Putnam Chrysler Dodge Jeep Kia

Responsive, well organized and willing to listen I purchased a new KIA SUV today and was very pleased with the entire experience. Jimmy Rivera did an excellent job of managing the entire process. All I purchased a new KIA SUV today and was very pleased with the entire experience. Jimmy Rivera did an excellent job of managing the entire process. All of the employees I encountered were straight forward and friendly. It looks like a great place to go for service. More

Unsatisfied with the so-called "service" Putnam RipOff auto wheeler-dealer review The vehicle was purchased for $11,000+ when you add in the $495.00 'dealership fee'. Six days later, the Putnam RipOff auto wheeler-dealer review The vehicle was purchased for $11,000+ when you add in the $495.00 'dealership fee'. Six days later, the "Tire Pressure" light came on. I found that two of the tires were below the manufacturer recommended pressure, and noticed that a third one was badly out of balance. One tire was 3 psi below the low limit, and the other was 6 psi below, and one of the wheels had No electronic pressure indicator on it. So I made an appointment to have the leaks fixed, and the air cleaner replaced. When I got to the appointment, I told the service technician that the air cleaner (which looked very full of dust and debris. To me it looked like it had been in there for a few years... ), needed replacement. To my utter surprise, the service representative told me that the air cleaner was not covered under the warranty. I couldn't believe my ears! This is a vehicle with an internal combustion engine that Needs Large Quantities Of Air to operate!! Had I bought the $2,000+ service plan, I would have been Hoppin' Mad!!! How can a car's air cleaner Not be under Warranty??? To wrap this review up... the appointment lasted 2 1/2 hours, and six days from then... (today), the tire pressure Warning light is back on. One of the plastic trims which cover the sides of the Stow,N,Go seats was dislocated, but I was able to re-attach it myself. How was that overlooked? Maybe they didn't try everything to see if it needed maintenance... (but I got a 'warranty' that "all was well". There were no notes in the contract about "existing mechanical issues"... By the way... sell your existing vehicle privately, as they will only offer you about25% of what it is worth. Do I feel that the service department treated me fairly? And I answer: I feel like I got Ripped Off ! ! ! More

Very content thanks to Darius Banks & Gates Family We visited Putnam Chrysler in a bind hoping for a rough of idea of what we were looking for, but didn't expect to have such a pleasant sales experienc We visited Putnam Chrysler in a bind hoping for a rough of idea of what we were looking for, but didn't expect to have such a pleasant sales experience. Darius helped us figure out a very reasonable arrangement within a few hours, and his friendly and forthcoming demeanor made us very comfortable in leasing a new 2016 Jeep Compass with them. I would recommend Darius and Putnam Chrysler to anyone looking for a new vehicle in the near future for a contrite and consumer-friendly experience. More

New Jeep Wrangler Unlimited 75th Anniversary Edition I just purchased a new Jeep Wrangler Unlimited and was very satisfied with the customer service I received from Sales Consultant Jimmy Rivera. So far I just purchased a new Jeep Wrangler Unlimited and was very satisfied with the customer service I received from Sales Consultant Jimmy Rivera. So far, I am really enjoying my new Jeep. More

Friendly, efficient, relaxed I was very pleased with the dealership especially Ray Pomerleau who after negotiating with me online was very straightforward. Although the dealership I was very pleased with the dealership especially Ray Pomerleau who after negotiating with me online was very straightforward. Although the dealership was outside my local area, I would feel very comfortable about returning for future auto purchases. More

1st great car buying experience I hate car shopping. I put it off till I absolutely have to do it. James made the experience so smooth and easy. First time I didn't feel ripped off. I hate car shopping. I put it off till I absolutely have to do it. James made the experience so smooth and easy. First time I didn't feel ripped off. They gave me a great price right from the beginning. Will definitely be getting my next car here again with James as my sales consultant. More

Customer Service....World Class! I am a repeat purchase customer. I enjoyed my first experience based upon the simplicity, stress free sales approach, and complete satisfaction. Enjoy I am a repeat purchase customer. I enjoyed my first experience based upon the simplicity, stress free sales approach, and complete satisfaction. Enjoyed years for great vehicle service. I returned for my second vehicle. My sales experience met my expectations. Service was fantastic. My questions were answered, my request for options and vehicle were met. Finance was simple and enjoyable. Delivery quick and efficient. I am sure my service appointments will also be the same. Keep up the great work...World Class Customer Service...Thank You More

Car Buying I was shopping for a new car. I went to Putnam Kia and they helped me find the right car for my budget. I had a GREAT salesman named Darius Banks who I was shopping for a new car. I went to Putnam Kia and they helped me find the right car for my budget. I had a GREAT salesman named Darius Banks who helped me every step of the way!!! They also had a great finance dept.that helped me with my loan. I would tell anyone looking for a new or used car to go there first. They truly care about your needs and are not pushy like other dealerships. Thanks Darius and the entire Gates family for the awesome experience in car buying!!! More

Nice Sales Experience Not pushy and very knowledgable. They were patient with me while I worked to understand the vehicles and options. When I ultimately made a decision t Not pushy and very knowledgable. They were patient with me while I worked to understand the vehicles and options. When I ultimately made a decision they helped to locate the vehicle and bring it in. Good experience. More

Horrible I got convinced to buy a brand new car with warranty. After 2 years of no problems the check engine light comes on. Having a warranty I bring it to th I got convinced to buy a brand new car with warranty. After 2 years of no problems the check engine light comes on. Having a warranty I bring it to the dodge dealership for repair. They say it will be a couple days.....1 month later they say it needs a motor that warranty isn't going to cover. During the month I kept calling on status.(because they kept saying "we should know tomorrow, " and they never called. I only got 1 call after I finally showed up and got an attitude from the service manager. My dodge with 100000 mile warranty is a JOKE!!!! They don't honor it, so don't buy one!! Also has 2 recalls. They Refused to give me a rental. Worst service ever!! More