Purvis Ford Lincoln, Inc.

Very satisfied. Love how they call you with an update / progress on your repair. Tony and Troy are top notch service advisors! Recommend this group highly. progress on your repair. Tony and Troy are top notch service advisors! Recommend this group highly. More

As always!! The the performance of the service team at Purvis Ford is excellent. Always courteous, and helpful. Easy to make an appointment and work was done within the time frame given. Thank you Purvis Purvis Ford is excellent. Always courteous, and helpful. Easy to make an appointment and work was done within the time frame given. Thank you Purvis Ford!! More

Private ownership and the staff work hard to make sure the customer is totally informed on all options and packages available. They had to find the F250 XLT truck I wanted outfitted for Max Towing. I enjo the customer is totally informed on all options and packages available. They had to find the F250 XLT truck I wanted outfitted for Max Towing. I enjoyed working with Purcell and the Purvis staff More

warranty service Brought my 2016 Edge in for a leaking transmission. Leaking plugs were replaced under warranty, with no hassle. Pleased with the service at Purvis F Brought my 2016 Edge in for a leaking transmission. Leaking plugs were replaced under warranty, with no hassle. Pleased with the service at Purvis Ford. Service was performed in a timely manner and the service advisors were pleasant and communicative. More

Team Work that is friendly and accommodating I have always appreciated and admired the ability of the Purvis Ford Lincoln staff to work as a team in providing high quality customer service. They I have always appreciated and admired the ability of the Purvis Ford Lincoln staff to work as a team in providing high quality customer service. They have always treated me with respect and have always answered my questions in a professional and respectful manner. I have never had a problem with the service work. I highly recommend Purvis Ford Lincoln, Inc. More

the best ! Purvis Ford of Fredericksburg va is all about the way car/truck buying should be ! After this purchase it makes me want to go get another ! Purvis Ford of Fredericksburg va is all about the way car/truck buying should be ! After this purchase it makes me want to go get another ! More

When we arrived at the Purvis service center to pick up our car there was no one at the service desk. A woman was standing just a few feet away and looked at us three times in about 5 mins but said nothing our car there was no one at the service desk. A woman was standing just a few feet away and looked at us three times in about 5 mins but said nothing. When I spoke up and asked if this was where you pick up your car she turned and said yes and she would be with us in a minute. Really, she couldn’t say right away that she would be right with us. And I pointed out to the rep when I dropped off the car that one tire was missing a stem cap and could they replace it. I asked three times before leaving the car. Yep, no cap on the stem when I got home. So for a 5 cent stem cap and lack of customer service I give Purvis a 1 Star rating. More

very good the service is very prompt very friendly the driver of the courtesy van was very professional and prompt the service center person frank mackov the service is very prompt very friendly the driver of the courtesy van was very professional and prompt the service center person frank mackove is one who goes out of his way to be helpful More

Always friendly professional service. Came in with a check engine light issue. They found a blown fuse, and were even kind enough to provide a diagram to show which one it was should it happen again. check engine light issue. They found a blown fuse, and were even kind enough to provide a diagram to show which one it was should it happen again. More

Dan, our service advisor was excellent. Kept in contact Dan, our service advisor was excellent. Kept in contact with us at all times to let us know the status of our service. Finally my car is up and runn Dan, our service advisor was excellent. Kept in contact with us at all times to let us know the status of our service. Finally my car is up and running as it should be! Thank you Purvis Ford. More