that called me to make my appointment. I was very happy and I like the personal service that I received. Bajis More
Already provided this feedback about the service adviser who worked with me and the timeliness of the service. I did have to schedule twice because the necessary part to repair th about the service adviser who worked with me and the timeliness of the service. I did have to schedule twice because the necessary part to repair the car was misplaced. More
Best Lexus Service in California Putman Lexus has the absolute best service department in California. Fadi Soudah is a truly outstanding Service Consultant. He is both knowledgeable Putman Lexus has the absolute best service department in California. Fadi Soudah is a truly outstanding Service Consultant. He is both knowledgeable and efficient! The Service Department is why I will buy another Lexus. More