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Purvis Ford Lincoln, Inc. - Service Center
Fredericksburg, VA
337 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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337 Reviews of Purvis Ford Lincoln, Inc. - Service Center
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July 22, 2021
Great service professional people. I do all my service here. Would recommend purvis ford to all people interested. Service was timely and and completed sooner than estimated. here. Would recommend purvis ford to all people interested. Service was timely and and completed sooner than estimated. More
by Psmurf52
Employees Worked With
Other Employees :
Tom Linnehan, Daniel Mullins, Brooke Rodgers, Matt Brinson
June 09, 2021
I like the dealership it is very clean people are very responsible friendly and efficient and the service of the vehicle is always done efficiently and the online appointment was efficient as well thanks responsible friendly and efficient and the service of the vehicle is always done efficiently and the online appointment was efficient as well thanks for a great job. More
by charlie
June 04, 2021
Purvis Ford did a quick and seemingly good job on my Works oil change. Later, however my engine splash shield fell off on the passenger side while on the Interstate. Three screws were missing. I paid Works oil change. Later, however my engine splash shield fell off on the passenger side while on the Interstate. Three screws were missing. I paid $13 for three missing screws from Purvis Parts, and placed them in myself. My concern is the screws are tight, but they keep turning and won't seat or come to a complete stop as I was hand tightening them in. A Purvis service rep said over the telephone that it sounded like the threads had been stripped. Haven't been able to get anyone to look at it yet. Afraid to get back on the Interstate. I was told to call a Ben, but unable to reach him. More
by ajmas0n
Employees Worked With
Ben is the name I was given to see about problem. Called. No return call.
May 03, 2021
ALL WAYS GOOD AND FAST SERVICE.ONLY PLACE THAT I WILL TAKE MY 2019F150 TO HAVE ANY TYPE OF WORK DONE..THANK YOU PURVIS FOR YOUR GOOD SALES AND SERVIS TAKE MY 2019F150 TO HAVE ANY TYPE OF WORK DONE..THANK YOU PURVIS FOR YOUR GOOD SALES AND SERVIS More
by Joseph
Employees Worked With
April 30, 2021
My service advisor, Matt Brinson, was very helpful and courteous in helping me get the door panels replaced on my 2005 Mustang GT. Looks like new! Thanks! courteous in helping me get the door panels replaced on my 2005 Mustang GT. Looks like new! Thanks! More
by Jphud54
Employees Worked With
Matt Brinson
April 26, 2021
Great service as usual!! Andrew always takes good care of us!! I’ve recommended Andrew for their service needs. It’s always a pleasure to come to the dealership us!! I’ve recommended Andrew for their service needs. It’s always a pleasure to come to the dealership More
by Retgoose
April 03, 2021
I always get friendly, reliable service at Purvis. I have purchased new cars and trucks here and always have them serviced here. I have had many great service techs over the years and Tony took good care of purchased new cars and trucks here and always have them serviced here. I have had many great service techs over the years and Tony took good care of me this time. More
by richard
Employees Worked With
Tony Simms
March 16, 2021
Took my 2020 Navigator here for work that was done by Ted Britt Lincoln and wasn’t done right. Ted Britt redid the work 4 times and couldn’t get it right. Our is Ford was able to complete the removal and rei Britt Lincoln and wasn’t done right. Ted Britt redid the work 4 times and couldn’t get it right. Our is Ford was able to complete the removal and reinstall in about 30 minutes and it was done right! More
by stankoshawn
Employees Worked With
Tom Linnehan, Daniel Mullins, Matt Brinson
March 05, 2021
Andrew is awesome great customer service. made my appointment very easy. I always take my Ford Escape to Purvis Ford which always provide a good service. Highly recommended. appointment very easy. I always take my Ford Escape to Purvis Ford which always provide a good service. Highly recommended. More
by Izzy
Employees Worked With
March 05, 2021
The only bad thing I can say is we dident receive a recall notice but it happens I’m not mad. Accidents happen but everyone was so friendly and made it is was fixed the right way and returned to me in recall notice but it happens I’m not mad. Accidents happen but everyone was so friendly and made it is was fixed the right way and returned to me in one day. Fast and painless process will definitely come back and send all my family and friends here More
by Annettegrymace
