Putnam Chrysler Dodge Jeep Kia

I was involved in a collision with my brand new truck over a year ago and when I got it back from Dario the body shop manager my hood was mis aligned and there were numerous paint defects from the painti over a year ago and when I got it back from Dario the body shop manager my hood was mis aligned and there were numerous paint defects from the painting that was performed on my truck. The plastic in the wheel wells was also not buttoned back up properly. Upon pickup, I pointed these issues out to Dario and he didn’t want to help so I had to get the General Manager involved. I scheduled a meeting with him and he was very rude and sarcastic to my wife and myself, however, they did make right and repainted, aligned the hood, and buttoned the plastic back up for a complete finish. I picked up the truck and I thanked them for making right on the mistakes. They are my local dealer and I just gave them another shot at my service business for two recalls and now I am noticing rust around my sensors on the rear bumper. I brought the truck in and they told me they would take pictures and send them to Ram for a warranty claim. Almost 3 weeks went by and I never heard anything back ? I then began to call every day until I finally reached the dealerships warranty person Eric who was quite pleasant and assured me that Ram accepted the claim and I could drop the truck off on Wednesday to be repainted. Wednesday morning I got a harassing phone call from Dario telling me that my business was not wanted and that I need to bring the truck elsewhere !!! If this is the level of service that this dealer provides I suggest you look elsewhere More

Efficient, Friendly and Professional. From the moment I walked in I was greeted by friendly and professional people. Ray Pomerleau made my purchase easy. He answered all my questions, ev From the moment I walked in I was greeted by friendly and professional people. Ray Pomerleau made my purchase easy. He answered all my questions, even suggested other options that were available. Scott Johnson friendly and professional. He made it quick and easy. This was the best car buying experience I ever had! Thanks to everyone at Putnam Chrysler Dodge Jeep Kia More

Well Done Very professional personnel in each phase of the transaction. I will purchase my next Jeep or P/U Truck from this dealership. The 1500 Pro master is Very professional personnel in each phase of the transaction. I will purchase my next Jeep or P/U Truck from this dealership. The 1500 Pro master is the vehicle of my dreams. Thank you. More

In and Out Great personable staff, really felt welcomed the second that I stepped foot in the door. Everyone was very knowledgeable and made my purchase quick a Great personable staff, really felt welcomed the second that I stepped foot in the door. Everyone was very knowledgeable and made my purchase quick and seamless. I thought I knew what I wanted going in but the staff helped me make a better decision and answered all the questions that I had along the way. More

"Awesome" This is my fourth vehicle I've purchased from Putnam Chrysler Dodge Jeep Kia. The service all around is top notch and you really do feel like you're This is my fourth vehicle I've purchased from Putnam Chrysler Dodge Jeep Kia. The service all around is top notch and you really do feel like you're part of a family. Steve Zacek and everyone I've dealt with over the years has made my car shopping experience great overall!! I wouldn't go anywhere else! More

Incredible Dodge Challenger GT Great Service and on top of the game. Excellent 2017 Dodge Challenger with White Pearl interior. Mark Pillsbury had everything organized to make a tra Great Service and on top of the game. Excellent 2017 Dodge Challenger with White Pearl interior. Mark Pillsbury had everything organized to make a transaction from Long Island super easy! More

First Dodge I haven’t laughed and enjoyed purchasing a vehicle like this in a very long time. Steve, Tim and Scott made this buying experience stress-free and enj I haven’t laughed and enjoyed purchasing a vehicle like this in a very long time. Steve, Tim and Scott made this buying experience stress-free and enjoyable. Steve was very thorough explaining the vehicle to me. Even the questions I didn’t think of were answered. More

Great group of people to work with! I have always hated the car buying process. But this time was different. I didn't feel taken advantage of. Everyone was friendly and helpful. A gre I have always hated the car buying process. But this time was different. I didn't feel taken advantage of. Everyone was friendly and helpful. A great experience overall! More

Fantastic! Easiest buying experience ever! 100% would recommend! Jason is phenomenal at what he does and knowledgeable in every aspect in car buying. I'm thrille Easiest buying experience ever! 100% would recommend! Jason is phenomenal at what he does and knowledgeable in every aspect in car buying. I'm thrilled with my purchase! More

Pleasurable and personal I had to replace my car very quickly and found my new/previously owned car online at Putnam. It was a pleasure to drive the hour to work with this dea I had to replace my car very quickly and found my new/previously owned car online at Putnam. It was a pleasure to drive the hour to work with this dealership in making the purchase. I would do it again without hesitation. The dealership is charming! Scott and Ray were great to work with, thank you. More