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Purvis Ford Lincoln, Inc.

Fredericksburg, VA

3.5
453 Reviews

11335 Patriot Highway

Fredericksburg, VA

22408

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453 Reviews of Purvis Ford Lincoln, Inc.

May 09, 2022

This is the second vehicle that I have bought from Purvis Ford. They are professional in every aspect. I serviced my truck at their dealership as well and have never received anything less than the best serv More

by Billy1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Eadie, Ross Decatur, Taylor Clark
May 13, 2022 -

Purvis Ford Lincoln, Inc. responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 23, 2022

Visit was to address a recall (seat belt). Reserved a date and dropped the vehicle off the day prior. Worked with our Service Rep, Rosie. Called the next day late afternoon and found out they More

by jandsmazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie, Tony McMahan
April 13, 2022

This is my primary dealer who not only sold me my truck but has served it since 2020. I have alway been treated as if I was their only priority. Would recommend them one hundred percent. More

by dherring29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mackove
Apr 25, 2022 -

Purvis Ford Lincoln, Inc. responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2022

Very professional and open for good discussion . Sales staff and individual who did the paperwork knew their jobs More

by Stephen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Gammon
March 19, 2022

I am a first time buyer and I had a fantastic experience overall. Everyone was super patient and attentive. Walked me through all my questions in detail. Once I made a decision they wrapped up the paperwork More

by agomulu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fleming
March 13, 2022

Friendly professional and really down-to-earth people. Gary the sales man is a pistol!!! Kathy Smith in finance was an absolute gem. I have dealt with parts and maintenance for years, but first time buyin More

by kmummert3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary in sales, Kathy in finance
March 12, 2022

My F-150 needed inspection. The inspection was done quickly at no charge. while I was there I ask one of the service representatives some questions about the stop-start option More

by jeb0book
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 13, 2022 -

Purvis Ford Lincoln, Inc. responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2022

Great results… Tray in service dept was attentive and listened to my concerns; job was done in a timely fashion. More

by lrandulfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray
Mar 13, 2022 -

Purvis Ford Lincoln, Inc. responded

Hi Lrandulfe, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 19, 2022

service was outstanding. they not only helped with parts showed me where to get them since they were out of stock. Love the this dealership recommended them to anyone!!!! More

by pebbleskcpeb56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McMahan
February 09, 2022

Efficient and kind. Timely. Clean facilities and waiting area. Mike Lehnhardt is an exceptional advisor. More

by lomax1999
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Lehnhardt
Feb 11, 2022 -

Purvis Ford Lincoln, Inc. responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

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