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Purvis Ford Lincoln, Inc.
Fredericksburg, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Excellent Staff and service. The service was complete and on time as promised. The price was as stated and they didn't try to sell me something that was not needed. and on time as promised. The price was as stated and they didn't try to sell me something that was not needed. More
Great, quick, no pressure service. I knew exactly what I wanted and was only shown what I wanted. I was in and out in less than 90 minutes. Amazing service. wanted and was only shown what I wanted. I was in and out in less than 90 minutes. Amazing service. More
We have been doing business with Purvis Ford for 30 + years and have always had a pleasant working experience with the entire staff, from General Manager, Sales, Service, Body Shop and Attendants. Frien years and have always had a pleasant working experience with the entire staff, from General Manager, Sales, Service, Body Shop and Attendants. Friendships as well as business relationships have been made along the way. More
Outstanding customer service! My battery died in a parking lot. I drove to Purvis with no appointment. They not only took me right in, they tested and replaced the battery in little over an hour. I parking lot. I drove to Purvis with no appointment. They not only took me right in, they tested and replaced the battery in little over an hour. Impressive. More
Bruce Gammon came through for me again! I was looking for a V-6 Ford Edge, and he had one! Super painless transaction. The vehicle was ready for a test drive when I showed up. Bruce explained the many for a V-6 Ford Edge, and he had one! Super painless transaction. The vehicle was ready for a test drive when I showed up. Bruce explained the many features of the vehicle. The process was one of the quickest I have had with an auto dealer in many years. No hanging around the showroom for hours on end. I was and out in about 2.5 hours. More
Ross Decatur was a joy to work with, but we could only give Purvis Ford of Fredericksburg 3 stars due to a rather poor service department. The rest of the staff were competent, forthright and accommodati give Purvis Ford of Fredericksburg 3 stars due to a rather poor service department. The rest of the staff were competent, forthright and accommodating. We visited Purvis to look at some Lincolns they had on the lot, as that is our closest Lincoln dealer, but the idea was to buy somewhere else once we decided what we wanted. However, my wife and I were so taken with Ross, that despite our misgivings about the service department; we purchased a Lincoln Nautilus there anyway. It took LOT to cause us to do that, but Ross won us over. If we need anything serious regarding service, which hopefully we will not, we will use one of the other Lincoln dealers a little further out. More
Frank was friendly and very helpful throughout the purchase process. The entire staff made it a great no-hassle experience. I really love the truck I purchased. purchase process. The entire staff made it a great no-hassle experience. I really love the truck I purchased. More
Outstanding tech service and extremely helpful service personnel. The mechanical technicians are very competent and knowledgeable. Overall Purvis Ford has been providing me with excellent service for many personnel. The mechanical technicians are very competent and knowledgeable. Overall Purvis Ford has been providing me with excellent service for many years. More
Good dealership but it just stays to busy. Only dealership between here and Springfield and here and Richmond. Don’t offer loaner cars so you either have to pay for a rental or get a ride yoursel dealership between here and Springfield and here and Richmond. Don’t offer loaner cars so you either have to pay for a rental or get a ride yourself. Troy, in the Service Dept is one of the nicest people. More
They took my vehicle with an appointment scheduled for days later, got to it early and finished it in days. Other than the delay, I was satisfied. Everyone was very nice. days later, got to it early and finished it in days. Other than the delay, I was satisfied. Everyone was very nice. More